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Added 30 mins ago
EA
Workforce Management and Quality Assurance Specialist
Europ Assistance Canada
Toronto, ON
- Full-time
We are seeking a Workforce Management & Quality Assurance Specialist to support operational performance across our contact centre, claims, and assistance operations. This role is…
Added 30 mins ago
SJ
Unit Clerk 6M Oncology Hematology Medicine
St. Joseph's Health Centre, Toronto
Toronto, ON
- Temporary
Update hospital bed management system and unit patient boards
Added 30 mins ago
PH
Registered Practical Nurse - B4 Geriatric and Medical Rehab
Providence Healthcare
Toronto, ON
- Temporary
The RPN in collaboration with other members of the health care team uses her/his knowledge, communication, leadership and decision making skills to meet the health needs of patients/clients…
Added 1 hour ago
BT
Senior Staff Accountant
Baker Tilly Canada
Collingwood, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 1 hour ago
BT
Accounting and Assurance Manager
Baker Tilly Canada
Leamington, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 1 hour ago
A
Sales Specialist - TCL
ActionLink
Burlington, ON
- Internship
Partner Up for Victory: Collaborate closely with store management and associates to build a collaborative, high-energy sales environment.**
Added 1 hour ago
B
Senior Middleware Specialist
BuzzClan
ON · Ontario, Canada
- Contract
Position Title: RQ11527 - Senior Middleware Specialist
Added 2 hours ago
SC
Junior Geotechnical/Rock Mechanics Engineer
SRK Consulting
Vancouver, BC
- $75,000 to $85,000 CAD / year
- Full-time
The estimated base pay range for this position is $75,000 to 85,000. The salary offered will be commensurate with relevant skills, knowledge, and experience.
Added 2 hours ago
SC
Intermediate Hydrogeologist
SRK Consulting
Remote, Canada
- $85,000 to $120,000 CAD / year
- Full-time
SRK Consulting is an international firm of specialist consultants who focus mainly on the mining industry. We employ over 1400 professionals in 45 offices on 6 continents. The Canadian…
Added 3 hours ago
AL
Diabetes Sales Specialist
Abbott Laboratories
ON
- $68,250 to $101,100 CAD / year
- Full-time
In this position the Diabetes Sales Specialist performs duties and activities within established company policies and procedures in a professional and ethical manner for quality performance…
Added 4 hours ago
CI
Procurement Specialist
Calian in Space & Technology
Ottawa, ON
- Full-time
We are seeking a highly skilled and results-driven Procurement Specialist. The successful candidate will manage indirect procurement categories, develop supplier relationships, and lead…
Added 4 hours ago
C
Client Engagement Associate
CIBC
Port Mcneill, BC
- Full-time
As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their…
Added 4 hours ago
R
Workforce Management and Quality Assurance Specialist
Redion
Toronto, ON
- $75,000 to $80,000 CAD / month
- Full-time
We are seeking a Workforce Management & Quality Assurance Specialist to support operational performance across our contact centre, claims, and assistance operations. This role is…
Added 4 hours ago
Development Officer, College of Engineering
University of Saskatchewan
Saskatoon, SK
…records for research and solicitation purposes, as well as knowledge of the University of Saskatchewan and an understanding of strategic planning, sales, events management and/or alumni…
Added 4 hours ago
TW
Manager, Wealth Advice and Planning
Thrive Wealth Management
Regina, SK
- Full-time
We share the values that our credit union partners demonstrate, while providing the professionalism and knowledge that is vital for investment management. We conduct ourselves with…
Added 4 hours ago
TW
Financing Specialist
Thrive Wealth Management
Regina, SK
- Full-time
As a Financing Specialist you are responsible for strong business, financial, and credit analysis to provide enhanced solutions and recommendations that support our members' financial goals…
Added 4 hours ago
TW
Compliance Risk Investigations Specialist
Thrive Wealth Management
Regina, SK
- Full-time
5 years of experience in AML, financial crime compliance, risk management, or a related area.
Added 4 hours ago
TW
Senior Business Support Specialist
Thrive Wealth Management
Regina, SK
- Full-time
We’re looking for a motivated and dependable team player to come on board as a Senior Business Support Specialist. In this role you will help deliver administrative support to our…
Added 4 hours ago
TW
Business Learning Specialist
Thrive Wealth Management
Regina, SK
- Full-time
…growth and expertise to come on board as our Business Learning Specialist. In this role, you will ensure that the learning and development needs are met for all business banking-related…
Added 4 hours ago
TW
Wealth Specialist
Thrive Wealth Management
Regina, SK
- Full-time
We share the values that our credit union partners demonstrate, while providing the professionalism and knowledge that is vital for investment management. We conduct ourselves with…
Added 4 hours ago
TW
Manager, Wealth Advice and Planning
Thrive Wealth Management
Regina, SK
- Full-time
We share the values that our credit union partners demonstrate, while providing the professionalism and knowledge that is vital for investment management. We conduct ourselves with…
Added 4 hours ago
TW
Fraud Investigations Specialist
Thrive Wealth Management
Regina, SK
- Full-time
Knowledge of fraud investigation practices and fraud risk management principles.
Added 4 hours ago
TW
Member Service Specialist - Expression of Interest
Thrive Wealth Management
Regina, SK
- Full-time
We’re looking for a reliable, trustworthy, forward-thinking person to come on board as our Member Service Specialist with the Member Contact Centre. You will be responsible for providing…
Added 4 hours ago
TW
Senior Business Support Specialist
Thrive Wealth Management
Regina, SK
- Full-time
…come on board as a permanent full-time Senior Business Support Specialist. In this role you will help deliver administrative support to our agricultural and commercial lending teams.…
Added 5 hours ago
MI
Procurement Category Specialist (Food / Pharma / Supplements)
MKNetwork Inc
Coquitlam, BC
- Full-time
We’re looking for a Strategic Procurement Category Specialist to lead category strategies, source and negotiate with suppliers, manage contracts, and support our Source‑to‑Pay (S2P)…

CIBC

Client Engagement Associate

Ganges, BC, Canada
BC, Canada
Salt Spring Island-Ganges, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Nov 1, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success.

You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Salt Spring Island-Ganges

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply About employer

More about this job

Responsibilities

You will serve as the first line of support in a banking centre, assisting clients with transactions and guiding them through digital banking options. Additionally, you will identify opportunities for specialist referrals and strengthen client relationships to contribute to the centre's success.

Requirements

You must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations. The role requires a passion for people, strong problem-solving skills, and the ability to thrive in an on-site, fast-paced environment.

Skills

Client engagement
Problem solving
Financial services
Transaction processing
Sales
Digital banking
Relationship management
Communication
Technology proficiency
Customer service

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Digital banking
Mobile banking applications
Sales
Customer experience
Transaction services
Relationship management
Problem solving
Retail banking
Business banking
Financial goals
Referrals
Technology

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