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Added 2 hours ago
T
Account Manager
Tru
Toronto, ON
- Full-time
…permanent opportunity. This role is ideal for someone with strong experience in client services, digital marketing, technology consulting, or enterprise agency environments who is ready to…
Added 4 hours ago
K
SOC Specialist L2
Kyndryl
Barrie, ON
- Full-time
…doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can…
Added 6 hours ago
RL
Digital Marketing & Content Specialist
Raf Law Corporation
Vancouver, BC
- Part-time
Role Description The Digital Marketing & Content Specialist is a part-time, hybrid role based in North Vancouver, BC, with the flexibility to work both in-office and from home. This role…
Added 8 hours ago
S
Incident Response Specialist
Swoon
Toronto, ON
- Contract
2–3 years of experience in Digital Forensics and forensic analysis.
Added 8 hours ago
C
Client Engagement Associate
CIBC
Port Mcneill, BC
- Full-time
…questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In…
Added 9 hours ago
C
Client Engagement Associate
CIBC
Ganges, BC · BC · Salt Spring Island-Ganges
- Full-time
…questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In…
Added 10 hours ago
C
Sales Associate - Claire's Kildonan Place
Claire's
MB · Manitoba, Canada
- $16 to $17 USD / hour
- Part-time
Social & Digital Savvy | Growth Mindset: You know what’s trending, what’s viral, and how to translate that into an amazing customer experience – always staying curious and looking for ways…
Added 12 hours ago
H
Customer Support Specialist
Haystack
Canada
- $65,000 CAD / year
- Full-time
A strong aptitude for live, front-facing problem-solving and building relationships through video and digital channels.
Added 14 hours ago
NB
Banking advisor
National Bank of Canada
Campbellton, NB
- Full-time
…use your analytical skills in order to offer a people-centric experience for branch…
Added 15 hours ago
NB
Residential Mortgage Specialist
National Bank of Canada
Windsor, ON
- Full-time
experience by referring clients to the appropriate specialists based on
Added 17 hours ago
GC
Senior Manager Media and Business Development
geekspeak Commerce
Whitby, ON
- Full-time
- Understanding of e-commerce and digital customer journeys; experience connecting advertising with product content, landing pages and conversion is an asset.
Added 17 hours ago
UO
Scientific Assistant
University of Victoria
Victoria, BC
- Full-time
Demonstrated experience using electronic equipment such as power supplies, digital oscilloscopes, LCR meters, signal generators, DAQ, etc. Demonstrated administrative and organizational…
Added 17 hours ago
BT
Full-Stack Developer (1-Year Contract)
Baker Tilly Canada
Vancouver, BC
- Contract
We are seeking a Full-Stack Developer with a strong passion for user experience, modern interface design, and application development. The successful candidate will be responsible for…
Added 19 hours ago
AI
Specialist, Marketing Technology (12-month contract)
AGF Investments
Toronto, ON
- Contract
Bachelor's degree or equivalent experience in Marketing, Business, Information Systems, Digital Media, Computer Science or a related discipline.
Added 1 day ago
FS
Salesforce Revenue Cloud Architect
Focus Systems Inc.
Toronto, ON
- Contract
Experience supporting large-scale digital transformation programs
Added 1 day ago
Media Specialist
SALT XC
Toronto, ON
The Media Specialist will work across an exciting mix of clients in the CPG, Retail & Banking industries providing day to day support to the wider media team, with a focus on implementation…
Added 1 day ago
S
Seasonal Retail Sales Consultant - Part Time - Toronto Premium Outlets, Halton Hills, ON
Swarovski
Toronto, ON
- Part-time
Stay up to date with brand products knowledge, using digital tools to enhance the customer experience
Added 1 day ago
A
Développeur Full Stack | Full Stack Developer (C# / React)
Astek
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Contribuer au développement et à l’évolution de plateformes Web stratégiques en mettant l’accent sur l’expérience utilisateur, la qualité du code et la performance des solutions.
Added 1 day ago
P
Sales And Marketing Specialist
PartPassport
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Role Description The Sales and Marketing Specialist is a full-time, on-site role based in the Greater Toronto Area, Canada. This role is responsible for identifying and engaging potential…
Added 1 day ago
BT
Accounting Technician
Baker Tilly Canada
Winnipeg, MB
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 1 day ago
LI
Director of Education
Lennox Island First Nation
Lennox Island, PE
- Full-time
Promote coordinated, multidisciplinary approaches involving educators, specialist, families and community services.
Added 1 day ago
IB
Manager, Development Communications
Ivey Business School at Western University
London, ON
- Full-time
…value of curating inspired and compelling storytelling, the specialist focuses on incorporating this into all donor proposals and briefs. This approach is seamlessly woven into their…
Added 1 day ago
NB
Director Fiduciary Services
National Bank of Canada
Montreal, QC
- Full-time
Actively contribute to continuous improvement initiatives, including the digital transformation of business processes.
Added 1 day ago
BT
Full-Stack Developer (1-Year Contract)
Baker Tilly Canada
Vancouver, BC
- Contract
We are seeking a Full-Stack Developer with a strong passion for user experience, modern interface design, and application development. The successful candidate will be responsible for…
Added 1 day ago
BI
Senior Brand Manager, Oncology
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Burlington, ON
- Full-time
…organizational excellence in all aspects of marketing, including digital and social media planning, digital marketing, digital content management, analytics and channel mix/content…

CIBC

Client Engagement Associate

Port Mcneill, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Nov 1, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success.

You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Expected End Date

2026-12-01

Job Location

Port Mcneill

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply About employer

More about this job

Responsibilities

The Client Engagement Associate provides first-line support by assisting with transactions, answering banking questions, and guiding clients through digital banking options. They are responsible for identifying sales opportunities, managing client relationships, and connecting clients with appropriate specialists to meet their financial goals.

Requirements

Candidates must be goal-oriented, digitally savvy, and passionate about building client relationships. The role requires flexibility to work banking centre hours, including evenings and weekends, and the ability to work on-site at multiple locations.

Skills

Client engagement
Problem solving
Financial services
Transaction services
Digital literacy
Sales
Relationship management
Customer experience
Banking products
Communication
Technology proficiency
Adaptability
Goal orientation
Interpersonal skills
Empathy

Benefits

Competitive compensation
Banking benefit
Wellbeing support
Employee and family assistance programs
MomentMakers recognition program

Visa sponsorship

Not detected in the job text

Keywords

Banking
Personal banking
Business banking
Financial services
Client engagement
Customer experience
Digital banking
Mobile banking
Sales
Referrals
Transaction processing
Relationship management
Problem solving
Technology
Customer service
Financial goals
Account management

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