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Added 5 mins ago
National Accounts Manager
ASSA ABLOY
London, ON · Mississauga, ON
As a key member of our National Accounts team, you will be responsible for identifying new opportunities, expanding existing customer partnerships, generating revenue growth, and delivering…
Added 21 mins ago
Supervisor - Front of House
Recipe Unlimited
Calgary, AB
As a Supervisor, you will assists in the day to day leadership of the restaurant. As a member of the restaurant leadership team, this role is jointly accountable for both financial and…
Added 35 mins ago
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J.D. Irving, Limited
Fredericton, NB
- Part-time
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Added 50 mins ago
ML
Bird Hanger - Casual Team Member- Day shift- London, ON (2026-LDN-69)
Maple Leaf Foods Inc
London, ON
- Full-time
We are looking for reliable and motivated individuals to join our team to support the production of high-quality food products.
Added 1 hour ago
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Customer Experience Associate (Future Opportunities) - Montreal-Est
TD
Saint-Léonard-d'Aston, QC
- Part-time
…products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
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Casual Team Member- Box forming Afternoon - Production – London, ON (2026-LDN-78)
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London, ON
- Full-time
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Customer Experience Associate - Canmore, AB (22.5 hours/week)
Scotiabank
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- Full-time
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
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Seasonal Guest Experience Lead | Banff Avenue
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PD Software for Service
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Montreal, QC
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Senior Manager, Indirect Tax
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Vancouver, BC
- Full-time
…clients to navigate increasingly complex GST/HST, PST, QST, sales and use tax, and indirect tax matters across a broad range of…
Added 2 hours ago
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TV Traffic Coordinator
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Toronto, ON
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…recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our…
Added 4 hours ago
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Bilingual Member Support Expert - Canada 🇨🇦
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Toronto, ON
- Full-time
You will join a team of talented and committed Care professionals, working closely with Operations, Product, Sales, Insurance, and many other teams. Your mission will be two-fold:
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Director; Business Development Canada
Top Aces
Canada
- Full-time
The Director, Business Development is a key member of the Top Aces Business Development Team and supports BD activities so that financial targets are achieved.
Added 4 hours ago
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FCM – CORPORATE TRAVEL CONSULTANT – CALGARY, AB
Flight Centre Travel Group Canada
AB · Alberta, Canada
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…their business travel needs are in the hands of a dedicated team of Corporate Travel professionals they trust and are on a first name basis…
Added 6 hours ago
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Bilingual Contract Analyst
Hologic
Mississauga, ON
- Full-time
The Bilingual Contract Analyst supports the commercial sales organization across multiple divisions within Hologic Canada. This role is responsible for supporting commercial quoting,…
Added 6 hours ago
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Sales Associate
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Calgary, AB · Deer Valley, SK · ACE Liquor Discounter Deer Valley
- Part-time
We’re looking for a motivated and dependable Sales Associate to join our team. If you bring a positive attitude and a willingness to learn, we’ll provide the training you need to succeed.…
Added 6 hours ago
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Store Associate
SNDL Inc.
Calgary, AB · ACE Liquor Discounter Montgomery
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Store Associate
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Calgary, AB · ACE Liquor Discounter Midlake
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We’re looking for a motivated and dependable Sales Associate to join our team. If you bring a positive attitude and a willingness to learn, we’ll provide the training you need to succeed.…
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Store Associate
SNDL Inc.
Calgary, AB · ACE Liquor Discounter Walden East
- Part-time
We’re looking for a motivated and dependable Sales Associate to join our team. If you bring a positive attitude and a willingness to learn, we’ll provide the training you need to succeed.…
Added 6 hours ago
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Store Manager
SNDL Inc.
St. Albert, AB · Inglewood, ON · ACE Liquor Discounter Inglewood
- Full-time
Ace Liquor is committed to fostering a diverse, inclusive, and equitable workplace where every team member feels valued and supported. We welcome applicants from all backgrounds,…
Added 7 hours ago
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Department Manager, General Merchandise
Northern/NorthMart
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
Provide regular input to Sales Development Team on sales trends and new wanted items.
Added 7 hours ago
MS
Seasonal Service Team Member
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AB
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…project a positive image and serve as a role model for other Team…
Added 7 hours ago
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PD Software for Service
Husky Technologies
Bolton, ON
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The Service team plays an important role at Husky to make our products a success! Resolving service issues reduces warranty costs, enables sales, and further improves Husky’s reputation in…

CIBC

Client Engagement Associate

Port Mcneill, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Nov 1, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success.

You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Expected End Date

2026-12-01

Job Location

Port Mcneill

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply About employer

More about this job

Responsibilities

The Client Engagement Associate provides first-line support by assisting with transactions, answering banking questions, and guiding clients through digital banking options. They are responsible for identifying sales opportunities, managing client relationships, and connecting clients with appropriate specialists to meet their financial goals.

Requirements

Candidates must be goal-oriented, digitally savvy, and passionate about building client relationships. The role requires flexibility to work banking centre hours, including evenings and weekends, and the ability to work on-site at multiple locations.

Skills

Client engagement
Problem solving
Financial services
Transaction services
Digital literacy
Sales
Relationship management
Customer experience
Banking products
Communication
Technology proficiency
Adaptability
Goal orientation
Interpersonal skills
Empathy

Benefits

Competitive compensation
Banking benefit
Wellbeing support
Employee and family assistance programs
MomentMakers recognition program

Visa sponsorship

Not detected in the job text

Keywords

Banking
Personal banking
Business banking
Financial services
Client engagement
Customer experience
Digital banking
Mobile banking
Sales
Referrals
Transaction processing
Relationship management
Problem solving
Technology
Customer service
Financial goals
Account management

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