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Added 2 mins ago
SV
Recreation Team Member
Schlegel Villages
Toronto, ON
- Part-time
…relationships that we strive to provide in our Villages. We do not use artificial intelligence in our screening or selection processes; applications are reviewed by our recruitment…
Added 2 mins ago
CF
Member Services Rep
Crunch Fitness Canada
Oakville, ON
- $17.95 CAD / hour
- Part-time
AI Use in Recruitment: As part of our recruitment process, we may use artificial intelligence (AI) supported tools to assist with tasks such as resume screening, application organization,…
Added 2 mins ago
S
Associate Customer Success Manager - French
ServiceNow
Montreal, QC
- Full-time
Added 2 mins ago
EI
Paralegal
Ecolab Inc.
Calgary, AB
- Full-time
Support a rapidly evolving business serving the high-performance computing, artificial intelligence, and data center markets.
Added 2 mins ago
W
Quality Continuous Improvement Technician (Night Shift)
Wonderbrands
Toronto, ON · Etobicoke, ON
- Other
Adaptive Intelligence - Team Members respond effectively to challenges by evolving their skills, mindset, and approach.
Added 16 mins ago
AC
Senior Actuarial Analyst, Large Accounts Pricing
Aviva Canada
Toronto, ON
- Full-time
Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.
Added 16 mins ago
IW
Senior Manager, Business Development
IG Wealth Management
AB · Alberta, Canada
- Full-time
Share market intelligence, stakeholder feedback, and recruiting insights to improve regional execution and inform national business development practices.
Added 16 mins ago
SF
Senior Mobile Consultant, Application Development - Simplii Financial
Simplii Financial
Toronto, ON
- Full-time
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the…
Added 16 mins ago
UH
Registered Nurse - Inpatient Leukemia
University Health Network
Toronto, ON
- Contract
…check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this…
Added 16 mins ago
E
Sales Enablement Consultant, Principal
Epicor
Canada
- Full-time
Added 16 mins ago
UH
Registered Nurse - Amputee Rehabilitation Service
University Health Network
Toronto, ON
- Part-time
…check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this…
Added 16 mins ago
O
Supervisor, After Hours- MNU-26-20
Ongwanada
Kingston, ON
- Full-time
Disclosure: We do not use artificial intelligence to screen, assess, or make selection decisions in our recruitment process.
Added 16 mins ago
E
Junior AI Developer
Ericsson
Ottawa, ON
- Full-time
The ISAC System Verification (SV) team is building new ways to leverage Artificial Intelligence to improve product quality, test automation, engineering productivity, and verification…
Added 16 mins ago
M
Lead Full Stack Engineer
Manulife
Waterloo, ON
- Full-time
Added 16 mins ago
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Supervisor, Community Participation Supports- MNU-26-19
Ongwanada
Kingston, ON
- Internship
Disclosure: We do not use artificial intelligence to screen, assess, or make selection decisions in our recruitment process.
Added 16 mins ago
B
Operational Readiness Manager
BGIS
Markham, ON
- Full-time
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes…
Added 16 mins ago
CM
NEW GRAD - Operations Leadership Trainee
Combined Metal Industries
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We may use artificial intelligence tools to assist in screening and assessing applications for this role. All hiring decisions are made by our Talent Acquisition team.
Added 16 mins ago
IG
Senior Product Engineer
Insight Global
Burlington, ON
- $110,000 to $125,000 CAD / year
- Full-time
Artificial intelligence tools are used to assist in screening and assessing applicants for this position.
Added 16 mins ago
K
National Sea Logistics Implementation Project Expert
Kuehne+Nagel
Mississauga, ON
- Full-time
…ensure competitive and fair pay based on industry market data. Artificial Intelligence (AI) tools may be used to support portions of the recruitment process, such as reviewing application…
Added 16 mins ago
K
National Sea Logistics Implementation Project Expert
Kuehne+Nagel
Kitchener, ON
- Full-time
…ensure competitive and fair pay based on industry market data. Artificial Intelligence (AI) tools may be used to support portions of the recruitment process, such as reviewing application…
Added 16 mins ago
G
Regional Facility Manager - Remote, Vancouver
Guckenheimer
Mississauga, ON
- $120,000 to $125,000 CAD / year
- Full-time
Added 16 mins ago
K
National Sea Logistics Implementation Project Expert
Kuehne+Nagel
Richmond, BC
- Full-time
…ensure competitive and fair pay based on industry market data. Artificial Intelligence (AI) tools may be used to support portions of the recruitment process, such as reviewing application…
Added 16 mins ago
AC
Senior Actuarial Analyst, Large Accounts Pricing
Aviva Canada
Markham, ON
- Full-time
Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.
Added 16 mins ago
K
Director of Operations
Kuehne+Nagel
Mississauga, ON
- Full-time
“Artificial Intelligence (AI) tools may be used to assist in [specific process, e.g., screening applications, interview scheduling]. These tools analyze information to support…
Added 16 mins ago
EI
Proposal Specialist
EBC Inc.
Mississauga, ON
- Full-time

CIBC

Client Engagement Associate

Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Vancouver-Georgia&Burrard

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply About employer

More about this job

Responsibilities

You will serve as the first point of contact for clients, assisting with daily banking transactions and addressing their financial inquiries. Additionally, you will proactively connect clients with appropriate team members and introduce them to digital banking tools to enhance their experience.

Requirements

The role requires a client-focused individual who is comfortable working in a fast-paced environment and is flexible with banking center hours, including evenings and weekends. You must be able to work on-site full-time and demonstrate a strong commitment to building meaningful client relationships.

Skills

Client engagement
Client service
Problem solving
Financial services
Transaction services
Digital literacy
Mobile banking applications
Interpersonal communication
Empathy
Accountability
Relationship management
Customer experience
Standards compliance

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Personal banking
Business banking
Client engagement
Financial goals
Mobile banking
Transaction processing
Customer experience
Relationship management
Financial services
Account management
Problem solving
Digital tools
On-site
Full-time

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