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Added 12 mins ago
W
(CAN) Stocking 1 & 2 Coach
Walmart
Kirkland, QC
- Full-time
…direction and initiatives with a focus on the Total Store and OMNI business. Drives engagement, recognizes and rewards accomplishments and provides opportunities for professional growth.…
Added 27 mins ago
O
Marketing Associate
O-HIVE.AI
Windsor, ON
- Full-time
We are expanding our global presence and seeking a creative, motivated, and results-driven Marketing Associate to support our marketing initiatives, brand development, and business growth.
Added 27 mins ago
ScotiaMcLeod Senior Financial Planning Associate
Scotiabank
White Rock, BC
…understanding their complete financial picture - life, family, business, and…
Added 27 mins ago
R
Gestionnaire de projets, Réseau des centres moteurs – Project Manager, Engine Center Network
RTX
Longueuil, QC
- Full-time
Added 27 mins ago
SJ
Assistant Store Manager - Peoples Jewellers - Sunridge Mall
Signet Jewelers
Calgary, AB · Canada - Sunridge Mall - Calgary, AB
- Full-time
Training - Associate Training System, Management Training System, District Manager in Training, Career Development and more
Added 27 mins ago
FC
Junior Associate, Sustainable Infrastructure
FinDev Canada
Remote, Canada
- Contract
- Remote
We are looking for a Junior Associate on our Sustainable Infrastructure team!
Added 27 mins ago
FC
Junior Associate, Sustainable Infrastructure
FinDev Canada
Remote, Canada
- Contract
- Remote
We are looking for a Junior Associate on our Sustainable Infrastructure team!
Added 27 mins ago
Retail Sales Associate, Complexe Desjardins
Bell
Montreal, QC
Opportunity for career growth, development and promotions
Added 42 mins ago
Associate Quality Designer
Electronic Arts
Vancouver, BC
As an Associate Quality Designer, you will work with us to create end-to-end quality strategy by analysing data, researching product iterations to establish impactful testing practices that…
Added 42 mins ago
MF
Metis Early Childcare and Prevention Senior Manager (Excluded)
METIS FAMILY SERVICES
Prince George, BC
- Full-time
Reports to: Associate Director of Programs and Practice, Child and Family Development
Added 42 mins ago
OC
Global IT Support Engineer
Orbis Corporation
Vancouver, BC
- Full-time
…individualism as well as collaboration across different areas of the business. We seek to hear our people’s voices – whether quiet or loud. Sharing ideas and challenging the status quo are…
Added 42 mins ago
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Temporary Fashion Associate - PENN
Reitmans (Canada) Ltée/Ltd
Halifax, NS
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 42 mins ago
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Temporary Fashion Associate - Cambridge
Reitmans (Canada) Ltée/Ltd
Cambridge, ON
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 42 mins ago
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Fashion Associate (Part time) - Reitmans
Reitmans (Canada) Ltée/Ltd
Surrey, BC
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 42 mins ago
AD
Réception des échantillons (Saint-Hyacinthe, QC)
Antech Diagnostics
Saint-Hyacinthe, QC · St. Hyacinthe, Quebec
- Full-time
We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of…
Added 42 mins ago
A
Senior Manager, Clinical Quality Assurance
AbbVie
Quebec, QC
- Full-time
…as a strategic advantage across all stages of discovery and development for the lifecycle of the product to achieve product realization and to accelerate access to innovative therapies for…
Added 42 mins ago
A
Senior Manager, Clinical Quality Assurance
AbbVie
Toronto, ON · Vancouver, British Columbia
- $134,000 to $184,000 CAD / year
- Full-time
…as a strategic advantage across all stages of discovery and development for the lifecycle of the product to achieve product realization and to accelerate access to innovative therapies for…
Added 57 mins ago
FC
Junior Associate, Sustainable Infrastructure
FinDev Canada
Montreal, QC
- Contract
We are looking for a Junior Associate on our Sustainable Infrastructure team!
Added 57 mins ago
DL
Law Firm Office Manager
DIMIC LAW
Calgary, AB
- Contract
Financial Administration and Business Development Coordination
Added 57 mins ago
HI
Country Manager, Canada
Hollister Incorporated
Aurora, ON
- Full-time
The Country Manager, Canada leads the Canadian business unit, in alignment with the broader Americas strategy as well as the Company’s overall strategic plan to maximize sales and…
Added 57 mins ago
LA
Employment and Labour Law Associate
Life After Law
Vancouver, BC
- Full-time
…the opportunity to offer meaningful input into growth, client development, and market…
Added 57 mins ago
FC
Junior Associate, Sustainable Infrastructure
FinDev Canada
Ottawa, ON
- Contract
We are looking for a Junior Associate on our Sustainable Infrastructure team!
Added 57 mins ago
T
Personal Banking Associate Trainee (Full time)- Gatineau De La Gappe
TD
Gatineau, QC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 57 mins ago
T
Personal Banking Associate Trainee
TD
Surrey, BC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 57 mins ago
Seasonal Retail Associate - Hourly - Stores
Fossil Group
Richmond, BC
The Sales Associate’s overall responsibility is to provide a Radical Customer Experience. They align their day with business needs and take action in order to successfully achieve sales…

CIBC

Client Engagement Associate

Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Vancouver-Georgia&Burrard

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply About employer

More about this job

Responsibilities

You will serve as the first point of contact for clients, assisting with daily banking transactions and addressing their financial inquiries. Additionally, you will proactively connect clients with appropriate team members and introduce them to digital banking tools to enhance their experience.

Requirements

The role requires a client-focused individual who is comfortable working in a fast-paced environment and is flexible with banking center hours, including evenings and weekends. You must be able to work on-site full-time and demonstrate a strong commitment to building meaningful client relationships.

Skills

Client engagement
Client service
Problem solving
Financial services
Transaction services
Digital literacy
Mobile banking applications
Interpersonal communication
Empathy
Accountability
Relationship management
Customer experience
Standards compliance

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Personal banking
Business banking
Client engagement
Financial goals
Mobile banking
Transaction processing
Customer experience
Relationship management
Financial services
Account management
Problem solving
Digital tools
On-site
Full-time

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