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FL
Experienced Associate, Audit
Fuller Landau LLP
Toronto, ON
- Full-time
Work closely with Senior Associates and Managers on audit, client service and review engagements. Review client files to understand client businesses and develop technical audit skills.…
Added 1 min ago
Sales Associate/Stylist
Club Monaco
Calgary, AB
Follow through with customer experience by utilizing thank you cards, business cards, and maintaining client book
Added 14 mins ago
FR
Security Floater
FirstService Residential Canada
Toronto, ON
- Full-time
…in the physical building which could cause injury or loss of client’s…
Added 14 mins ago
MF
Advisor Associate - Hamilton
MD Financial Management | Gestion financière MD
Mississauga, ON
- Full-time
The Associate contributes to the overall success of the Client Administrative Services Regional team, ensuring specific individual goals, plans, initiatives are executed / delivered in…
Added 14 mins ago
FR
Security Floater
FirstService Residential Canada
Oakville, ON
- Full-time
…in the physical building which could cause injury or loss of client’s…
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FR
Security Floater
FirstService Residential Canada
Hamilton, ON
- Full-time
…in the physical building which could cause injury or loss of client’s…
Added 14 mins ago
FR
Security Floater
FirstService Residential Canada
Mississauga, ON
- Full-time
…in the physical building which could cause injury or loss of client’s…
Added 15 mins ago
SD
Gérant(e) Beauté, rémunéré(e) à l’heure temps plein Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
St.-Jean-Chrysostome, QC
- Full-time
Toujours mettre de l’avant la priorité client et offrir un service à la clientèle de qualité supérieure.
Added 30 mins ago
FR
Security Floater
FirstService Residential Canada
Burlington, ON
- Full-time
…in the physical building which could cause injury or loss of client’s…
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FC
Senior Payroll Associate
Federated Co-operatives Limited
Saskatoon, SK
- Full-time
Provide timely customer support to address client inquiries related to pay.
Added 31 mins ago
R
Associate, Corporate Development
RBC
Toronto, ON
- Full-time
As an Associate, you will be a key member of the team responsible for helping across a wide variety of strategic initiatives, including assessment of market trends and competitive…
Added 31 mins ago
T
Account Manager II, Business Banking
TD
Concord, ON
- Full-time
Added 31 mins ago
T
Customer Experience Associate - Dartmouth Crossing
TD
Dartmouth, NS
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 31 mins ago
T
Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
…with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 44 mins ago
FR
Security Floater
FirstService Residential Canada
Richmond Hill, ON
- Full-time
…in the physical building which could cause injury or loss of client’s…
Added 44 mins ago
FR
Security Floater
FirstService Residential Canada
Oshawa, ON
- Full-time
…in the physical building which could cause injury or loss of client’s…
Added 44 mins ago
RH
Lawyer
Robert Half
Vaughan, ON
- $110,000 to $125,000 CAD / year
- Full-time
Our client, a well-established and growing Ontario law firm, is seeking a Commercial Litigation Associate with 3+ years of experience to join its litigation team. This is an excellent…
Added 45 mins ago
C
Associate, Credit Execution
CIBC
Toronto, ON
- Full-time
As an Associate, Credit Execution, you will play a pivotal role in supporting credit origination requests for Business Banking, Imperial Service, and Personal Banking. Reporting to the…
Added 1 hour ago
T
Customer Experience Associate - Dartmouth Crossing
TD
Dartmouth, NS
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 1 hour ago
CF
Sales Associate (3)
Canadian Forces Morale and Welfare Services
Moose Jaw, SK
- Part-time
As a Sales Associate, you provide retail services to a unique client base - members of the Canadian Armed Forces (CAF), and in assisting them, you are helping your community. You may…
Added 1 hour ago
FL
Experienced Associate, Audit
Fuller Landau LLP
Toronto, ON
- Full-time
Work closely with Senior Associates and Managers on audit, client service and review engagements. Review client files to understand client businesses and develop technical audit skills.…
Added 1 hour ago
MC
Cloud Operations Engineer – Azure AKS Terraform (36170)
Myticas Consulting
Toronto, ON
- Full-time
Myticas Consulting is seeking an experienced Cloud Operations Engineer II for a permanent opportunity with a client in Toronto, Ontario.
Added 1 hour ago
R
Quality Assurance (QA) Analyst
Raise
Burnaby, BC
- Full-time
Raise is currently hiring a Quality Assurance (QA) Analyst on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an…
Added 1 hour ago
Sales Associate (Part-Time) | Associé vente et services - CF Carrefour Laval
ALO
Laval, QC
…expérience authentique et organique d'excellence pour chaque client par le biais d'une connexion authentique, d'une formation sur les produits et d'une éducation des clients sur notre…
Added 1 hour ago
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CIBC

Client Engagement Associate

Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Vancouver-Georgia&Burrard

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply About employer

More about this job

Responsibilities

You will serve as the first point of contact for clients, assisting with daily banking transactions and addressing their financial inquiries. Additionally, you will proactively connect clients with appropriate team members and introduce them to digital banking tools to enhance their experience.

Requirements

The role requires a client-focused individual who is comfortable working in a fast-paced environment and is flexible with banking center hours, including evenings and weekends. You must be able to work on-site full-time and demonstrate a strong commitment to building meaningful client relationships.

Skills

Client engagement
Client service
Problem solving
Financial services
Transaction services
Digital literacy
Mobile banking applications
Interpersonal communication
Empathy
Accountability
Relationship management
Customer experience
Standards compliance

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Personal banking
Business banking
Client engagement
Financial goals
Mobile banking
Transaction processing
Customer experience
Relationship management
Financial services
Account management
Problem solving
Digital tools
On-site
Full-time

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