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Added 11 mins ago
Delivery Driver
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Vancouver, BC
Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From…
Added 11 mins ago
Customer Service Representative
U-Haul
Calgary, AB
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face…
Added 11 mins ago
Technical Sales Representative - Channel Sales
Vertiv
Mississauga, ON
…the overall growth of Vertiv channel business in Canada. The Representative works independently, is creative, and a critical thinker. The Representative is required to solve customer…
Added 11 mins ago
Inside Sales Representative - Power
Vertiv
Mississauga, ON
…Greater Toronto and Southwest Ontario market. The Inside Sales Representative is responsible for supporting the sales team in assisting customers through the entire sales cycle. The role…
Added 11 mins ago
Assistant
Richardson Wealth Ltd
Montreal, QC
Added 11 mins ago
P
Business Development Specialist (BDR)
Pakfactory
ON · Markham, Ontario
- Full-time
…We're now at a genuine inflection point: transforming from a service business into a technology-powered platform. That means rebuilding our website, launching customer and vendor portals,…
Added 11 mins ago
T
Financial Planner
TD
Mississauga, ON
- Full-time
Added 11 mins ago
WG
Outside Sales Representative – Lower Mainland, BC
Wagonmaster Group
Richmond, BC
- Full-time
Added 11 mins ago
WA
Full Time Call Centre Agent
We An-Ser
Regina, SK
- $17 CAD / hour
- Full-time
Added 11 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- $17.95 CAD / hour
- Part-time
Added 11 mins ago
SI
Leasing Specialist
Starlight Investments
Peterborough, ON
- Full-time
Added 12 mins ago
SI
Leasing Specialist
Starlight Investments
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Added 12 mins ago
II
Business Development Manager
i3 International
Richmond Hill, ON
- Full-time
Added 26 mins ago
CO
Customer Service Representative (Switchboard)
City of Belleville
Belleville, ON
- $30.22 to $34.73 CAD / hour
- Temporary
Added 26 mins ago
CF
Business Development Representative
Classic Fire + Life Safety
Amaranth, ON
- Full-time
Added 26 mins ago
D
Personal Finance Advisor
Desjardins
Lorrainville, QC · Montreal, QC · Notre-Dame-du-Nord, QC · Témiscaming, QC · Caisse Desjardins du Témiscamingue
- Full-time
Added 26 mins ago
U
Customer Service Representative - UniFirst Canada
UniFirst
Mississauga, ON
- Full-time
Added 26 mins ago
EF
Part-Time Sales & Merchandising Representative for Maple Leaf - South Shore
Encore Field Marketing Solutions Inc.
Longueuil, QC · QC, Longueuil, CA-QC
- Part-time
Added 26 mins ago
C
Systems Engineer, Sr
Company3
Toronto, ON
- Full-time
Added 26 mins ago
M
Senior Full Stack Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Added 26 mins ago
K
Business Development Representative
Klipboard
Oakville, ON
- Full-time
Added 26 mins ago
EC
Intern, Field Service Representative (4 to 12-month) - Dartmouth, NS
Eaton Corporation
Dartmouth, NS
- Full-time
Eaton’s ES AMER PCS division is currently seeking a Intern, Field Service Representative (4 to 12-month) - Dartmouth, NS.
Added 27 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
Added 41 mins ago
BC
Inside Sales Representative
Bunzl Canada
Calgary, AB
- Full-time
We are seeking a dynamic and results-driven Inside Sales Representative to drive revenue and margin growth by expanding share-of-wallet within existing accounts and identifying…
Added 41 mins ago
Financial Service Representative
Money Mart
Waterloo, ON

CIBC

Client Engagement Associate

Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Vancouver-Georgia&Burrard

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply About employer

More about this job

Responsibilities

You will serve as the first point of contact for clients, assisting with daily banking transactions and addressing their financial inquiries. Additionally, you will proactively connect clients with appropriate team members and introduce them to digital banking tools to enhance their experience.

Requirements

The role requires a client-focused individual who is comfortable working in a fast-paced environment and is flexible with banking center hours, including evenings and weekends. You must be able to work on-site full-time and demonstrate a strong commitment to building meaningful client relationships.

Skills

Client engagement
Client service
Problem solving
Financial services
Transaction services
Digital literacy
Mobile banking applications
Interpersonal communication
Empathy
Accountability
Relationship management
Customer experience
Standards compliance

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Personal banking
Business banking
Client engagement
Financial goals
Mobile banking
Transaction processing
Customer experience
Relationship management
Financial services
Account management
Problem solving
Digital tools
On-site
Full-time

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