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Added 3 mins ago
SO
Vendor Salary & Benefits Auditor
State of Colorado
Windsor, ON
- Full-time
At CDPS, our culture is driven by our commitment to creating a safer Colorado and guided by a public service focus. We strive to provide effective solutions and services to our fellow…
Added 17 mins ago
IW
Senior Manager, Business Development
IG Wealth Management
MB · Manitoba, Canada
- Full-time
The Role: As the Senior Manager, Business Development, you will be a hands-on, internally focused member of the Business Development team. You will lead the planning and delivery of advisor…
Added 17 mins ago
IW
Senior Manager, Business Development
IG Wealth Management
BC · British Columbia, Canada
- Full-time
The Role: As the Senior Manager, Business Development, you will be a hands-on, internally focused member of the Business Development team. You will lead the planning and delivery of advisor…
Added 17 mins ago
IW
Senior Manager Real Estate Operations
IG Wealth Management
MB · Manitoba, Canada
- Full-time
As a member of our Corporate Services, Real Estate & Facilities Management team at IGM, you will be joining a highly collaborative group with experience in and passion for delivering…
Added 18 mins ago
AS
Dementia Resource Consultant - Middlesex - UH
Alzheimer Society Southwest Partners
London, ON
- Full-time
We are seeking a new member of our Dementia Resource Consultant (DRC) team. This position will work in the Emergency Department (ED) of University Hospital (UH) as part of the Dementia…
Added 18 mins ago
RU
Office Clerk
Ricoh USA, Inc.
Toronto, ON
- Full-time
The Field Support Representative is responsible for supporting the daily operations of one or more Managed Services locations including any or all of the following: copy, print and scanning…
Added 34 mins ago
CF
Member Services Rep
Crunch Fitness Canada
Oakville, ON
- $17.95 CAD / hour
- Part-time
Join our dynamic team as a Member Services Representative and be a key contributor to creating a warm, inviting atmosphere that enriches the lives of our team members and community. If…
Added 47 mins ago
IW
Senior Manager, Business Development
IG Wealth Management
AB · Alberta, Canada
- Full-time
The Role: As the Senior Manager, Business Development, you will be a hands-on, internally focused member of the Business Development team. You will lead the planning and delivery of advisor…
Added 47 mins ago
SH
Health Care Aide - Certified
Southern Health-Santé Sud
Altona, MB
- Full-time
Demonstrated ability to perform as a team member and seek assistance as needed.
Added 47 mins ago
F
Operations Manager
Flyover
Vancouver, BC
- $75,000 CAD / year
- Full-time
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodation may…
Added 48 mins ago
Program Manager (Balsam Place)
Connective
Kelowna, BC
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Added 1 hour ago
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Health Care Aide - Certified
Southern Health-Santé Sud
Manitou, MB
- Full-time
Demonstrated ability to perform as a team member and seek assistance as needed.
Added 1 hour ago
GC
Financial Services Representative I, II, Senior
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- Full-time
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Added 1 hour ago
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Home Care Attendant
Southern Health-Santé Sud
Winkler, MB
- Full-time
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Home Care Attendant
Southern Health-Santé Sud
Winkler, MB
- Full-time
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Added 1 hour ago
T
Full Time Sales Representative | Northgate Mall
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Regina, SK
- Full-time
We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small
Added 1 hour ago
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Winnipeg, MB
- Full-time
…Co-ordinator. At all times the Assistant Caretaker fills a service role to students, teachers and persons in the school…
Added 1 hour ago
Customer Care Representative-Oromocto, NB
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…clinic environment? Are you passionate about providing customer service that exceeds…
Added 1 hour ago
FB
Member Care Coordinator (Customer Service Representative)
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London, ON
- Other
As the first point of contact for our Members, the Member Care Coordinator plays a vital role in delivering an exceptional service experience. The role combines strong customer service with…
Added 1 hour ago
FT - Residence Support Worker (Vancouver Apartments)
Connective
Vancouver, BC
Participates as a member of the Connective staff team
Added 1 hour ago
PT Cook (Cornerstone)
Connective
Nanaimo, BC
Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12…
Added 1 hour ago
Program Manager
Connective
Coquitlam, BC
Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12…
Added 2 hours ago
SH
Health Care Aide - Certified
Southern Health-Santé Sud
Manitou, MB
- Full-time
Demonstrated ability to perform as a team member and seek assistance as needed.
Added 2 hours ago
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Health Care Aide- Repost
Southern Health-Santé Sud
Altona, MB
- Full-time
Demonstrated ability to perform as a team member and seek assistance as needed.

CIBC

Client Engagement Associate

Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Vancouver-Georgia&Burrard

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply About employer

More about this job

Responsibilities

You will serve as the first point of contact for clients, assisting with daily banking transactions and addressing their financial inquiries. Additionally, you will proactively connect clients with appropriate team members and introduce them to digital banking tools to enhance their experience.

Requirements

The role requires a client-focused individual who is comfortable working in a fast-paced environment and is flexible with banking center hours, including evenings and weekends. You must be able to work on-site full-time and demonstrate a strong commitment to building meaningful client relationships.

Skills

Client engagement
Client service
Problem solving
Financial services
Transaction services
Digital literacy
Mobile banking applications
Interpersonal communication
Empathy
Accountability
Relationship management
Customer experience
Standards compliance

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Personal banking
Business banking
Client engagement
Financial goals
Mobile banking
Transaction processing
Customer experience
Relationship management
Financial services
Account management
Problem solving
Digital tools
On-site
Full-time

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