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Added 2 mins ago
NC
Life skills coach
NKA Counselling and Consulting Inc
Edmonton, AB
- From $36.79 CAD / hour
- Full-time
- On-site
College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
Added 5 mins ago
Occupational Therapist
Bayshore
Cornwall, ON
…achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from…
Added 5 mins ago
Occupational Therapist
Bayshore
Hamilton, ON
…achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from…
Added 5 mins ago
Occupational Therapist
Bayshore
Niagara Falls, ON
…achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from…
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Occupational Therapist
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…achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from…
Added 5 mins ago
H
Nurse Specialized in Wound, Ostomy & Continence (NSWOC)
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Certification as a wound care clinician from an accredited program
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H
Physician Assistant Degree
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Saskatoon, SK
- Full-time
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Nurse A - Registered Nurse General Duty Nurse
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- Full-time
Support community engagement, business planning, strategic planning, operational planning, program review, and other forms of management consulting
Added 5 mins ago
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- Full-time
Provides quotations directly or in conjunction with sales support team.
Added 5 mins ago
Financial Service Representative
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Toronto, ON
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Manager, Underwriting - Programs & Operations - WSI
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Toronto, ON · North York - Toronto, ON (Hybr, ON
Develop and communicate program guidelines, authorities, referrals and controls.
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HI
Strategic Account Executive
HUB International
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- Full-time
Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
Added 5 mins ago
HI
Auto Insurance Advisor
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Added 5 mins ago
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Toronto, ON · Scarborough, ON
The Senior Mainframe Developer is responsible for the design, development, maintenance, and support of Commercial Lending applications. The successful candidate will work closely with…
Added 5 mins ago
Senior Manager, Learning Design & Delivery - Toronto, ON
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…reporting, and tracking to ensure successful onboarding of Program associates. This includes managing the ongoing cycle of recruiting, staffing, onboarding, placement, and coaching of…
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Laboratory Technician - Camrose, AB
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Edmonton, AB · Hardisty, AB · AB · Calgary, AB
Coordinate the deployment of qualified field construction resources to support short- and long-term capital program requirements.
Added 5 mins ago
Bilingual Wealth Management Intern (Student/New Grad)
The Canada Life Assurance Company
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…preference will be given to students enrolled in a registered Co-op…
Added 5 mins ago
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Project Controls Supervisor - Delivery Centre
Stantec
Fredericton, NB
- Full-time
This role can be based in any Energy & Resources office location in North America. The position requires regular in-office presence in support of our flexible work practice.
Added 5 mins ago
Senior Associate, Social & Brand Marketing
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Toronto, ON
Support our influencer program, from creator sourcing and outreach to briefing, shipping product, and tracking results
Added 5 mins ago
Manager, Information and Dispute Resolution (Designated)
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Halifax, NS
…demands, sound decision-making, and people leadership will help support fair, timely, and consistent services for employers and…
Added 5 mins ago
Information Processing Tech. (Information Processing Technician 4)
The Government of Nova Scotia
Halifax, NS
…of Crown land ownership records, administer and provide user support for the department’s electronic document management system, and provide Crown land information to internal and external…

CIBC

Client Engagement Associate, 33h/week - Lennoxville

Sherbrooke, QC, Canada
Lennoxville, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success.

You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time. 

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.

Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.

Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.

You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.

You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.

You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Lennoxville

Employment Type

Regular

Weekly Hours

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply About employer

More about this job

Responsibilities

You will act as the first line of support by assisting clients with transactions, answering questions, and guiding them through digital banking options. Additionally, you will identify opportunities for specialist referrals and promote basic banking products to help clients reach their financial goals.

Requirements

The role requires a candidate who is flexible to work banking centre hours, including evenings and weekends, and is willing to travel to multiple locations. You must be digitally savvy, goal-oriented, and capable of providing an exceptional client experience in a fast-paced environment.

Skills

Client engagement
Financial services
Transaction processing
Sales
Problem solving
Digital banking
Relationship management
Customer service
Technology proficiency
Communication
Goal orientation
Adaptability

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial Services
Client Engagement
Customer Experience
Digital Banking
Sales
Referrals
Transaction Services
Problem Solving
Mobile Banking
Relationship Management
Retail Banking
Personal Banking
Business Banking
On-site

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