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Added 7 mins ago
DC
Information Technology Support Specialist
Dillon Consulting Limited
London, ON
- Full-time
Dillon’s Informational Technology is seeking an IT Support Specialist to fill an existing vacancy within our multidisciplinary team of professionals. You will have the opportunity to work…
Added 21 mins ago
Specialist, Creator
SALT XC
Toronto, ON
As the main point of contact between clients and Salt’s content creators, the Specialist, Creator Marketing will develop deep expertise in Salt’s processes and technology. From creator…
Added 21 mins ago
AG
Sr. Specialist, Custom Client Analytics
Adelphi Group
Toronto, ON
- Full-time
We are seeking a Sr. Specialist to support and contribute to our Custom Client Analytics (CCA) solutions team. Reporting to the Director of the CCA consulting practice within Flywheel’s…
Added 21 mins ago
KC
EOI - Program Administrator, GNHH
Kingston Community Health Centres
Greater Napanee, ON · Napanee, Ontario
- Full-time
…the multidisciplinary clinic team to support staff and ensure client/community needs are met. They direct clients and participants to appropriate services and maintain the client booking…
Added 21 mins ago
KC
EOI - Medical Secretary, MKHH
Kingston Community Health Centres
Kingston, ON
- Full-time
Books, cancels, makes reminder calls and re-schedules client appointments, as required, including prescription renewals, specialist referrals, and diagnostic procedures;
Added 21 mins ago
ME
Health & Safety Specialist (Environmental) [14449]
MEDA Engineering & Technical Services
Oshawa, ON
- $60,000 to $80,000 CAD / year
- Full-time
Our client, a leading Tier 1 manufacturing supplier is looking for an Environmental, Health & Safety Coordinator to join their team
Added 21 mins ago
CL
Organizational Design Consultant
Community Living BC
Vancouver, BC
- Full-time
Collaborate with People Services Client Partners, People Leaders, and the Compensation and People Analytics Specialist to support role design and job description alignment before formal job…
Added 21 mins ago
EA
Senior Technical Consultant
Elios AI
Vancouver, BC
- Full-time
The client is a specialist source-to-pay consultancy that advises on, implements, and drives value from market-leading spend management cloud platforms. Their projects are full lifecycle…
Added 36 mins ago
A
Digital Transformation Strategy Implementation Specialist
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
As a Manufacturing Strategy Specialist, you will work with clients to quickly assess their manufacturing and operational environments, identify improvement opportunities and develop…
Added 36 mins ago
TC
Senior Fund Accountant (Waterfall Specialization)
The Citco Group Limited
Toronto, ON
- Full-time
This is a client facing role that requires the ability to synthesize complex and bespoke legal agreements into standardized calculation models, as well as communicate the results and…
Added 36 mins ago
T
Business Banking Specialist
TD
AB
- Full-time
Ensure documentation that is prepared / completed is accurate and properly reflects client / business intentions
Added 36 mins ago
D
Senior Advisor, Marketing
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
As a senior marketing advisor, you help develop and update the organization’s products and services to meet member/client needs and support business development. You analyze market needs…
Added 51 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Vaudreuil-Dorion, QC
- Full-time
Refer your clients to your specialist colleagues for their specific needs.
Added 51 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Montreal, QC
- Full-time
Refer your clients to your specialist colleagues for their specific needs.
Added 1 hour ago
C
Senior BI Analytics Governance Specialist
Co-operators
Calgary, AB · Guelph, ON · Toronto, ON · Montreal, QC · Quebec, QC
- Full-time
As a Senior BI Analytics Governance Specialist, you will play a key role in advancing enterprise analytics governance practices across the organization. You will support the development,…
Added 1 hour ago
OT
Associate Production Support Specialist
Open Text Corporation
Waterloo, ON
- Other
As an Associate Product Support Specialist, you will provide technical and account support to clients, troubleshoot complex issues, and contribute to the success of both the business and…
Added 1 hour ago
W
Specialist Mechanical Engineer - Static Equipment
Worley
AB · Edmonton, AB
- Full-time
Provide technical governance and assurance for static equipment scopes, ensuring consistency with company standards, best practices, and client requirements.
Added 1 hour ago
DL
Human Resources Generalist
DM Lyons Consulting
Toronto, ON
- $80,000 to $95,000 CAD / year
- Full-time
Our client is seeking an HR Generalist to help leaders connect business goals with practical people solutions. Working with office and production teams, you will combine day-to-day HR…
Added 1 hour ago
SR
Payroll Support Administrator
Stellar Recruitment Inc.
North Vancouver, BC
- $33 to $35 CAD / hour
- Contract
Our client, an established engineering and manufacturing organization, is seeking a detail-oriented Payroll Support & Ticket Triage Specialist to support its Payroll team during the…
Added 1 hour ago
W
Specialist Mechanical Engineer - Static Equipment
Worley
Calgary, AB
- Full-time
Provide technical governance and assurance for static equipment scopes, ensuring consistency with company standards, best practices, and client requirements.
Added 1 hour ago
P
Talent Acquisition Specialist
Punt
Vancouver, BC
- Full-time
…we are looking for an intermediate level Talent Acquisition Specialist to own full-cycle recruitment across our Marketing, Commercial, Customer Experience (CX), Fraud & Risk, Growth, and…
Added 1 hour ago
TF
Medical Information Specialist I - Nurse (Hybrid)
Thermo Fisher Scientific
Montreal, QC
- Full-time
As a Medical Information Specialist I - Nurse, you will provide technical and medical information, and/or perform intake of adverse events/product complaints with quality customer service.…
Added 1 hour ago
TF
Medical Information Specialist I - Nurse (Hybrid)
Thermo Fisher Scientific
Montreal, QC
- Full-time
As a Medical Information Specialist I - Nurse, you will provide technical and medical information, and/or perform intake of adverse events/product complaints with quality customer service.…
Added 1 hour ago
C
Client Engagement Associate
CIBC
Burnaby, BC · Brentwood, NS
- Part-time
…to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding…
Added 1 hour ago
C
Client Engagement Associate [Hourly]
CIBC
Toronto, ON
- Part-time
…to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding…

CIBC

Client Engagement Associate

Burnaby, BC, Canada
Brentwood, NS, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success.

You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Brentwood

Employment Type

Regular

Weekly Hours

18.75

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply About employer

More about this job

Responsibilities

You will act as the first line of support in a banking centre, assisting clients with transactions, everyday banking needs, and digital banking options. Additionally, you will identify opportunities for specialist referrals and promote basic banking products to help clients reach their financial goals.

Requirements

You must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations within a reasonable distance. The role requires a strong focus on client experience, digital savviness, and the ability to work on-site full-time.

Skills

Client engagement
Problem solving
Financial services
Transaction processing
Sales
Digital banking
Relationship management
Communication
Technology proficiency
Customer service
Active listening
Adaptability
Goal orientation
Interpersonal skills
Financial literacy

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial Services
Client Engagement
Customer Experience
Digital Banking
Mobile Banking
Sales
Referrals
Transaction Services
Relationship Management
Problem Solving
Technology
Retail Banking
Personal Banking
Business Banking
Financial Goals
Inclusion
Accessibility

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