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Added 3 mins ago
EM
Management Trainee
Enterprise Mobility
Toronto, ON
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 32 mins ago
SR
Wireless Sales Consultant
Staples Retail
Vancouver, BC
- Part-time
Help customers by meeting and exceeding their needs. Be an expert with our product and services. Reconnect and follow up with customers to solicit feedback on sales; promote additional…
Added 32 mins ago
SC
Wireless Sales Consultant
Staples Canada
Surrey, BC
- Full-time
Help customers by meeting and exceeding their needs. Be an expert with our product and services. Reconnect and follow up with customers to solicit feedback on sales; promote additional…
Added 47 mins ago
AA
commis aux pièces
Advance Auto Parts
Granby, QC
- Full-time
Advanced level DIY sales position with expert knowledge of DIY business. The role has expert knowledge of store operations, advanced automotive system knowledge and parts knowledge. This…
Added 47 mins ago
Senior Customer Experience Associate - Castleridge Centre, AB (30 hours/week)
Scotiabank
Calgary, AB
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Added 47 mins ago
Team Lead - Toronto Centre District, ON
Scotiabank
Toronto, ON
· Expert knowledge of the Bank’s Business Banking products and services, including the supporting systems such as Salesforce, Sales Builder and other applicable systems.
Added 47 mins ago
Customer Experience Associate - Queensway & Islington (15 hours/week)
Scotiabank
Toronto, ON
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Added 47 mins ago
Financial Advisor, Investment & Retirement Planning - Bridlewood, Kanata, Ontario
Scotiabank
Ottawa, ON · Kanata, ON
Internally known as Financial Advisor, Investment and Retirement Planning (FAIR), as a Financial Planner in our retail branch network, you are a member of the branch sales team responsible…
Added 47 mins ago
S
Beauty Advisor - Full Time
Sephora
Edmonton, AB
- $17 to $20 CAD / hour
- Full-time
…for all things beauty. Through personalized consultations and expert product recommendations, you'll play a meaningful role in clients' confidence journeys. You're a beauty pioneer who…
Added 47 mins ago
S
Beauty Advisor - Part Time
Sephora
St. John's, NL
- $18 to $22.5 CAD / hour
- Part-time
…for all things beauty. Through personalized consultations and expert product recommendations, you'll play a meaningful role in clients' confidence journeys. You're a beauty pioneer who…
Added 1 hour ago
WC
Service Desk Analyst (1 year term)
Western Canada Lottery Corporation (WCLC)
Winnipeg, MB
- Full-time
Are you a technology expert with a knack for helping people solve problems? Does helping someone fix an issue make your day?
Added 1 hour ago
IR
Business Development Representative – Summer Student (May–August 2027)
Info-Tech Research Group
Toronto, ON
- Full-time
…solve difficult problems through research, practical tools, and expert guidance. More than 30,000 IT leaders worldwide count on Infotech, and our people help us earn that trust every…
Added 1 hour ago
IR
Business Development Representative – Summer Student (May–August 2027)
Info-Tech Research Group
London, ON
- Full-time
…solve difficult problems through research, practical tools, and expert guidance. More than 30,000 IT leaders worldwide count on Infotech, and our people help us earn that trust every…
Added 1 hour ago
SD
Marchandiseur(seuse), rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles
Shoppers Drug Mart
Quebec, QC
- Part-time
Agir à titre d’expert dans les secteurs désignés des stocks de produits, de l’emplacement des produits et des dates de péremption.
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Expert in assigned areas of product inventory, product placement and expiry dates
Added 1 hour ago
SL
Investigations Manager, Canada East
Sporting Life
Woodbridge, ON
- Full-time
Vendor Pro Deals and expert product training to fuel your knowledge and performance.
Added 1 hour ago
C
Client Engagement Associate
CIBC
Burnaby, BC · Brentwood, NS
- Part-time
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Added 1 hour ago
C
Client Engagement Associate [Hourly]
CIBC
Toronto, ON
- Part-time
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Added 1 hour ago
C
Sr. Client Engagement Associate [Hourly]
CIBC
Owen Sound, ON
- Full-time
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Chatham-Kent, ON
- Part-time
Expert in assigned areas of product inventory, product placement and expiry dates
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Mississauga, ON
- Part-time
Expert in assigned areas of product inventory, product placement and expiry dates
Added 1 hour ago
SD
Marchandiseur(seuse), rémunéré(e) à l’heure – PHX temps plein jour
Shoppers Drug Mart
St.-Jean-Chrysostome, QC
- Full-time
Agir à titre d’expert dans les secteurs désignés des stocks de produits, de l’emplacement des produits et des dates de péremption.
Added 1 hour ago
SD
Marchandiseur(seuse), rémunéré(e) à l’heure – PHX temps plein Quarts de travail flexibles
Shoppers Drug Mart
St.-Jean-Chrysostome, QC
- Full-time
Agir à titre d’expert dans les secteurs désignés des stocks de produits, de l’emplacement des produits et des dates de péremption.
Added 1 hour ago
SI
Wireless Sales Consultant
Staples Inc.
Brampton, ON
- Full-time
Help customers by meeting and exceeding their needs. Be an expert with our product and services. Reconnect and follow up with customers to solicit feedback on sales; promote additional…
Added 1 hour ago
E
Management Trainee
Enterprise
New Minas, NS
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…

CIBC

Client Engagement Associate

Burnaby, BC, Canada
Brentwood, NS, Canada

Part-time

Apply About employer

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Job details

Job type: Part-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success.

You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Brentwood

Employment Type

Regular

Weekly Hours

18.75

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply About employer

More about this job

Responsibilities

You will act as the first line of support in a banking centre, assisting clients with transactions, everyday banking needs, and digital banking options. Additionally, you will identify opportunities for specialist referrals and promote basic banking products to help clients reach their financial goals.

Requirements

You must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations within a reasonable distance. The role requires a strong focus on client experience, digital savviness, and the ability to work on-site full-time.

Skills

Client engagement
Problem solving
Financial services
Transaction processing
Sales
Digital banking
Relationship management
Communication
Technology proficiency
Customer service
Active listening
Adaptability
Goal orientation
Interpersonal skills
Financial literacy

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial Services
Client Engagement
Customer Experience
Digital Banking
Mobile Banking
Sales
Referrals
Transaction Services
Relationship Management
Problem Solving
Technology
Retail Banking
Personal Banking
Business Banking
Financial Goals
Inclusion
Accessibility

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