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Added 5 mins ago
S
Spécialiste de la croissance de catégories, COP / Category Growth Specialist, COP
Sysco
Montreal, QC · Sysco Grand Montreal
- Full-time
Added 6 mins ago
WC
Counter Sales Associate
Wolseley Canada Inc.
Grande Prairie, AB
- Full-time
Must have exceptional customer service and professional communication skills
Added 20 mins ago
KA
Automotive Call Center / BDC Representative
Kaizen Automotive Group
Calgary, AB
- Full-time
We are currently seeking a motivated and customer-focused Call Center / BDC Associate to join our Service team. This role is key in supporting our dealerships by handling inbound…
Added 20 mins ago
T
Commercial Credit Analyst
TD
Calgary, AB
- Full-time
…and dedicated to delivering comprehensive financing and cash management solutions to clients in the automotive dealership…
Added 20 mins ago
IA
Senior Creative Lead / Head of Creative
inBeat Agency
Remote, Canada
- Full-time
- Remote
Keep a current, critical relationship with TikTok, Meta and emerging short-form formats
Added 20 mins ago
HE
Sales Manager
Hotel Equities Group, LLC
Vancouver, BC
- Full-time
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a dynamic, results-oriented Sales Manager to join our team.
Added 36 mins ago
SEASONAL SALES ASSOCIATE
Boutique La Vie En Rose
Montreal, QC
Performance bonuses (in-store sales or management position);
Added 36 mins ago
K
Senior Associate, Tax Law
KPMG
Hamilton, ON
- Full-time
We are seeking a Senior Associate to join our Hamilton office. In this role, you will work alongside experienced practitioners advising clients on a broad range of Tax law matters.
Added 36 mins ago
K
Senior Associate, Business Law
KPMG
Hamilton, ON
- Full-time
Contribute to client relationship management and business development initiatives
Added 36 mins ago
SD
Gérant(e) adjoint(e) de l’avant du magasin
Shoppers Drug Mart
Cowansville, QC
- Full-time
Works with Management Team to ensure Store Standards are in effect 100% of the time, including the backroom
Added 51 mins ago
PG
Product Manager - Membership
Perseus Group, Constellation Software
Canada
- Full-time
Strong business acumen, excellent stakeholder communication and relationship management, and an analytical mindset
Added 51 mins ago
PC
Digital Operations, Senior Associate
PwC Canada
Toronto, ON
- Full-time
We are seeking a Senior Associate to support client engagements focused on complex operations and planning decision‑making in highly constrained, mission‑critical environments. This role…
Added 1 hour ago
Customer Experience Associate - Uptown Saanich, BC (30 hours/week)
Scotiabank
Victoria, BC
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 1 hour ago
Field Operations Associate
Grainger Businesses
Swift Current No. 137, SK · SWIFT CURRENT, SK
DL NUMBER - Driver License, Valid and in State Must possess and maintain a valid driver’s license in province of residence Upon Hire required
Added 1 hour ago
C
Associate Site Director - Onsite
Concentrix
ON · Chatham-Kent, ON
- $97,900 to $120,000 CAD / year
- Full-time
Join a world-class team in Chatham, Canada, as an Associate Site Director! We're Concentrix. The intelligent transformation partner - solution-focused, tech-powered, intelligence-fueled. As…
Added 1 hour ago
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Relationship Manager Intern, Business Markets
RBC
Langley (District), BC
- Full-time
Proven track record in exceptional client relationship management
Added 1 hour ago
WG
Counter Sales Associate
Wolseley Group
Grande Prairie, AB
- Full-time
Must have exceptional customer service and professional communication skills
Added 1 hour ago
RB
Relationship Manager Intern, Business Markets
Royal Bank of Canada
Langley (District), BC · LANGLEY, British Columbia
- Full-time
Proven track record in exceptional client relationship management
Added 1 hour ago
Associate Manager, Merchant Strategy & Operations
DoorDash Canada
Toronto, ON
We’re seeking someone who’s data-driven, a hands-on operator, relationship-oriented, and eager to make a tangible impact by making DoorDash the best place for Canadian merchants to grow.
Added 1 hour ago
HD
Sales
Humpty Dumpty Snack Foods
Prince George, BC
- Part-time
Maintain professional relationships with store management and sales partners
Added 1 hour ago
S
Multicultural Growth Analyst
Sysco
Toronto, ON · Sysco Toronto
- Full-time
2 to 5 years of experience in business analysis, sales support, category management, merchandising, customer onboarding, commercial operations, or a related field.
Added 1 hour ago
D
Large Group Account Executive, Group Benefits
Desjardins
Toronto, ON
- Full-time
Must have a valid driver’s license and access to a vehicle
Added 1 hour ago
C
Financial Services Associate, Imperial Service
CIBC
Edmonton, AB
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 1 hour ago
C
Financial Services Associate, Imperial Service
CIBC
Edmonton, AB
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 1 hour ago
C
Client Engagement Associate
CIBC
Toronto, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

CIBC

Client Engagement Associate

Toronto, ON, Canada

Full-time

Apply on cibc.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 17, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success.

You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.

Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.

Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.

You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.

You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.

You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Expected End Date

2026-12-01

Job Location

Toronto-Yonge & Bloor

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply on cibc.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

You will act as the first line of support in a banking centre, assisting clients with transactions and guiding them through digital banking options. Additionally, you will identify opportunities for specialist referrals and sell basic banking products to help clients reach their financial goals.

Requirements

You must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations. The role requires a strong focus on client experience, digital proficiency, and the ability to work on-site full-time.

Skills

Client engagement
Financial services
Transaction services
Sales
Problem solving
Digital literacy
Mobile banking applications
Customer experience
Interpersonal communication
Relationship management
Banking operations
Referral management
Technology support
Account management
Adaptability

Benefits

Competitive compensation
Banking benefit
Wellbeing support
Employee and family assistance programs
MomentMakers social recognition program

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Customer service
Digital banking
Mobile applications
Sales
Transaction processing
Relationship management
Problem solving
Banking centre
Personal banking
Business banking
Referrals
Technology
Financial goals
Account management
Inclusive environment
Professional development

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Work requirements

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