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Added 4 mins ago
N(
Academic Liaison, Energy & Natural Resources
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
…programs, NAIT services, and policies, and providing student support across all four NAIT campuses is essential for success within the role. The successful candidate will also demonstrate…
Added 4 mins ago
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Manager, Lifecycle Marketing
SAXX
Vancouver, BC
- Full-time
Oversee email automation and omnichannel customer journeys by working closely with the email/sms Specialist focusing on retention, cross-sell and upsell to maximize sales.
Added 4 mins ago
GR
Data Services Specialist
Global Relay
Vancouver, BC
- Full-time
During training you may be required to work in-office up to 5 days per week
Added 4 mins ago
GC
Accounting & Receivables Specialist
GeoPacific Consultants Ltd.
Vancouver, BC
- Full-time
We are seeking a proactive, detail-oriented Accounting & Receivables Specialist to join our accounting team.
Added 4 mins ago
MP
Pharmacy Data Specialist
MediSystem Pharmacy
Mississauga, ON
- Full-time
As a Pharmacy Data Specialist, you will use your Pharmacy Assistant expertise within the pharmacy industry to specialize in the inputting of prescriptions into MediSystem Pharmacy's…
Added 4 mins ago
CE
Applications Support Specialist - Petro-Technical Applications
Capgemini Engineering
Calgary, AB
- Full-time
We are seeking an experienced Technical Application Support Analyst to provide operational and technical support for a portfolio of enterprise and petro-technical (subsurface) applications.…
Added 4 mins ago
CN
General Help - PREM- Milton
Civeo North America
Milton, ON
- Full-time
…cornerstone of our success. As a global workforce accommodation specialist, we help individuals maintain healthy, productive, and connected lives while working away from…
Added 4 mins ago
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Field Service Engineer - Toronto Canada
oneservice
Toronto, ON
- Full-time
Support customer confidence through technically sound decision-making and professional conduct.
Added 4 mins ago
C
Specialist Benefits
CN
Montreal, QC
- Full-time
The incumbent is responsible for administering Canada and US group benefits plans including support and resolution of benefits-related issues. The incumbent ensures data and coverage…
Added 4 mins ago
CE
Applications Support Specialist - Petro-Technical Applications
Capgemini Engineering
Calgary, AB
- Full-time
We are seeking an experienced Technical Application Support Analyst to provide operational and technical support for a portfolio of enterprise and petro-technical (subsurface) applications.…
Added 4 mins ago
KM
Senior Software Engineer
Kongsberg Maritime
Halifax, NS
- Full-time
…product owner. You will work closely with MSIM colleagues and specialist teams in Norway and Bulgaria, while taking strong local ownership of design, delivery, and…
Added 5 mins ago
SD
Beauty Specialist, Hourly Part Time Day
Shoppers Drug Mart
Nanaimo, BC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 5 mins ago
SD
Beauty Specialist, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 5 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Saskatoon, SK
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 19 mins ago
IF
Bilingual Advisor & Client Support Specialist
iA Financial Group
Toronto, ON · Montreal, QC
- Full-time
…secure about their future? As a Bilingual Advisor & Client Support Specialist, you will be the primary point of contact for our iA Securities Head Office and Advisors across…
Added 20 mins ago
CN
Contracts Administrator
Civeo North America
AB · Edmonton, AB
- Full-time
Monitor accounts receivable portfolios, follow up on outstanding balances, support collection efforts, and maintain positive customer relationships.
Added 20 mins ago
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Client Advisor
RBC
Blind River, ON
- Part-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 20 mins ago
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Client Advisor Intern
RBC
Brantford, ON
- Part-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 20 mins ago
O
Field Service Engineer - Toronto Canada
Oneservice
Toronto, ON
- $30 to $35 CAD / hour
- Full-time
Support customer confidence through technically sound decision-making and professional conduct.
Added 20 mins ago
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Client Engagement Associate
CIBC
Brossard, QC · Sainte-Julie, QC · Châteauguay, QC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 20 mins ago
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Client Engagement Associate
CIBC
Quebec, QC · Levis, QC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 20 mins ago
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Client Engagement Associate
CIBC
Kelowna, BC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 20 mins ago
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Client Engagement Associate
CIBC
Magog, QC · Sherbrooke, QC · Granby, QC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 35 mins ago
FT
Enrollment Services Representative - Appendix D/Temporary Assignment
Fanshawe Toronto@ILAC
London, ON
- Full-time
This position is subject to the terms of Appendix D in the Full-Time Support Staff Collective Agreement.
Added 35 mins ago
SD
QA Specialist
Symbiotic Digital
Toronto, ON · Queen's Park Ontario Provincial Government, Ontario
- Contract
We are seeking a Senior Systems Testing / QA Specialist to

CIBC

Client Engagement Associate

Magog, QC, Canada
Sherbrooke, QC, Canada
Granby, QC, Canada

Full-time

Apply on cibc.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success.

You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

At CIBC, we seek individuals who value innovation, collaboration and client service. This posting is for a role we regularly recruit for to support our talent pipeline. Apply to be considered for future opportunities.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Sherbrooke-King&Belvedere

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply on cibc.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

You will serve as the first point of contact for clients, assisting with transactions and guiding them through digital banking options. Additionally, you will identify opportunities for specialist referrals and promote basic banking products to help clients achieve their financial goals.

Requirements

Candidates must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations. You should possess strong interpersonal skills, a passion for client service, and the ability to adapt to evolving banking technologies.

Skills

Client engagement
Financial services
Transaction processing
Sales
Problem solving
Digital literacy
Mobile banking
Relationship management
Communication
Customer service

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial Services
Client Engagement
Customer Experience
Digital Banking
Sales
Transaction Services
Relationship Management
Mobile Applications
Problem Solving
Retail Banking
Personal Banking
Business Banking
Referrals
Financial Goals

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Work requirements

Jobs in Canada