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Added 7 mins ago
TI
Security Specialist
TekStaff IT Solutions
Toronto, ON · Greater Toronto Area, Canada
- Contract
The IT Security Delivery Specialist is responsible for provisioning security rules in support of business objectives while following client Bank's standards across on‑premises and cloud…
Added 7 mins ago
GR
Network Automation Specialist
Global Relay
Halifax, NS
- Full-time
The Network Automation Specialist is primarily responsible for building and integrating code required for deployments of automation, scripting, telemetry, and analytics solutions pertaining…
Added 7 mins ago
Technical Specialist
Insurance Corporation of British Columbia
North Vancouver, BC
We have an opportunity for a Technical Specialist to join our team, with primary responsibility for administering, supporting, and enhancing ICBC’s Splunk platform. The successful candidate…
Added 22 mins ago
BC
Everyday Banking Specialist - Member Connect (Contact Centre)
Beem Credit Union
Burnaby, BC · Langley (District), BC · Langley, BC
- Full-time
The Everyday Banking Specialist is a trusted financial advisor with expertise in everyday banking, delivering exceptional member experience through a blend of transactional support,…
Added 22 mins ago
Q
Senior Revenue Enablement Specialist, Digital
Quadient
Markham, ON
- $90,000 to $100,000 CAD / year
- Full-time
At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation…
Added 36 mins ago
AI
Flight Ops Quality Assurance Specialist
Air Inuit
Montreal, QC
- Internship
Safety and connecting communities are the foundation of Air Inuit. The Airline Quality Assurance Specialist plays a critical role in supporting our commitment to safety, regulatory…
Added 36 mins ago
IO
Inspection Specialist
Imperial Oil
Nanticoke, ON
- Full-time
…software platform for both basic and advanced process control applications. It includes implementing parts of the infrastructure (primarily networking) and doing risk analysis studies to…
Added 36 mins ago
CM
Client Service Specialist, Client Account & Access Management
CIBC Mellon
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…We encourage innovative thinking and give our employees the support and resources they need to turn great ideas into…
Added 36 mins ago
FT
CAC052: Release / Class Spclst
FedEx Trade Networks Transport and Brokerage
Toronto, ON
- Full-time
Minimum 5 years of experience as a Release Analyst with a Certified Customs Specialist Designation
Added 36 mins ago
FT
CAC008: Classification Spclst
FedEx Trade Networks Transport and Brokerage
Toronto, ON
- Full-time
Organizes Other Government Department (OGD) permit applications, and interacts with other government departments
Added 36 mins ago
FT
CAC052: Release / Class Spclst
FedEx Trade Networks Transport and Brokerage
Toronto, ON
- Full-time
Minimum 5 years of experience as a Release Analyst with a Certified Customs Specialist Designation
Added 52 mins ago
Senior ServiceNow Specialist
Trans Mountain
Calgary, AB
…individual to join our dynamic team as a Senior ServiceNow Specialist. You will be responsible for the administration, configuration, enhancement, and ongoing support of the ServiceNow…
Added 52 mins ago
Environmental Project Manager, Transportation & Municipality Specialist
WSP
Calgary, AB
…Environmental Project Manager, Transportation & Municipality Specialist you'll lead some of the region's most complex environmental assessment and regulatory permitting programs, guiding…
Added 1 hour ago
CC
Supporter Engagement Specialist
Canadian Cancer Society
Montreal, QC
- Full-time
MAKING AN IMPACT The Supporter Engagement Specialist independently solicits and secures support from an account portfolio of donors, participants, companies and third-party groups, to help…
Added 1 hour ago
UO
Enrolment Services Advisor (Recurring Part-time)
University of Calgary
Calgary, AB
- Part-time
…and compliance, as well as academic and referral services to support student engagement and student success while demonstrating critical thinking. As a result, this role requires…
Added 1 hour ago
UO
Enrolment Services Advisor
University of Calgary
Calgary, AB
- Full-time
…and compliance, as well as academic and referral services to support student engagement and student success while demonstrating critical thinking. As a result, this role requires…
Added 1 hour ago
T
3DEXPERIENCE DevOps Specialist
Techso
Montreal, QC
- Full-time
Techso is looking for a 3DEXPERIENCE DevOps Specialist to contribute to technology projects for clients across Canada.
Added 1 hour ago
E
Specialist, Shared Services (Accounts Receiveable/Accounts Payable)
Endy
Toronto, ON
- Full-time
The Specialist, Shared Services (AP/AR) is responsible for supporting the day-to-day financial operations of the organization, with a primary focus on Accounts Payable (AP) and Accounts…
Added 1 hour ago
KM
Field Service Technician (Prince George)
Konica Minolta Business Solutions Canada
Prince George, BC
- Full-time
As an Office Systems Specialist, you maintain and repair Multi-Functional Products and resolve customer scanning/printing issues while maintaining effective relationships with customers and…
Added 1 hour ago
CO
Senior Communications Specialist
College of Pharmacists of Manitoba
Winnipeg, MB
- Full-time
Reporting to the Chief Operations Officer, the Senior Communications Specialist leads the development and implementation of communication strategies that support CPhM's mandate, strategic…
Added 1 hour ago
Q
Senior Revenue Enablement Specialist, Digital
Quadient
Markham, ON
- $90,000 to $100,000 CAD / year
- Full-time
At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation…
Added 1 hour ago
MS
Total Rewards Specialist
Metro Supply Chain
Mississauga, ON
- Full-time
The Total Rewards Specialist supports the design, administration, and continuous improvement of compensation, benefits, and reward programs that attract, retain, and engage talent. This…
Added 1 hour ago
Inspection Specialist
ExxonMobil
Nanticoke, ON
…software platform for both basic and advanced process control applications. It includes implementing parts of the infrastructure (primarily networking) and doing risk analysis studies to…
Added 1 hour ago
RB
Banking Advisor
Royal Bank of Canada
Thunder Bay, ON
- Full-time
…client in an office, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences, as well as drive client…
Added 1 hour ago
RB
Senior Specialist, Corporate Actions Bancs and Trust Payment processing
Royal Bank of Canada
Toronto, ON
- Full-time
Support in the implementation of operational changes/improvements to streamline processes and enhance customer service.

CIBC

Client Engagement Associate [Hourly]

Mississauga, ON, Canada
Miss-Dixie Road&Burnhamthorpe, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 3, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Miss-Dixie Road&Burnhamthorpe

Employment Type

Regular

Weekly Hours

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Customer Service, Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply About employer

More about this job

Responsibilities

You will serve as the first line of support in a banking centre, assisting clients with transactions and guiding them through digital banking options. Additionally, you will identify opportunities for specialist referrals and promote basic banking products to help clients reach their financial goals.

Requirements

Candidates must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations. You should be digitally savvy, goal-oriented, and possess a strong passion for building meaningful client relationships.

Skills

Client engagement
Problem solving
Financial services
Transaction processing
Digital banking
Sales
Referral management
Customer service
Relationship management
Technology proficiency
Communication
Active listening
Accountability
Adaptability
Goal orientation

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial Services
Client Engagement
Personal Banking
Business Banking
Digital Banking
Mobile Banking Applications
Sales
Transaction Services
Customer Experience
Relationship Management
Problem Solving
Referrals
Financial Goals
Banking Centre
Incentive Pay
Pension Plan
Employee Share Purchase Plan
Purpose Day
Professional Development

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