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Added 12 mins ago
UH
Sprott Patient Education Specialist
University Health Network
Toronto, ON
- Full-time
Reporting to the Lead of Transformation, the Patient Education Specialist will lead the foundational planning work required to support a centralized Surgical Patient Education Hub. The role…
Added 12 mins ago
IG
Associate Delegate Relations Manager
Informa Group Plc.
Toronto, ON
- Full-time
We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100 who are #3 in Glassdoor's Best…
Added 12 mins ago
EG
Intermediate/Senior Environmental Planner
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Calgary, AB
- $95,000 to $120,000 CAD / year
- Full-time
Support Permitting and Approvals for Projects Across Alberta and Western Canada
Added 12 mins ago
BT
Senior Tax Analyst
Baker Tilly Canada
Peterborough, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 12 mins ago
TL
Recruitment and Onboarding Specialist (12 Month Contract)
The Learning Enrichment Foundation
Toronto, ON
- Contract
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Added 12 mins ago
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- Full-time
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Added 27 mins ago
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Ability to conduct sit down makeup and skincare consultations and demonstrate application
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Senior Manager, Data Science & Service Intelligence
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Added 27 mins ago
Bilingual Trade Support Specialist (English & Mandarin)
Questrade Financial Group
Toronto, ON
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Added 27 mins ago
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Junior Pension Benefits Specialist
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Charlottetown, PE
- $73,379 to $90,129 CAD / year
- Full-time
The Department of Finance and Affordability is seeking a Junior Pension Benefit Specialist to join the Pensions & Benefits Section within the Pensions & Capital Management Division. The…
Added 27 mins ago
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System & API Gateway Support Specialist
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Strong experience in enterprise application, middleware, API, and production support.
Added 27 mins ago
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Banking Advisor- EN
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…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 42 mins ago
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Specialist, Global Digital Channels
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Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Reporting to the Manager, Global Digital Channels, the Specialist, Global Digital Channels will support the management and optimization of Sun Life's corporate website portfolio, including…
Added 42 mins ago
C
Client Engagement Associate [Hourly]
CIBC
Amherstburg, ON
- Part-time
…leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support -…
Added 56 mins ago
B
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Added 56 mins ago
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Cloud Operations, Senior Specialist
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Added 56 mins ago
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UI/UX Designer
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Partner with a remote development team throughout sprint-style delivery, including design handoff, implementation support, build reviews, QA, and production launch
Added 56 mins ago
M
Production Support Specialist
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Added 1 hour ago
Specialist Emergency Response
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…site (<90km). BHP offers domestic relocation assistance to support the successful incumbent in transitioning, if required. Benefits offered as part of the relocation program include (but…
Added 1 hour ago
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Patient Services Specialist - Part time
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Added 1 hour ago
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Salesforce Developer
Brunel
Quebec, QC
- $100,000 to $125,000 CAD / year
- Full-time
Brunel is seeking a Forward Deployed Engineer specializing in Salesforce Agentic AI to support the design, development, and deployment of production-ready AI solutions on the Salesforce…
Added 1 hour ago
KS
Application Support Specialist
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CIBC

Client Engagement Associate [Hourly]

Peterborough, ON, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Peterborough-George & Hunter

Employment Type

Regular

Weekly Hours

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply About employer

More about this job

Responsibilities

You will act as the first line of support in a banking centre, assisting clients with transactions and guiding them through digital banking options. Additionally, you will identify opportunities for specialist referrals and promote basic banking products to help clients reach their financial goals.

Requirements

You must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations within a reasonable distance. The role requires a strong focus on client experience, digital savviness, and the ability to work on-site full-time.

Skills

Client engagement
Problem solving
Financial services
Transaction processing
Digital banking
Sales
Referral management
Relationship management
Customer experience
Communication
Technology proficiency
Adaptability
Goal orientation
Active listening
Accountability

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial Services
Client Engagement
Personal Banking
Business Banking
Digital Banking
Mobile Banking
Sales
Customer Experience
Transaction Services
Referrals
Relationship Management
Problem Solving
Technology
Banking Centre
Financial Goals
Account Management
Inclusion
Professional Development

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