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Added 11 mins ago
GT
Coupa Administrator/Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $50 to $60 CAD / hour
- Contract
Added 26 mins ago
BC
Everyday Banking Specialist - Member Connect (Contact Centre)
Beem Credit Union
Burnaby, BC · Langley (District), BC · Langley, BC
- Full-time
The Everyday Banking Specialist is a trusted financial advisor with expertise in everyday banking, delivering exceptional member experience through a blend of transactional support,…
Added 40 mins ago
CM
Client Service Specialist, Client Account & Access Management
CIBC Mellon
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…institutional investors in Canada, including multi-currency accounting, fund valuation, and investment information reporting. We are passionate about providing exceptional client service…
Added 41 mins ago
FT
CAC052: Release / Class Spclst
FedEx Trade Networks Transport and Brokerage
Toronto, ON
- Full-time
Minimum 5 years of experience as a Release Analyst with a Certified Customs Specialist Designation
Added 41 mins ago
FT
CAC008: Classification Spclst
FedEx Trade Networks Transport and Brokerage
Toronto, ON
- Full-time
Added 41 mins ago
FT
CAC052: Release / Class Spclst
FedEx Trade Networks Transport and Brokerage
Toronto, ON
- Full-time
Minimum 5 years of experience as a Release Analyst with a Certified Customs Specialist Designation
Added 41 mins ago
LA
Claims Specialist (Part Time)
Logistics Alliance
ON · Mississauga, Ontario
- Part-time
…represents money the business is owed. We're looking for a Claims Specialist to own the carrier-side recovery process from the moment a claim opportunity surfaces to the moment the carrier…
Added 1 hour ago
UO
Enrolment Services Advisor (Recurring Part-time)
University of Calgary
Calgary, AB
- Part-time
Added 1 hour ago
UO
Enrolment Services Advisor
University of Calgary
Calgary, AB
- Full-time
Added 1 hour ago
TI
Spécialiste de l'Intégration Client / Client Integration Specialist
TS Imagine
Montreal, QC
- Full-time
…services industry, is looking for a Senior Client Integration Specialist to join our growing team. Client Integration Specialists work closely with clients and internal teams and play a…
Added 1 hour ago
CI
Project Control Specialist
CMS Inc.
Sarnia, ON
- Full-time
Added 1 hour ago
E
Specialist, Shared Services (Accounts Receiveable/Accounts Payable)
Endy
Toronto, ON
- Full-time
The Specialist, Shared Services (AP/AR) is responsible for supporting the day-to-day financial operations of the organization, with a primary focus on Accounts Payable (AP) and Accounts…
Added 1 hour ago
FR
Lead Software Engineer, Full-Stack Applications - AI Fluent
Fitch Ratings
Toronto, ON
- $180,000 to $220,000 CAD / year
- Full-time
…ideas into practical outcomes. You do not need to be an AI specialist, but you should be excited to explore how AI, automation, and modern engineering practices can improve developer…
Added 1 hour ago
N
Bilingual (EN/FR) Customer Experience Specialist, Loyalty - 26$/hour
Nuvei
Remote, Canada
- Remote
We are looking for a Bilingual Customer Experience Specialist to join our fast-growing team!
Added 1 hour ago
MS
Total Rewards Specialist
Metro Supply Chain
Mississauga, ON
- Full-time
The Total Rewards Specialist supports the design, administration, and continuous improvement of compensation, benefits, and reward programs that attract, retain, and engage talent. This…
Added 1 hour ago
RB
Banking Advisor
Royal Bank of Canada
Thunder Bay, ON
- Full-time
…client in an office, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences, as well as drive client…
Added 1 hour ago
RB
Senior Specialist, Corporate Actions Bancs and Trust Payment processing
Royal Bank of Canada
Toronto, ON
- Full-time
Added 1 hour ago
RB
Client Advisor
Royal Bank of Canada
Woodstock, NB
- Part-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 1 hour ago
RB
Banking Advisor
Royal Bank of Canada
Quebec, QC
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 1 hour ago
N
Bilingual (EN/FR) Customer Experience Specialist, Loyalty - 26$/hour
Nuvei
Montreal, QC
- Full-time
We are looking for a Bilingual Customer Experience Specialist to join our fast-growing team!
Added 1 hour ago
Trade Processing & Operations Specialist
UBS
Toronto, ON
Added 1 hour ago
Bilingual Trade Support Specialist (English & French)
Questrade Financial Group
Toronto, ON
We’re looking for our next Bilingual Trade Support Specialist. Could It Be You?
Added 1 hour ago
CP
Accounting Specialist- Trading Finance
Capital Power
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
We are seeking a highly motivated Accounting Specialist to join our dynamic team at Capital Power. As an Accounting Specialist – Trading Finance, you will play a vital role in supporting…
Added 1 hour ago
R
Client Advisor
RBC
Woodstock, NB
- Part-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 2 hours ago
C
Client Engagement Associate [Hourly]
CIBC
Ottawa, ON
- Part-time
…sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success. You’re flexible to…

CIBC

Client Engagement Associate [Hourly]

Orleans, ON, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Orleans-3858 Innes Road

Employment Type

Regular

Weekly Hours

Skills

Banking, Client Issue Resolution, Client Relations, Client Service, Customer Engagement, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply About employer

More about this job

Responsibilities

You will serve as the first point of contact for clients, assisting with transactions, answering inquiries, and guiding them through digital banking options. Additionally, you will identify opportunities for specialist referrals and promote banking products to help clients achieve their financial goals.

Requirements

Candidates must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations. You should possess strong interpersonal skills, a goal-oriented mindset, and the ability to adapt to evolving banking technologies.

Skills

Banking
Client issue resolution
Client relations
Client service
Customer engagement
Customer experience
Digital literacy
Empathy
Financial products
Interpersonal communication
Standards compliance
Transaction services

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Client engagement
Financial services
Digital banking
Transaction processing
Sales
Referrals
Customer experience
Problem solving
Mobile banking
Relationship management
Personal banking
Business banking
Financial goals
Technology
Inclusion
Professional development
Pension plan
Employee share purchase plan

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