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Added 4 mins ago
NB
Associate Relationship Manager, Fund Services
National Bank of Canada
Toronto, ON
- Full-time
A career as an Associate Relationship Manager in the Fund Services team at National Bank Trust means acting as a key partner for investment fund manager clients, supporting the delivery of…
Added 4 mins ago
Q
Customer Experience Specialist - French Bilingual
Quince
Vancouver, BC
- $26 CAD / hour
- Full-time
French Bilingual Customer Experience Specialist
Added 4 mins ago
CB
CloudOps Administrator (Canada) - N.A. Service Delivery Group
Canadian Bank Note Company, Limited
Ottawa, ON
- $75,000 to $93,000 CAD / year
- Full-time
Install, configure, and maintain services, instance nodes, networks, and other IT infrastructure components.
Added 4 mins ago
C
Associate Business Systems Analyst, Fraud Operations
CIBC
Toronto, ON
- Full-time
You’ll join CIBC’s Fraud Operations team. As an Associate Business System Analyst, you will be responsible for investigating account transactions in order to determine possible fraud or…
Added 4 mins ago
W
Union - Warehouse Associate
Wesco
Calgary, AB
- Full-time
When you join Wesco, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. With our best-in-class product and…
Added 4 mins ago
TT
Retail Store Associate Part Time Seasonal Winners - Simcoe Mall
The TJX Companies, Inc.
ON
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 20 mins ago
Seasonal Retail Sales Associate, Galeries D'anjou
Bell
Montreal, QC · Anjou, QC
Join us as we embark on this new journey, blending the best in tech retail with cutting-edge telecommunications services. At Best Buy Express we believe one of our most important assets is…
Added 20 mins ago
SD
Pharmacy Assistant, Hourly Part Time Day
Shoppers Drug Mart
Kelowna, BC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
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Gérant(e) adjoint(e) de l’avant du magasin, rémunéré(e) à l’heure – PHX temps plein jour
Shoppers Drug Mart
Quebec, QC
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Added 20 mins ago
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Cashier, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Langley (District), BC
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Added 20 mins ago
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Pharmacist, Hourly Part Time Evening
Shoppers Drug Mart
Markham, ON
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Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Sherwood Park, AB
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Cashier, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
New Glasgow, NS
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Cashier, Hourly Part Time Flexible Shifts
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Chestermere, AB
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Front Store Supervisor, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
North Bay, ON
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Added 20 mins ago
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Spécialiste Beauté, rémunéré(e) à l’heure temps partiel Quarts de travail flexibles
Shoppers Drug Mart
Montreal, QC
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Added 20 mins ago
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Beauty Specialist, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
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Added 20 mins ago
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Full Time Staff Pharmacist - Courtenay - Campbell River
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Establish and develop a strong working relationship with Professional Services District Manage and other stakeholders.
Added 20 mins ago
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(CAN) Digital Fulfillment Team Lead
Walmart
Montreal, QC
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(CAN) Health and Beauty Team Associate
Walmart
Red Deer, AB
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Full Time Relief Pharmacist - Vancouver Island
Walmart
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Establish and develop a strong working relationship with Professional Services District Managers and other stakeholders.
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(CAN) Health and Beauty Team Lead
Walmart
Summerside, PE
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Added 20 mins ago
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(CAN) Stocking 1 Team Associate
Walmart
Montreal, QC
- Part-time
To provide customer service by completing assigned stocking activities. This will be accomplished by accurately stocking picks and new merchandise all in a safe and clean environment. This…
Added 20 mins ago
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(CAN) Self Checkout Attendant (PT)
Walmart
Ancaster, ON
- Part-time
Working as a Self‑Checkout Attendant at Walmart Canada offers a great opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a…

CIBC

Client Engagement Associate [Hourly]

Ottawa, ON, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Ottawa-Rideau and Sussex

Employment Type

Regular

Weekly Hours

Skills

Customer Service, Digital Literacy, Financial Processing, Online Banking, Organizational Efficiency, Teamwork

Apply About employer

More about this job

Responsibilities

You will serve as the first line of support for clients by answering questions, assisting with transactions, and guiding them through digital banking options. Additionally, you will identify opportunities for specialist referrals and contribute to the banking centre's success by promoting basic banking products.

Requirements

You must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations within a reasonable distance. The role requires a strong focus on client engagement, problem-solving, and the ability to leverage technology to assist clients.

Skills

Customer service
Digital literacy
Financial processing
Online banking
Organizational efficiency
Teamwork
Problem solving
Relationship management
Sales
Communication
Adaptability
Technical proficiency

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Personal banking
Business banking
Digital banking
Mobile banking
Transactions
Sales
Referrals
Customer experience
Problem solving
Technology
Relationship management
Financial goals
Banking centre
Inclusive environment

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