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Added 3 mins ago
LD
Overnight Response Centre Specialist
London Drugs Limited
Richmond, BC
- $18.25 to $21.21 CAD / hour
- Other
…takes to build a satisfying career. We are seeking innovative, customer focused people to join our team! Our state-of-the-art Loss Prevention Department in British Columbia currently has an…
Added 3 mins ago
CL
Technical Specialist - Inside Sales
Contrôles Laurentide / Laurentide Controls
Kirkland, QC
- Full-time
…role in driving sales by providing technical expertise and support to our clients throughout the sales process. Your primary responsibility will be to understand customer needs, communicate…
Added 3 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
New Glasgow, NS
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 3 mins ago
SD
Spécialiste Beauté, rémunéré(e) à l’heure temps partiel Quarts de travail flexibles
Shoppers Drug Mart
Montreal, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 3 mins ago
SD
Beauty Specialist, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 3 mins ago
Ocean Freight Pricing Specialist
DHL Global Forwarding (Canada) Inc.
Mississauga, ON
Build and maintain strong working relationships with Commercial team to support customer acquisition and retention.
Added 3 mins ago
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Senior Specialist, Corporate Actions Bancs and Trust Payment processing
RBC
Toronto, ON
- Full-time
Support in the implementation of operational changes/improvements to streamline processes and enhance customer service.
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Field Computer Support Specialist
U-Haul
Dartmouth, NS
- Full-time
…technology, consider becoming U-Haul’s newest Field Computer Specialist. In this role you will be responsible for all computer and security systems in your area, traveling from place to…
Added 18 mins ago
AB
Merchandising Manager
Alberta Boot Company Outfitters
Canada
- Full-time
…expand into new markets, we're building the team that will support the next stage of our…
Added 18 mins ago
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Customer Success Specialist
Interface
Belleville, ON
- Full-time
Provide excellence in communication, timely response, and administrative support to all internal and external client inquiries, including knowledge of product offerings, inventory controls,…
Added 18 mins ago
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EPMO Coordinator
Akkodis
Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
- Contract
Akkodis is partnering with a leading Canadian insurance organization to identify an experienced EPMO Coordinator to support a large-scale portfolio and integration program.
Added 18 mins ago
MC
Senior Support Specialist
MSP Corp
Kingston, ON
- Full-time
The Senior Support Specialist responsible for delivering expert assistance on technical inquiries, resolving both routine and complex issues and directing client requests to the appropriate…
Added 18 mins ago
DC
Chinese Social Media Marketing Specialist (Intern)
DV8 Communication
Richmond Hill, ON
- Full-time
The Chinese Social Media Marketing Specialist is responsible for coordinating the internal & external communications with a focus on handling mainstream social media and/or advertising…
Added 18 mins ago
CD
Specialist, Intervenor
CNIB Deafblind Community Services
Hamilton, ON
- $28.83 CAD / hour
- Full-time
DBCS continues to be one of Canada's leading providers of specialized support and emergency services for people who are Deafblind. Our services enable people who are Deafblind to maximize…
Added 18 mins ago
BO
Accounts Payable Specialist
Building Ontario Fund
Toronto, ON
- Full-time
Building Ontario Fund (BOF) is seeking a full-time Accounts Payable Specialist (This job posting represents an existing vacancy.)
Added 18 mins ago
MC
Senior Support Specialist
MSP Corp
Ottawa, ON
- Full-time
The Senior Support Specialist responsible for delivering expert assistance on technical inquiries, resolving both routine and complex issues and directing client requests to the appropriate…
Added 18 mins ago
MC
Senior Support Specialist
MSP Corp
Toronto, ON
- Full-time
The Senior Support Specialist responsible for delivering expert assistance on technical inquiries, resolving both routine and complex issues and directing client requests to the appropriate…
Added 18 mins ago
R
Data Steward (BAC42D7)
Referment
Montreal, QC
- Full-time
…stay grounded in well-governed data. You'll also act as L2 support for data incidents within your domains, diagnosing whether the root cause lies in source data, transformation logic,…
Added 18 mins ago
GW
Enterprise Applications Specialist
Gowling WLG
Vancouver, BC
- $80,000 to $90,000 CAD / year
- Full-time
The Enterprise Applications Specialist is a senior technical resource responsible for the reliability, security, integration, and continuous improvement of the Firm’s enterprise application…
Added 18 mins ago
M
Marketing Cloud Specialist
Medcan
Toronto, ON
- $85,122 to $117,042.75 CAD / year
- Full-time
As a member of Medcan's Lifecycle Marketing team, the Specialist, Salesforce Marketing Cloud, is responsible for the hands-on execution, administration, and optimization of our marketing…
Added 18 mins ago
Customer Data & Identity Specialist (CDP/CRM ecosystem)
Vacances Air Canada Vacations / Air Canada Rouge
Montreal, QC
The Customer Data & Identity Specialist is responsible for defining, maintaining, and optimizing the unified customer profile across the organization’s CDP. This role owns the data schema,…
Added 18 mins ago
Adjuster Level 1, Property Claims
Heartland Mutual Insurance
Kitchener, ON
Identify potential recovery opportunities and refer qualified files to the Recovery Specialist for subrogation action.
Added 18 mins ago
Information Technology (IT) Support Specialist
AirSprint
Calgary, AB
…and problem-solving skills to join our team. As a Technology Support Specialist, you will play deliver hands on support across the organization. While performing this role, you will…
Added 18 mins ago
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Business Technology Operations Specialist
MMI Group
Winnipeg, MB
- Full-time
The Business Technology Operations Specialist supports Microsoft 365 administration, user access management, technology operations, vendor coordination, process automation, cybersecurity…
Added 18 mins ago
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Specialist, Retention - Hybrid
Cogeco
Burlington, ON · Hamilton, ON
- Full-time
The Retention Specialist position is a hybrid role based out of our Burlington, ON office working remotely with 2 in-office days per month (subject to change in accordance with Cogeco’s…

CIBC

Client Engagement Associate [Hourly]

Ottawa, ON, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Ottawa-Rideau and Sussex

Employment Type

Regular

Weekly Hours

Skills

Customer Service, Digital Literacy, Financial Processing, Online Banking, Organizational Efficiency, Teamwork

Apply About employer

More about this job

Responsibilities

You will serve as the first line of support for clients by answering questions, assisting with transactions, and guiding them through digital banking options. Additionally, you will identify opportunities for specialist referrals and contribute to the banking centre's success by promoting basic banking products.

Requirements

You must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations within a reasonable distance. The role requires a strong focus on client engagement, problem-solving, and the ability to leverage technology to assist clients.

Skills

Customer service
Digital literacy
Financial processing
Online banking
Organizational efficiency
Teamwork
Problem solving
Relationship management
Sales
Communication
Adaptability
Technical proficiency

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Personal banking
Business banking
Digital banking
Mobile banking
Transactions
Sales
Referrals
Customer experience
Problem solving
Technology
Relationship management
Financial goals
Banking centre
Inclusive environment

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