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Added 2 mins ago
Technology Analyst
Infosys
ON
Added 2 mins ago
HO Accounting & Finance - Credit & Collections Analyst
Nippon Express Canada
Mississauga, ON
Analyze credit risk and gather financial information and/or credit reports to process customer credit applications. Issue credit memos summarizing assessments for credit approval.
Added 2 mins ago
IC
Product Manager, Investment Product Management
ivari Canada
Toronto, ON
- Full-time
ivari is part of Sagicor Financial Corporation, a leading financial services provider with over 185 years of history operating across the Caribbean, US, and Canada. We offer a wide range of…
Added 2 mins ago
FC
Senior Plan Administrator (Group Benefits)
First Canadian Financial Group
Edmonton, AB
- Full-time
A division of an established Canadian financial services organization, we have the stability and resources behind us to build for the future while remaining small enough that talented…
Added 2 mins ago
FC
Claims Adjuster, Accident Benefits
First Canadian Financial Group
Sherwood Park, AB
- Full-time
Added 2 mins ago
FC
Director, Group Claims & Administration
First Canadian Financial Group
Edmonton, AB
- Full-time
A division of an established Canadian financial services organization, we have the stability and resources behind us to build for the future while remaining small enough that talented…
Added 2 mins ago
FC
Group Benefits Administrator
First Canadian Financial Group
Edmonton, AB
- Full-time
A division of an established Canadian financial services organization, we have the stability and resources behind us to build for the future while remaining small enough that talented…
Added 2 mins ago
FC
Manager, Group Health & Dental Claims
First Canadian Financial Group
Edmonton, AB
- Full-time
A division of an established Canadian financial services organization, we have the stability and resources behind us to build for the future while remaining small enough that talented…
Added 2 mins ago
FC
Property Claims Adjuster
First Canadian Financial Group
Sherwood Park, AB
- Full-time
Added 2 mins ago
FC
Actuarial Associate (Ontario)
First Canadian Financial Group
Sherwood Park, AB
- Full-time
Support management, regulatory, and financial reporting by reviewing actuarial exhibits and ensuring consistency with standards and expectations
Added 2 mins ago
FC
Manager, Group Administration
First Canadian Financial Group
Edmonton, AB
- Full-time
A division of an established Canadian financial services organization, we have the stability and resources behind us to build for the future while remaining small enough that talented…
Added 2 mins ago
PC
Junior Customer Support Position
Piper Companies
ON · Durham, ON
- Full-time
Piper Companies is seeking a Junior Customer Service Associate for a leading financial services organization. The Junior Customer Service Associate is a hybrid opportunity requiring three…
Added 2 mins ago
PC
Entry Level Customer Service Associate
Piper Companies
ON · Durham, ON
- Full-time
Piper Companies is seeking a Entry Level Customer Service Associate for a leading financial services organization. The Entry Level Customer Service Associate is a hybrid opportunity…
Added 2 mins ago
BG
Office Administrator_CA
Brandt Group of Companies
Stettler, AB
- Full-time
…external stakeholders, managing office logistics, assisting with financial processes, and supporting management with various…
Added 2 mins ago
MN
Vice President, Professional Services
March Networks
Ottawa, ON
- Full-time
…service delivery governance, technical enablement strategy, and financial performance of the services organization, ensuring that customer deployments, managed services, support operations,…
Added 2 mins ago
RD
Administrative Support 2 - Central Middle School
Red Deer Public
Red Deer, AB
- Internship
…and staff, overseeing office operations, student records, and financial processes. This role oversees office staff, manages budgets and school fees, maintains confidential student records,…
Added 2 mins ago
IP
Senior Accountant
IQ PARTNERS
Toronto, ON
- Contract
Our client is seeking an experienced Senior Accountant to join their team on a contract basis as an incremental hire. This individual will play a key role in supporting day-to-day…
Added 2 mins ago
D
Operations Officer
Dexian
Toronto, ON · Greater Toronto Area, Canada
- $20 to $24 CAD / hour
- Contract
The Operations Officer II will provide 100% back-office banking operations support, handling high-volume financial transactions accurately and within established service-level requirements.
Added 3 mins ago
GC
Category lead
Glencore Canada
Laval, QC
- Full-time
Demonstrated financial and commercial acumen, including budget management, capital expenditure oversight and performance measurement.
Added 3 mins ago
D
Java Developer
Dexian
Mississauga, ON
- Other
Experience in financial services, banking, or underwriting environments
Added 3 mins ago
IR
Office Administrator
Integrated Resources, Inc ( IRI )
Markham, ON
- Contract
Knowledge of operations management, business, financial/accounting, HR, and project management principles.
Added 3 mins ago
MS
Dynamics 365 Consultant
Marberg Staffing
Toronto, ON · North York, ON
- $80 to $90 CAD / hour
- Temporary
Strong functional understanding of core Finance modules, especially General Ledger, AP, AR and associated financial processes.
Added 3 mins ago
FI
Senior Analyst, Insurance Reporting
FP Inc.
Mississauga, ON
- $35 to $46 CAD / hour
- Contract
Support Investment Finance reporting (manual journal entries, investment result analysis, support investment financial reporting
Added 3 mins ago
MF
Financial Data & BI Analyst
MTY Food Group
Richmond Hill, ON
- Full-time
Employee assistance program with access to mental health, legal, and financial counseling services
Added 3 mins ago
TC
Controller
The Clayfield, part of the Unbound Collection by Hyatt
Niagara-on-the-Lake, ON
- $100,000 to $120,000 CAD / year
- Full-time
Financial Controller – The Clayfield, part of the Unbound Collection by Hyatt

CIBC

Client Engagement Associate [Hourly]

Ottawa, ON, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Ottawa-Rideau and Sussex

Employment Type

Regular

Weekly Hours

Skills

Customer Service, Digital Literacy, Financial Processing, Online Banking, Organizational Efficiency, Teamwork

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More about this job

Responsibilities

You will serve as the first line of support for clients by answering questions, assisting with transactions, and guiding them through digital banking options. Additionally, you will identify opportunities for specialist referrals and contribute to the banking centre's success by promoting basic banking products.

Requirements

You must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations within a reasonable distance. The role requires a strong focus on client engagement, problem-solving, and the ability to leverage technology to assist clients.

Skills

Customer service
Digital literacy
Financial processing
Online banking
Organizational efficiency
Teamwork
Problem solving
Relationship management
Sales
Communication
Adaptability
Technical proficiency

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Personal banking
Business banking
Digital banking
Mobile banking
Transactions
Sales
Referrals
Customer experience
Problem solving
Technology
Relationship management
Financial goals
Banking centre
Inclusive environment

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