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Added 1 min ago
RB
Banking Advisor - East York, Scarborough (English and Mandarin/Cantonese or Greek Speaking)
Royal Bank of Canada
Toronto, ON
- Full-time
…goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to…
Added 1 min ago
SI
SAP iXp Intern – Communications and Events Specialist
SAP IT Business Systeme
Montreal, QC
- $21 to $38 CAD / hour
- Full-time
You're a student or recent graduate ready for a full-time, structured experience at SAP. You're curious, resilient, and adapt well when things change. You communicate clearly, collaborate…
Added 16 mins ago
P&
Enterprise Learning Systems Specialist
Parrish & Heimbecker, Limited
Winnipeg, MB
- Full-time
Experience with system integrations and digital learning formats (e.g., SCORM)
Added 17 mins ago
TO
Data and Reporting Specialist
The Ontario SPCA and Humane Society
Whitchurch-Stouffville, ON
- $58,000 to $65,000 CAD / year
- Full-time
We are seeking an analytical, detail-oriented Data and Reporting Specialist to lead our donor segmentation, fundraising analytics, donor segmentation, and performance reporting.
Added 17 mins ago
MI
Privacy Impact Assessment ( healthcare) 7+years of experience
Maarut Inc
Toronto, ON
- Contract
Experience with the Personal Health Information Protection Act, 2004 (PHIPA), including requirements for Health Information Network Providers (HINP) and Electronic Service Providers (ESP).…
Added 32 mins ago
R
Banking Advisor - East York, Scarborough (English and Mandarin/Cantonese or Greek Speaking)
RBC
Toronto, ON
- Full-time
…goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to…
Added 47 mins ago
NB
Banking Advisor
National Bank of Canada
Red Deer, AB
- Full-time
…use your analytical skills in order to offer a people-centric experience for branch…
Added 47 mins ago
AI
System & API Gateway Support Specialist
Aptino, Inc.
ON · Ontario, Canada
- Contract
WE’RE HIRING | System & API Gateway Support Specialist
Added 47 mins ago
NB
Banking Advisor
National Bank of Canada
Courtenay, BC
- Full-time
…use your analytical skills in order to offer a people-centric experience for branch…
Added 47 mins ago
Q
Customer Experience Specialist - French Bilingual
Quince
Vancouver, BC
- $26 CAD / hour
- Full-time
French Bilingual Customer Experience Specialist
Added 1 hour ago
Proposal Specialist 1
L3Harris Technologies
Montreal, QC
Define/engineer/manage bids and solutions for power plant simulators and/or digital control systems alongside Engineering, Operations and Business Development;
Added 1 hour ago
U
Field Computer Support Specialist
U-Haul
Dartmouth, NS
- Full-time
Experience with technologies such as administration, security monitoring equipment, storage gates, alarm systems, doors, digital video equipment, printers, computers, VOIP, analog phones,…
Added 1 hour ago
DC
Chinese Social Media Marketing Specialist (Intern)
DV8 Communication
Richmond Hill, ON
- Full-time
A minimum of 1 year’s experience in communication, social/digital background with the knowledge in Canadian market.
Added 1 hour ago
RP
Marketing Specialist
Roylo Partners
Vancouver, BC
- Full-time
…people's attention. We’re looking for a motivated Marketing Specialist to join our Vancouver office and help develop engaging campaigns, strengthen brand awareness, and support business…
Added 1 hour ago
Customer Data & Identity Specialist (CDP/CRM ecosystem)
Vacances Air Canada Vacations / Air Canada Rouge
Montreal, QC
Reporting to the Digital Analytics Manager, the Specialist ensures that customer data provided by Enterprise Data team is accurately mapped, standardized, unified, and made activation‑ready…
Added 1 hour ago
Specialist, Talent Management
Payments Canada
Ottawa, ON · Toronto, ON
The Specialist, Talent Management also applies change management principles when preparing talent roadmaps, with the objectives of supporting leaders and teams to adapt to new talent…
Added 1 hour ago
C
Client Engagement Associate
CIBC
Ladysmith, BC
- Part-time
…questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In…
Added 1 hour ago
ET
Manager Marketing & Communications
E2IP TECHNOLOGIES
Montreal, QC
- Full-time
Make sure all company materials, including presentations, brochures, templates, signage, and digital assets, carry consistent and positive messaging
Added 1 hour ago
S
Customer Support Specialist
Stingray
Montreal, QC
- Full-time
Our Customer Support team is currently seeking a Customer Support Specialist who will impress Stingray Business clients by swiftly addressing queries and resolving Level 1 technical issues…
Added 1 hour ago
S
User Interface Specialist (UX/UI)
Stingray
Montreal, QC
- Full-time
We’re looking for a User Interface Specialist (UX/UI) to join the Apps team and help continuously improve the experience across our music, karaoke, concert and ambient-music apps, as well…
Added 2 hours ago
BC
Everyday Banking Specialist - Member Connect (Contact Centre)
Beem Credit Union
Burnaby, BC · Langley (District), BC · Langley, BC
- Full-time
The Everyday Banking Specialist is a trusted financial advisor with expertise in everyday banking, delivering exceptional member experience through a blend of transactional support,…
Added 2 hours ago
Q
Senior Revenue Enablement Specialist, Digital
Quadient
Markham, ON
- $90,000 to $100,000 CAD / year
- Full-time
We are looking for an experienced and results-driven Senior Revenue Enablement Specialist, Digital to join our global Revenue Enablement team.
Added 2 hours ago
II
Graphic Designer
Instant Imprints
Charlottetown, PE
- Full-time
We are hiring a Graphic Designer/ Sign and Print Production Specialist for a dynamic, hands-on role in a fast-paced, creative environment.
Added 2 hours ago
G
MEP Project Manager
GagaMuller
Kamloops, BC
- Full-time
…focused on providing Project Management, Cost Management, and Digital services to owner organization within the construction…
Added 2 hours ago
M&
Editor - Search and Discovery
McKinsey & Company
Toronto, ON
- Full-time
…input from others to heart and embrace the fast-paced learning experience, owning your…

CIBC

Client Engagement Associate [Hourly]

Ottawa, ON, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Ottawa-Rideau and Sussex

Employment Type

Regular

Weekly Hours

Skills

Customer Service, Digital Literacy, Financial Processing, Online Banking, Organizational Efficiency, Teamwork

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More about this job

Responsibilities

You will serve as the first line of support for clients by answering questions, assisting with transactions, and guiding them through digital banking options. Additionally, you will identify opportunities for specialist referrals and contribute to the banking centre's success by promoting basic banking products.

Requirements

You must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations within a reasonable distance. The role requires a strong focus on client engagement, problem-solving, and the ability to leverage technology to assist clients.

Skills

Customer service
Digital literacy
Financial processing
Online banking
Organizational efficiency
Teamwork
Problem solving
Relationship management
Sales
Communication
Adaptability
Technical proficiency

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Personal banking
Business banking
Digital banking
Mobile banking
Transactions
Sales
Referrals
Customer experience
Problem solving
Technology
Relationship management
Financial goals
Banking centre
Inclusive environment

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