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Added 9 mins ago
EL
Head of AI Product – Trust Intelligence
EnStream LP
Toronto, ON
- Full-time
Set product success metrics with Data Science, covering both model performance (precision, recall, false positives, drift, coverage) and customer value (fraud reduction, conversion impact,…
Added 9 mins ago
MR
Senior Accounts Receivable & Collections Specialist
MoveSmart Rentals
BC · Capital, BC
- $30,000 to $40,000 CAD / year
- Full-time
You are comfortable being accountable for collection performance, aging reduction, forecast accuracy, and the quality of customer account management.
Added 10 mins ago
TW
Senior Financial Advisor
Thrive Wealth Management
Regina, SK
- Full-time
…performance excellence, and our employees champion each member’s success, ultimately contributing to a thriving…
Added 10 mins ago
Accounts Receivable Specialist II
Conexiom
Canada
Deep understanding of invoicing, AR processes, and customer account management - you can spot billing errors and discrepancies quickly.
Added 24 mins ago
KE
Labourer
KBL Environmental Ltd.
Whitehorse, YT
- Full-time
At KBL, we do things differently. As Western Canada’s largest environmental waste management company - born in the North and built on resilience - we’ve grown by trusting our people,…
Added 24 mins ago
D
Technical Account Manager (TAM)
DINGO
BC · British Columbia, Canada
- Full-time
Experience managing customer relationships, engaging stakeholders or working in a technical advisory, customer success or account management capacity.
Added 24 mins ago
KE
Labourer
KBL Environmental Ltd.
Yellowknife, NT
- Full-time
At KBL, we do things differently. As Western Canada’s largest environmental waste management company - born in the North and built on resilience - we’ve grown by trusting our people,…
Added 24 mins ago
E
Customer Account Manager
EconoLease
Toronto, ON · Scarborough, ON
- $65,000 to $80,000 CAD / year
- Full-time
Minimum of 3 years of experience in inside sales, account management, or customer-facing roles; experience in finance, leasing, payments, equipment, or other B2B industries is an asset
Added 24 mins ago
(CAN) Stock Unloader Associate - PART TIME
Walmart Canada
Brantford, ON
…workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for individuals looking for an active,…
Added 24 mins ago
CC
Senior Financial Advisor
Conexus Credit Union
Regina, SK
- Full-time
…performance excellence, and our employees champion each member’s success, ultimately contributing to a thriving…
Added 24 mins ago
E
Customer Account Manager
EconoLease
Vancouver, BC
- $65,000 to $80,000 CAD / year
- Full-time
Minimum of 3 years of experience in inside sales, account management, or customer-facing roles; experience in finance, leasing, payments, equipment, or other B2B industries is an asset
Added 24 mins ago
WC
Stock Unloader Associate
Walmart Canada
Regina, SK
- Full-time
…workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for individuals looking for an active,…
Added 24 mins ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Calgary, AB
- Full-time
…workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for individuals looking for an active,…
Added 24 mins ago
SH
Sales and Events Coordinator | Contract | The Westley Calgary
Silver Hotel Group
Calgary, AB
- Contract
…importantly, wants to work for a company focused on achieving…
Added 40 mins ago
P
Marketing Lead
Propra
Winnipeg, MB
- Full-time
Build targeted, account-based marketing programs to reach property management companies and their decision-makers.
Added 40 mins ago
S
Associate Customer Success Manager - French
ServiceNow
Montreal, QC
- Full-time
2–5 years of related work experience in customer success, consulting, technical advisory, project management, business administration, or SaaS - with demonstrable AI fluency.
Added 54 mins ago
MF
Advisor Associate - Hamilton
MD Financial Management | Gestion financière MD
Mississauga, ON
- Full-time
…our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and…
Added 54 mins ago
B
Tech IV - Electrician
BGIS
Ottawa, ON
- Full-time
…complete and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other…
Added 54 mins ago
G
Regional Facility Manager - Remote, Vancouver
Guckenheimer
Mississauga, ON
- $120,000 to $125,000 CAD / year
- Full-time
The Regional Operations Manager will work closely with the Lead of the North America IFS Division to align the account for maximum success while upholding the firm’s long-held, core values.…
Added 54 mins ago
DL
ARCHITECTURAL REP II - CANADA
Dal-Tile LLC
Concord, ON
- $69,000 to $86,000 CAD / year
- Full-time
Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a…
Added 54 mins ago
Accounts Receivable Manager
Northland Properties
Vancouver, BC
…hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across…
Added 1 hour ago
KE
Accounts Receivable Technician- Red Deer, AB
Kings Energy Services Ltd
Red Deer, AB
- Full-time
Kings Energy Services is looking for an Accounts Receivable Technician who knows their way around invoicing, account reconciliation, collections, and keeping customer accounts accurate and…
Added 1 hour ago
Operations Manager, Tank Rentals & Sales
UFA Co-operative Ltd.
Grande Prairie, AB
A minimum 10 years of progressive leadership experience in operations, customer service, and team management.
Added 1 hour ago
Assistant Manager, Asset Servicing - Corporate Actions (12-Month Contract GWO)
Scotiabank
Toronto, ON
Contributes to the overall success of the Asset Servicing – Corporate Actions department by supporting the execution of business strategies, objectives, and operational priorities. The…
Added 1 hour ago
T
Account Manager II, Business Banking
TD
Concord, ON
- Full-time
The role is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is accountable for expanding its…

CIBC

Client Engagement Associate [Hourly]

Olds, AB, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success.

You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.

Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.

Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.

You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values a

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Expected End Date

2027-06-28

Job Location

Olds

Employment Type

Temporary (Fixed Term)

Weekly Hours

22.5

Skills

Accountability, Banking, Banking Applications, Business Banking, Client Issue Resolution, Client Loyalty, Client Relationship Building, Client Service, Customer Engagement, Customer Experience (CX), Digital Literacy, Financial Goals, Financial Products, Interpersonal Communication, Leveraging Technology, Mobile Banking, People Management, Prioritization, Problem Solving, Professional Etiquette, Standards Compliance, Teamwork, Transaction Services

Apply About employer

More about this job

Responsibilities

You will serve as the first line of support in a banking centre, assisting clients with transactions and guiding them through digital banking options. Additionally, you will identify opportunities for specialist referrals and promote basic banking products to help clients reach their financial goals.

Requirements

You must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations. The role requires a strong focus on client experience, digital savviness, and the ability to work on-site full-time.

Skills

Banking
Client service
Customer engagement
Financial products
Problem solving
Digital literacy
Transaction services
Client relationship building
Interpersonal communication
Teamwork
Mobile banking
Business banking
Accountability
Professional etiquette
Client issue resolution
Prioritization

Benefits

Competitive compensation
Banking benefit
Wellbeing support
Employee and family assistance programs
MomentMakers recognition program

Visa sponsorship

Not detected in the job text

Keywords

Banking
Client engagement
Financial services
Personal banking
Business banking
Digital banking
Mobile applications
Transaction processing
Sales
Referrals
Customer experience
Problem solving
Relationship management
Banking centre
Financial goals
Technology
Client support
Account management

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