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Added 1 min ago
IW
Advisor, IG Wealth Management, Corporate Channel - Sherbrooke
IG Wealth Management
Quebec, QC
- Full-time
Founded in 1926, IG Wealth Management is a key part of IGM's business model, providing comprehensive wealth management services to Canadian financial advisors and their clients.
Added 1 min ago
WC
(CAN) Customer Service Manager
Walmart Canada
Cold Lake, AB
- $15 CAD / hour
- Full-time
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive…
Added 1 min ago
IW
Advisor, IG Wealth Management, Corporate Channel - Quebec City
IG Wealth Management
Quebec, QC
- Full-time
Founded in 1926, IG Wealth Management is a key part of IGM's business model, providing comprehensive wealth management services to Canadian financial advisors and their clients.
Added 1 min ago
T
Technicien(ne) De Centre De Données
TEKsystems
Pointe-Claire, QC
- $20 to $25 CAD / hour
- Contract
Added 2 mins ago
ZA
Bilingual Senior Sales Consultant - Stouffville Hyundai
Zanchin Automotive Group
Whitchurch-Stouffville, ON
- Full-time
…vary depending on individual sales performance, experience, business results and market…
Added 2 mins ago
CC
Senior Salesforce Engineer
Canadian Cancer Society
Vancouver, BC
- Full-time
Translate business opportunities into technical designs, prototypes, and production-ready Salesforce, API, data, automation, and AI solutions.
Added 2 mins ago
PC
Strategy, Transformation & Risk, Senior Associate
PwC Canada
Toronto, ON
- Full-time
Performing cyber threat modelling and business impact analyses to ensure cyber assets are adequately protected with proper cybersecurity measures and controls.
Added 2 mins ago
ZA
Accounting Clerk - Stouffville Volkswagen (25421)
Zanchin Automotive Group
Whitchurch-Stouffville, ON
- Full-time
You will be part of a winning team -- we are a leader in the industry driven by 50 years of people-centric business modeling.
Added 2 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Kamloops, BC
- $15 CAD / hour
- Full-time
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive…
Added 2 mins ago
ZA
Wash Attendant - Maple Honda (26337)
Zanchin Automotive Group
Vaughan, ON
- Full-time
You will be part of a winning team -- we are a leader in the industry driven by 50 years of people-centric business modeling.
Added 2 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Kamloops, BC
- $15 CAD / hour
- Full-time
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive…
Added 2 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Oakville, ON
- $15 CAD / hour
- Full-time
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive…
Added 17 mins ago
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Staff Information Security Engineer - Threat Detection & Response
Visier
Remote, Canada
- Full-time
- Remote
Founded in 2010 by the pioneers of business intelligence, we have over 85,000 customers in 75 countries - including enterprises like BASF, Panasonic, Domino’s Pizza, Experian, Amgen, eBay,…
Added 17 mins ago
V
Privacy and AI Program Manager
Visier
Remote, Canada
- Full-time
- Remote
Founded in 2010 by the pioneers of business intelligence, we have over 85,000 customers in 75 countries - including enterprises like BASF, Panasonic, Domino’s Pizza, Experian, Amgen, eBay,…
Added 17 mins ago
LI
Director of Enterprise Sales (New Business)
Loopio Inc.
Remote, Canada
- $288,000 to $324,000 CAD / year
- Full-time
- Remote
…the team to accelerate pipeline generation, enhance account intelligence, and optimize deal execution and…
Added 17 mins ago
R(
Store Manager - Ottawa Trainyards
Reitmans (Canada) Ltée/Ltd
Ottawa, ON
- Full-time
Flexibility to work a variable schedule (evenings, weekends, holidays) based on business needs.
Added 17 mins ago
W
(CAN) Customer Service Manager
Walmart
Oakville, ON
- Part-time
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive…
Added 31 mins ago
AC
Senior Manager, Strategic Initiatives (Underwriting/ Personal Lines)
Aviva Canada
Toronto, ON
- Full-time
As a trusted advisor and execution partner to senior leadership, you will drive strategic planning, business performance management, market intelligence, and cross-functional initiatives…
Added 31 mins ago
S
Account Executive
SamSearch
Canada
- Full-time
…government contracts. We bring opportunity discovery, market intelligence, proposal tools, and pipeline management into one platform across U.S. federal, state, local, and Canadian…
Added 31 mins ago
AC
AVP IT Delivery
Aviva Canada
Markham, ON
- Full-time
We are looking for a highly motivated AVP, IT Delivery Lead who possesses both business and technical savvy. The selected candidate will support the team and work to achieve results within…
Added 31 mins ago
OW
Oliver Wyman- Private Capital/Industrials- Engagement Manager
Oliver Wyman
Toronto, ON
- Full-time
Not just intelligence, but creativity too: you’ll be ready to come up with novel ideas to solve our clients’ biggest problems.
Added 31 mins ago
AC
Senior Manager, Strategic Initiatives (Underwriting/ Personal Lines)
Aviva Canada
Markham, ON
- Full-time
As a trusted advisor and execution partner to senior leadership, you will drive strategic planning, business performance management, market intelligence, and cross-functional initiatives…
Added 31 mins ago
PH
Clinical Educator - RN/RPN
ParaMed Home Health Care
Toronto, ON · North York, ON
- Full-time
…competence to deliver training, education, and in- services for all business lines as outlined by the district education plan ensuring the delivery of safe, quality care and…
Added 31 mins ago
C
Vice President, Finance
Confidential
Vancouver, BC
- Full-time
…accessibility of financial and operational data, and helping business leaders leverage analytics to make better decisions. The successful candidate will also bring an active interest in…
Added 31 mins ago
S
Recruiter
Speer
Toronto, ON
- $50,000 to $70,000 CAD / year
- Full-time
Our fast-paced startup environment brings together engineers, designers, product specialists, and business professionals and we’re looking for a Recruiter who can connect with top talent…

CIBC

Client Engagement Associate [Hourly]

Hamilton, ON, Canada
London, ON, Canada
Eastgate Square - Hamilton, Canada

Part-time

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Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 8, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success.

You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.

Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.

Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.

You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.

You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.

You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Eastgate Square - Hamilton

Employment Type

Regular

Weekly Hours

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

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More about this job

Responsibilities

You will serve as the first line of support in a banking centre, assisting clients with transactions and guiding them through digital banking options. Additionally, you will identify opportunities for specialist referrals and promote basic banking products to help clients achieve their financial goals.

Requirements

Candidates must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations. You must be legally eligible to work in the specified location and possess a strong customer-first mindset with digital proficiency.

Skills

Client engagement
Problem solving
Financial services
Transaction processing
Digital banking
Sales
Relationship management
Customer experience
Communication
Technology proficiency
Active listening
Accountability
Adaptability
Goal orientation
Interpersonal skills

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Digital banking
Mobile banking applications
Sales
Customer experience
Transaction services
Relationship management
Personal banking
Business banking
Referrals
Problem solving
Technology
Retail banking

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