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Added 7 mins ago
Bilingual Automotive Fixed Ops Specialist - Training and Implementation
PBS Systems
Calgary, AB
Added 7 mins ago
SD
Spécialiste Beauté, rémunéré(e) à l’heure temps partiel Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Gatineau, QC
- Part-time
Toujours accorder la priorité au client et offrir un service à la clientèle de qualité supérieure.
Added 7 mins ago
SD
Spécialiste Beauté, rémunéré(e) à l’heure temps partiel jour
Shoppers Drug Mart
Saguenay, QC
- Part-time
Toujours accorder la priorité au client et offrir un service à la clientèle de qualité supérieure.
Added 7 mins ago
SD
Pharmacy Data Specialist
Shoppers Drug Mart
Mississauga, ON
- Full-time
MCMR (MediSystem Collaborative Medication Reconciliation) Team Specialist
Added 7 mins ago
SD
Spécialiste Beauté, rémunéré(e) à l’heure temps partiel Quarts de travail flexibles
Shoppers Drug Mart
Saint-Bruno-de-Montarville, QC
- Part-time
Toujours accorder la priorité au client et offrir un service à la clientèle de qualité supérieure.
Added 7 mins ago
PA
Delivery Specialist
Pfaff Automotive Partners Inc.
Newmarket, ON
- Full-time
Volkswagen of Newmarket is on the hunt for a motivated and enthusiastic Delivery Specialist to join their team.
Added 7 mins ago
WA
Hearing Instrument Specialist or Audiologist
WSA Americas
Moncton, NB
- Full-time
…provide standardized hearing evaluations, a high standard of client care, make product recommendations and educate on product usage and features, and follow-up with clients to ensure their…
Added 7 mins ago
JH
Spécialiste bilingue des communications (junior)/ Communications Specialist Bilingual
JRoss Hospitality Recruiters
Montreal, QC
- Full-time
Our client is a faith-based organization in the heart of Montreal offering community services covering a broad range of needs. We are seeking a proactive, resourceful, and growth-minded…
Added 22 mins ago
Field Deployment Specialist - Canada
DarkVision
Calgary, AB
DarkVision is looking for a Field Deployment Specialist who will be based out of Calgary, AB office and perform work in Canada and the US, with potential to perform work internationally on…
Added 22 mins ago
TC
Junior IT Support Analyst
The Citco Group Limited
Halifax, NS
- Full-time
Since the 1940s Citco has provided specialist financial services to alternative investment funds, investors, multinationals and private clients worldwide. With over 6,000 employees in 45…
Added 37 mins ago
Test and Design Specialist
National Research Council Canada
Montreal, QC
We are looking for an intermediate-career Test and Design Specialist to support advanced research and development and join the Remotely Piloted Aircraft Systems (RPAS) and RPAS Traffic…
Added 37 mins ago
TC
Payroll Specialist
Treewalk Consulting Inc.
Remote, Canada
- $65,000 CAD / year
- Full-time
- Remote
We are looking for a payroll specialist whose primary responsibility will be administering payroll for multiple clients in the US and Canada. This individual will maintain client salary…
Added 37 mins ago
V|
Spécialiste mise en route / Commissioning Specialist
Veolia | Water Tech
Montreal, QC
- Full-time
Rédiger des procédures opérationnelles standard, des manuels et des documents de formation, et être en mesure de former le client
Added 37 mins ago
OM
Patient Care Retail Sales Specialist (PSW)
Ontario Medical Supply
Ottawa, ON
- $22 to $24 CAD / hour
- Full-time
As a Patient Care Retail Sales Specialist at Ontario Medical Supply, you will support customers who rely on medical supplies, mobility aids, and therapeutic equipment to manage their health…
Added 52 mins ago
R
Client advisor
RBC
Regina, SK
- Part-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 52 mins ago
R
Mortgage Specialist
RBC
Ottawa, ON
- Full-time
…within the community and realtors’ offices. Further, you build client loyalty through your keen desire to provide exceptional and personalized service, while your proven motivation and…
Added 52 mins ago
BC
Financial Solutions Specialist - Nordel Branch
Beem Credit Union
Surrey, BC
- Full-time
The Financial Solutions Specialist provides advanced, licensed investment advice and multi‑goal financial strategies aligned to members’ life events and evolving financial needs. Working in…
Added 52 mins ago
PH
User Readiness Specialist
Providence Healthcare
Kelowna, BC
- Temporary
As a User Readiness Specialist, you’ll play a key role in preparing clinical and non-clinical staff across BC’s major health authorities to confidently use essential registration and…
Added 52 mins ago
H
Client Success Specialist
HighlightTA
London, ON
- $40,000 to $45,000 CAD / year
- Full-time
The Client Success Specialist plays a key role in supporting and maintaining strong relationships with OSG clients. Acting as the primary point of contact, you will help clients navigate…
Added 1 hour ago
001 - Events and Guest Services Coordinator
Métis Nation of Ontario
Burk's Falls, ON
…contact for registrations, bookings, visitor inquiries, and client communications. The Coordinator administers billing and invoicing in QuickBooks, maintains accurate financial and…
Added 1 hour ago
B
Protein Category Manager
Brunel
NS · Nova Scotia, Canada
- Full-time
…Category Manager will spearhead the incremental growth of the client’s Protein category. While their Core Merchandising Manager maintains the foundational portfolio, this role will be the…
Added 1 hour ago
A
Bilingual Sales Ops Specialist
Arctiq
Montreal, QC
- Full-time
Reporting to the Inside Sales Manager, the Sales Ops Specialist will be working with assigned Client Directors and their clients to provide sales and operations support. This individual…
Added 1 hour ago
Drug Safety and Medical Information (DSMI) Specialist
Bayshore
Mississauga, ON
The Drug Safety and Medical Information (DSMI) Specialist is responsible for managing and overseeing the collection, processing, quality check and reporting of Safety events (Adverse Events…
Added 1 hour ago
AM
Local Client Manager - Vancouver
A.P. Moller - Maersk
Vancouver, BC
- Full-time
…transportation and logistics solutions that add value to the client’s business, while managing client expectations, and delivering positive results to…
Added 1 hour ago
NB
Analyst commercial financing operation
National Bank of Canada
Montreal, QC
- Temporary
…Financing Operation (CFO) sector at National Bank means acting as a specialist in preparing legal documentation or analyzing and authorizing the compliance of the financing files of the…

CIBC

Client Engagement Associate [Hourly]

Hamilton, ON, Canada
London, ON, Canada
Eastgate Square - Hamilton, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 8, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success.

You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.

Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.

Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.

You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.

You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.

You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Eastgate Square - Hamilton

Employment Type

Regular

Weekly Hours

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply About employer

More about this job

Responsibilities

You will serve as the first line of support in a banking centre, assisting clients with transactions and guiding them through digital banking options. Additionally, you will identify opportunities for specialist referrals and promote basic banking products to help clients achieve their financial goals.

Requirements

Candidates must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations. You must be legally eligible to work in the specified location and possess a strong customer-first mindset with digital proficiency.

Skills

Client engagement
Problem solving
Financial services
Transaction processing
Digital banking
Sales
Relationship management
Customer experience
Communication
Technology proficiency
Active listening
Accountability
Adaptability
Goal orientation
Interpersonal skills

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Digital banking
Mobile banking applications
Sales
Customer experience
Transaction services
Relationship management
Personal banking
Business banking
Referrals
Problem solving
Technology
Retail banking

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