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Added 12 mins ago
Enterostomal Therapy Nurse
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Modern Tools: Utilize company-provided mobile devices for streamlined documentation and effective communication
Added 12 mins ago
HM
Heavy Duty Mechanic
Heidelberg Materials
Calgary, AB
- Full-time
Inspect, diagnose, troubleshoot, and repair heavy-duty mobile and stationary equipment.
Added 12 mins ago
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Clinical Supervisor - RPN
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Sudbury, ON · ParaMed - Sudbury (Falconbridge)
- Full-time
Added 12 mins ago
Field Support Technologist
Government of Alberta
Lethbridge, AB
Collect, maintain, and update asset inventory and condition data using departmental mobile applications (i.e. RFC) to support asset management, budget forecasting, and compliance with…
Added 12 mins ago
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Senior Producer, Local Video Development (English Services) (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON
- Full-time
As CBC News continues to prioritize mobile and streaming storytelling, you will help shape local journalism designed to reach new audiences. You are fluent in the constantly evolving best…
Added 27 mins ago
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Mortgage Specialist
RBC
Ottawa, ON
- Full-time
· Remain mobile to be accessible and accommodate clients’ preferences
Added 27 mins ago
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Personal Support Worker - Casual Overnights
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Whitby, ON
- $20 to $23 CAD / hour
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Added 27 mins ago
Senior Cyber Defense Operations Analyst
Epic Games
Vancouver, BC
…build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and…
Added 27 mins ago
Debrief Supervisor
DHL Express (Canada), Ltd.
Brampton, ON
Conduct in-person debriefs with all couriers upon their return to the facility, including mobile debriefs where applicable
Added 42 mins ago
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Personal Banking Associate Trainee
TD
Keswick, ON
- Full-time
Build customer confidence in emerging digital banking trends by educating them on mobile, ATM, and online banking
Added 42 mins ago
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Personal Banking Associate Trainee
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- Full-time
Build customer confidence in emerging digital banking trends by educating them on mobile, ATM, and online banking
Added 42 mins ago
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Senior Personal Banker - Investing Networking Event
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Airdrie, AB · Calgary, AB
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This opportunity includes a mobility clause that requires a candidate to be mobile within the Assigned District. Upon completion of the training program, we intend to assign you to a…
Added 42 mins ago
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Senior Personal Banker - Home Borrowing Trainee Networking Event
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- Full-time
This opportunity includes a mobility clause that requires a candidate to be mobile within the Assigned District. Upon completion of the training program, we intend to assign you to a…
Added 42 mins ago
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Personal Banker Trainee
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Saskatoon, SK
- Full-time
This opportunity includes a mobility clause that requires a candidate to be mobile within the Assigned District. Upon completion of the training program, we intend to assign you to a…
Added 42 mins ago
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Software Quality Assurance Specialist (BC-Hybrid)
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Vancouver, BC
- $67,000 to $76,000 CAD / year
- Full-time
…Quebec, selling and servicing our policies online, through our mobile apps and by…
Added 42 mins ago
Multimedia Editor
Postmedia Network Inc.
Toronto, ON
Postmedia is a Canadian news media company representing more than 110 brands across multiple print, online and mobile platforms. Award-winning journalists and innovative product development…
Added 42 mins ago
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Field Service Technician
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AB · Edmonton, Alberta
- Full-time
Must be able to stand, walk, and sit for extended periods of time. Must be agile and mobile with respect to finger, hand, arm and leg movement;
Added 42 mins ago
UX Optimization Developer
PetSmart
Canada
The Digital team focuses on delivering a superior customer experience on petsmart.com and our mobile app. The team also guides revenue and profit growth for the digital business. Digital…
Added 42 mins ago
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Before School Support - LTO - 7.5 hrs per week
Waterloo Region District School Board
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- Full-time
You may complete your interview on a PC, Mac or the mobile apps for iOS and Android devices.
Added 42 mins ago
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Before School Support - LTO - 7.5 hrs per week
Waterloo Region District School Board
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- Full-time
You may complete your interview on a PC, Mac or the mobile apps for iOS and Android devices.
Added 57 mins ago
Product Manager, Digital Banking (18 Month Contract)
EQ Bank | Canada's Challenger Bank
Toronto, ON
…Equitable Bank’s digital channels – specifically online banking and mobile…
Added 57 mins ago
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Senior QA Analyst
Viv Technologies Inc.
Toronto, ON
- Full-time
…team and is responsible for manual testing of Viv’s web and mobile applications to ensure proper functionality while adhering to defined project timelines. Through the use of a variety of…
Added 57 mins ago
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AI Product Developer
ConeTec Group
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- Full-time
We're hiring an AI Product Developer: an experienced software developer who builds products with AI coding agents and builds AI into those products. You'll work directly with the people who…
Added 57 mins ago
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Technology - Senior Architect/Architect, Cybersecurity
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Vancouver, BC
- Full-time
Design secure architectures for retail and e-commerce capabilities, including customer identity, mobile and web applications, checkout, payment integrations, point-of-sale environments,…
Added 1 hour ago
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Software Engineer
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- Full-time

CIBC

Client Engagement Associate [Hourly]

Hamilton, ON, Canada
London, ON, Canada
Eastgate Square - Hamilton, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 8, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success.

You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.

Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.

Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.

You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.

You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.

You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Eastgate Square - Hamilton

Employment Type

Regular

Weekly Hours

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply About employer

More about this job

Responsibilities

You will serve as the first line of support in a banking centre, assisting clients with transactions and guiding them through digital banking options. Additionally, you will identify opportunities for specialist referrals and promote basic banking products to help clients achieve their financial goals.

Requirements

Candidates must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations. You must be legally eligible to work in the specified location and possess a strong customer-first mindset with digital proficiency.

Skills

Client engagement
Problem solving
Financial services
Transaction processing
Digital banking
Sales
Relationship management
Customer experience
Communication
Technology proficiency
Active listening
Accountability
Adaptability
Goal orientation
Interpersonal skills

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Digital banking
Mobile banking applications
Sales
Customer experience
Transaction services
Relationship management
Personal banking
Business banking
Referrals
Problem solving
Technology
Retail banking

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