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Added 8 mins ago
T
Personal Banking Associate Trainee
TD
Woodbridge, ON
- Full-time
Added 8 mins ago
T
Customer Experience Associate - Lasalle (Full-time, 37.5/week)
TD
Montreal, QC
- Full-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 8 mins ago
T
Personal Banking Associate Trainee
TD
Toronto, ON
- Full-time
Added 8 mins ago
C
Client Associate (IR licensed) Wood Gundy
CIBC
Winnipeg, MB
- Full-time
As a Client Associate, you will work closely with Investment Advisors at CIBC Wood Gundy to help manage their portfolios and develop new business. You will directly engage with…
Added 23 mins ago
B
Personal Banking Associate
BMO
Toronto, ON
- Full-time
Added 23 mins ago
B
Personal Banking Associate
BMO
Toronto, ON
- Full-time
Added 23 mins ago
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Personal Banking Associate
BMO
Toronto, ON
- Full-time
Added 23 mins ago
T
Assoc., Expérience client
TD
Montreal, QC
- Full-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 23 mins ago
AP
Senior Revenue & Project Specialist - Clinical Research
ActivMed Practices & Research, LLC.
Burlington, ON
- Full-time
Minimum Qualifications: Bachelor’s degree in accounting, finance, business, or related field preferred (Associate’s Degree required) AND 3+ years of accounting experience, OR and equivalent…
Added 23 mins ago
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Regulatory Reporting Associate
Dexian
Toronto, ON · Greater Toronto Area, Canada
- $20 to $21 CAD / hour
- Contract
Job title: Regulatory Reporting Operations Associate
Added 23 mins ago
TH
ASSOCIATE MERCHANT
The Home Depot Canada
Toronto, ON
- Full-time
…product line strategies, and reporting financial results. The Associate Merchant assists with making buying decisions for the assigned category and negotiates terms with suppliers to drive…
Added 23 mins ago
TH
NÉGOCIANT ASSOCIÉ
The Home Depot Canada
Toronto, ON
- Full-time
…product line strategies, and reporting financial results. The Associate Merchant assists with making buying decisions for the assigned category and negotiates terms with suppliers to drive…
Added 38 mins ago
HI
Branch Team Lead
HUB International
Sicamous, BC
- Full-time
Answer client and associate questions, handle service/call escalations, answer phone inquiries, complete special projects, train new hires, and assist in creating processes
Added 53 mins ago
Customer Experience Associate - Kildonana Place, Winnipeg, MB (30 hours per week)
Scotiabank
Winnipeg, MB
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 53 mins ago
Senior Customer Experience Associate - Queenston & Nash (26.25 hours/week)
Scotiabank
Hamilton, ON
Added 53 mins ago
Senior Customer Experience Associate - Somerset & Bronson, Ottawa, ON (37.5 hours/week)
Scotiabank
Ottawa, ON
Added 53 mins ago
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Accounts Payable Associate ( Contract)
Hakim Optical
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are seeking an Accounts Payable Associate to join our established accounting team. This existing position plays an important role in supporting the day-to-day accounts payable function…
Added 1 hour ago
T
Export Co-ordinator
Teknion
Toronto, ON
- Full-time
Working effectively with internal departments (Finance, Purchasing, Packaging, Shipping, Courier Office, Consolidation Centres, International Sales, Marketing) and external stakeholders…
Added 1 hour ago
SF
Acquisition Marketing Manager
SickKids Foundation
Toronto, ON
- Full-time
Collaborate with Associate Director, Acquisition Marketing to develop innovative strategies for face-to-face monthly donor acquisition across the following channels: door-to-door,…
Added 1 hour ago
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Forensic & Dispute Services  Senior Associate (Bilingual FR/EN)
PwC
Montreal, QC · Quebec, QC
- Full-time
As a Forensic & Dispute Senior Associate (Bilingual FR/EN), you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and…
Added 1 hour ago
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Corporate Finance Senior Associate (Bilingual FR/EN)
PwC
Quebec, QC
- Full-time
As a Corporate Finance Senior Associate (Bilingual FR/EN) , you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high-quality client service and…
Added 1 hour ago
Payroll & Benefits Coordinator
Nicola Wealth
Vancouver, BC
…systems. Working closely with Payroll, People & Culture and Finance partners, the Coordinator helps deliver a reliable employee experience while supporting compliance, data integrity and…
Added 1 hour ago
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Customer Experience Associate
TD
AB
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 1 hour ago
SD
Store Administrator, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Lethbridge, AB
- Part-time
Identify any discrepancies between invoice cost and purchase order amounts and action the discrepancies above the prescribed threshold with Associate, FSM and/or vendor.
Added 1 hour ago
SD
Store Administrator, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Lethbridge, AB
- Part-time
Identify any discrepancies between invoice cost and purchase order amounts and action the discrepancies above the prescribed threshold with Associate, FSM and/or vendor.

CIBC

Client Engagement Associate [Hourly]

Hanover, ON, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Hanover

Employment Type

Regular

Weekly Hours

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

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More about this job

Responsibilities

You will serve as the first point of contact for clients, assisting with transactions, answering inquiries, and guiding them through digital banking options. Additionally, you will identify opportunities for specialist referrals and promote banking products to help clients achieve their financial goals.

Requirements

You must be legally eligible to work in the specified location and possess a strong commitment to client service and relationship building. The role requires flexibility to work at multiple banking centers and availability for evening and weekend shifts.

Skills

Client engagement
Problem solving
Financial services
Transaction processing
Sales
Digital banking
Relationship management
Communication
Customer experience
Technology proficiency
Active listening
Accountability
Adaptability
Goal orientation
Interpersonal skills

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial Services
Client Engagement
Customer Service
Sales
Digital Banking
Mobile Banking
Transaction Services
Relationship Management
Problem Solving
Retail Banking
Personal Banking
Business Banking
Financial Goals
Referrals
On-site
Inclusive Environment

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