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Added 11 mins ago
Membership Services Representative
YMCA of Northeastern Ontario
North Bay, ON
Under the leadership of the Supervisor of Experience, the Membership Services Representative is responsible for all membership data entry, financial payments, and course registration. In…
Added 11 mins ago
Retail - Sales Representative
Wirelessdna
Toronto, ON
Has demonstrated past customer service experience
Added 11 mins ago
AI
Territory Sales Manager
AFC Industries
Saint-Magloire, QC · L'Islet, Quebec
- Full-time
…Inventory (VMI) program while also developing new and existing customer relationships throughout the assigned territory. This hybrid role combines inventory management, customer service,…
Added 11 mins ago
GC
Customer Service Representative - 6-8 month contract
GameStop Canada
Brampton, ON
- $40,000 to $48,000 CAD / year
- Contract
If you’ve ever had to contact a customer service centre, you know that the person on the other end of the email, chat, or phone can make a big difference in whether your experience turns…
Added 26 mins ago
AP
Representative, Homeowner Care (Maintenance & Repairs) (Vanciuver, BC)
Anthem Properties
BC · Anthem Site, British Columbia
- Full-time
We are looking for a hands-on Homeowner Care Representative who excels at diagnosing deficiencies, completing repairs, and delivering exceptional finished products. This role is ideal for…
Added 26 mins ago
C
Universal Banker
CIBC
Toronto, ON
- Full-time
…meaningful difference in our clients' lives. As a Financial Services Representative Universal Banker, you’ll proactively engage with clients and leverage CIBC’s best-in-class mobile and…
Added 26 mins ago
MB
Territory Sales Representative - Southwestern Ontario
Muskoka Brewery
Bracebridge, ON · Toronto, ON
- Full-time
Build collaborative partnerships by delivering more value than the competition through superior customer service, responsiveness, promotional support, and true understanding of each…
Added 26 mins ago
CT
Senior Applied AI Scientist, Advanced Analytics & Modelling - Customer Intelligence
Canadian Tire Corporation
Toronto, ON
- Full-time
Experience evaluating GenAI systems using automated measures, human review, representative test sets, and structured error analysis.
Added 26 mins ago
CT
Senior ML/AI Engineer, Advanced Analytics & Modelling - Customer Intelligence Platforms
Canadian Tire Corporation
Toronto, ON
- Full-time
Experience evaluating GenAI systems through representative test sets, automated and human review, quality measures, structured error analysis, and production monitoring.
Added 26 mins ago
HC
Client Access Representative - FT (#2026-496-CHS-329) EA
Hastings County
Belleville, ON
- Full-time
Hastings County has a current vacancy for Full-Time Client Access Representative in our Community and Human Services Department. Through commitment to established operating principles, this…
Added 26 mins ago
B
Client Service Associate, Private Wealth
BMO
Toronto, ON · FCP
- Full-time
…This integrated approach enables a more personalized client experience while giving team members exposure to a broad range of expertise, capabilities, and career paths. We foster a culture…
Added 26 mins ago
B
Client Service Assistant, Private Wealth
BMO
Toronto, ON · FCP
- Full-time
Works collaboratively within the market, BMO partners and the community to build relationships and deliver the desired customer experience.
Added 26 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $17.6 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 26 mins ago
LM
Underwriter, Property & Casualty
Liberty Mutual Canada
Calgary, AB
- Full-time
If you are unsure whether or not your experience matches every requirement below, we encourage you to apply anyway. We are looking for varied and diverse perspectives and experiences that…
Added 41 mins ago
Inside Sales Representative
Berlin Packaging Canada Corporation
Dorval, QC
We are seeking an Inside Sales Representative, who will develop sales through prospecting and servicing new and existing customers. Increase revenue by targeting and winning sales across a…
Added 41 mins ago
AE
AE - Merchandising Team Leader (Assistant Manager)
American Eagle Outfitters
Mississauga, ON
- Full-time
You're a merchandising innovator: You coach your team to deliver an outstanding guest experience by ensuring your store is always representative of AEO Brand Standards. You ensure your…
Added 41 mins ago
R
Bilingual (French/English) Customer Service Representative
RBC
Mississauga, ON
- Full-time
The Bilingual (French/English) Creditor Customer Service Representative will interact with clients over the phone, and provide them with insurance advice and solutions based on their…
Added 41 mins ago
R
Customer Service Representative - Creditor Insurance
RBC
Mississauga, ON
- Full-time
The Customer Service Representative - Creditor Insurance will interact with clients over the phone, and provide them with insurance advice and solutions based on their individual needs. You…
Added 41 mins ago
C
Claims Representative I, Auto
Co-operators
Laval, QC
- Full-time
You are driven to create an exceptional customer experience.
Added 41 mins ago
DR
Yard and Warehouse Manager - Burnaby
DMC Recruitment Group
Calgary, AB
- Full-time
This is an excellent opportunity for a proven leader with deep lumber and building materials experience who thrives in a unionized environment and enjoys developing teams, improving…
Added 56 mins ago
BDR - Canada - University Graduates (AH-P) (P)
HubSpot
Toronto, ON
🚀 Join HubSpot as an Outbound Business Development Representative (BDR). We are hiring for start dates after graduation!
Added 56 mins ago
Financial Service Representative
Money Mart
Brampton, ON
At Money Mart, we understand that not every customer fit with-in traditional banking or prime lending models. That’s why our teams look beyond the credit score to provide accessible,…
Added 56 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 56 mins ago
UI
Inside Sales Specialist
UAP Inc.
Dryden, ON
- Full-time
The Inside Sales Representative is the dedicate point of contact for a single large customer. This role delivers responsive, end-to-end support from initial inquiry through product…
Added 56 mins ago
GF
Sales and Service Representative (Fitness Trainer) - Toronto Yonge and Lawrence
GoodLife Fitness
Toronto, ON
- Part-time
…must have an interest in developing a professional sales & customer service career while gaining experience in coaching members on use of club…

CIBC

Client Engagement Associate [Hourly]

Toronto, ON, Canada
Vaughan, ON, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 12, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-St. Clair and Vaughan

Employment Type

Regular

Weekly Hours

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply About employer

More about this job

Responsibilities

You will serve as the first line of support in a banking center, assisting clients with transactions and day-to-day banking needs. Additionally, you will proactively connect clients with the appropriate team members and introduce them to mobile banking technology.

Requirements

Candidates must be goal-oriented, passionate about building relationships, and possess a strong sense of curiosity. You must be flexible to work banking center hours, including evenings and weekends, and be available to work at multiple locations.

Skills

Client issue resolution
Client service
Customer experience
Digital literacy
Empathy
Financial products
Interpersonal communication
Standards compliance
Transaction services
Problem solving
Relationship management
Accountability
Mobile banking applications

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Customer experience
Mobile banking
Relationship management
Problem solving
Transaction services
Account management
Personal banking
Business banking
Digital literacy
Inclusion
Professional development
Banking center

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