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Added 9 mins ago
C
Mobile Mortgage Advisor (Commission Only) - Regina and Rural Saskatchewan
CIBC
Regina, SK
- Full-time
…experience to help clients achieve their home ownership dreams. As a Mobile Mortgage Advisor, you’ll have the flexibility to meet with your clients where and when it’s convenient for them.…
Added 9 mins ago
BC
Brand Marketing Analyst | Betty CA
Betty CA
Toronto, ON
- $90,000 to $120,000 CAD / year
Betty is an innovative entertainment company pioneering at the intersection of real-money online casinos and casual mobile gaming.
Added 9 mins ago
Mobile Lab Patient Technician
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Sudbury, ON · Greater Sudbury, ON
Our Mobile Lab Patient Technicians play an important part in on-site patient care in locations including private homes, commercial facilities, and long-term care facilities. This is an…
Added 10 mins ago
CL
Outside Sales Representative
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Toronto, ON
- $50,000 to $60,000 CAD / year
- Full-time
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Added 24 mins ago
Senior Software Engineer – Android contract
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Added 24 mins ago
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Own the performance, security, functionality, and customer experience of digital platforms, including websites, mobile applications, digital screens, eCommerce channels, and third-party…
Added 25 mins ago
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Financial Planner Investment and Retirement Planning
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- Full-time
Digital Savviness, ability to effectively utilize mobile applications
Added 39 mins ago
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Manage the website and mobile user experience
Added 39 mins ago
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Added 39 mins ago
Production Worker
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…working alongside conveyor belts, industrial machinery, and mobile…
Added 54 mins ago
M(
Senior Platform Engineer, Quality Platform
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- $107,000 to $195,000 CAD / year
- Full-time
- Remote
MaintainX is a leading mobile-first work execution platform for industrial and frontline teams. More than 15,000 customers, including McDonalds, Michaels, Cintas, Redimix, and U.S. LBM, use…
Added 54 mins ago
RA
Staff Software Engineer, Platform
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- $137,300 to $181,890 CAD / year
- Full-time
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Identify architectural bottlenecks and simplify or modernize systems where doing so improves customer experience, developer effectiveness, or system performance.
Added 55 mins ago
RB
Group Advantage Relationship Manager Intern
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- Full-time
You are a mobile sales professional responsible for the retention and growth of assigned commercial and corporate clients (Sponsors) of RBC’s Group Advantage business. You love the…
Added 55 mins ago
C
Client Engagement Associate [Hourly]
CIBC
Toronto, ON · Vaughan, ON
- Part-time
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Added 1 hour ago
EG
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Added 1 hour ago
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This role executes promotional and content-driven campaigns across owned channels (including email, mobile, and web) and paid media channels. Working closely with cross-functional partners,…
Added 1 hour ago
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…graphics for integration across a variety of formats from print to…
Added 1 hour ago
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Marketing Manager
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- Full-time
Mobile Phone Allowance – Partial reimbursement of monthly mobile phone expenses.
Added 1 hour ago
CN
Digital Marketing & Content Coordinator
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Mobile Phone Allowance – Partial reimbursement of monthly mobile phone expenses.
Added 1 hour ago
CT
Lead QA Engineer
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- $95,000 to $130,000 CAD / year
- Full-time
As Lead QA Engineer, you will own the overall quality strategy for our hardware, firmware, mobile apps, cloud services and AI‑powered features. You'll combine hands-on testing (manual and…
Added 1 hour ago
MP
IT Director, Application Development & Support
Michael Page
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- $140,000 to $180,000 CAD / year
- Full-time
Own delivery of digital, mobile, enterprise, membership, travel, and roadside technology solutions.
Added 1 hour ago
TL
Housing First Housing Mentor
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…24-hour crisis line, youth resource centers, emergency shelters, mobile crisis teams, specialized foster care, healing homes, job readiness supports, and Skills4Life. With a strong…
Added 1 hour ago
SAP ABAP Developer - SAP Technical Services
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Added 1 hour ago
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Financial Planner Investment and Retirement Planning
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Blind River, ON · Elliot Lake, ON · Espanola, ON
- Full-time
Digital Savviness, ability to effectively utilize mobile applications
Added 1 hour ago
R
Group Advantage Relationship Manager Intern
RBC
Vancouver, BC
- Full-time
You are a mobile sales professional responsible for the retention and growth of assigned commercial and corporate clients (Sponsors) of RBC’s Group Advantage business. You love the…

CIBC

Client Engagement Associate [Hourly]

Toronto, ON, Canada
Vaughan, ON, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 12, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-St. Clair and Vaughan

Employment Type

Regular

Weekly Hours

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply About employer

More about this job

Responsibilities

You will serve as the first line of support in a banking center, assisting clients with transactions and day-to-day banking needs. Additionally, you will proactively connect clients with the appropriate team members and introduce them to mobile banking technology.

Requirements

Candidates must be goal-oriented, passionate about building relationships, and possess a strong sense of curiosity. You must be flexible to work banking center hours, including evenings and weekends, and be available to work at multiple locations.

Skills

Client issue resolution
Client service
Customer experience
Digital literacy
Empathy
Financial products
Interpersonal communication
Standards compliance
Transaction services
Problem solving
Relationship management
Accountability
Mobile banking applications

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Customer experience
Mobile banking
Relationship management
Problem solving
Transaction services
Account management
Personal banking
Business banking
Digital literacy
Inclusion
Professional development
Banking center

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