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Added 35 mins ago
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Senior Identity Security Engineer
CPKC
Calgary, AB
- Full-time
As a Senior Specialist, Enterprise Security, you will be at the forefront of the organization's identity security strategy, helping protect critical systems through advanced CyberArk…
Added 51 mins ago
C
Global Communications & Content Specialist
Corpay
Toronto, ON
- Full-time
…are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be…
Added 1 hour ago
DR
Business Services Specialist
Durham Region (The Regional Municipality of Durham)
Whitby, ON
- Full-time
…collaboratively across departments, the team supports Enterprise Customer Experience by aligning the digital customer experience (Digital CX) with customer needs, service processes and…
Added 3 hours ago
RB
Client Advisor
Royal Bank of Canada
Bonnyville, AB
- Part-time
…goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to…
Added 3 hours ago
SI
Senior Customer Growth Marketing Specialist, Staples Promotional Products
Staples Inc.
Vaughan, ON
- Full-time
Experience supporting website development, content management, or digital marketing initiatives.
Added 4 hours ago
NT
Manager Security Assurance
NZ Transport Agency Waka Kotahi
Hamilton, ON
- Full-time
Experience leading and developing specialist assurance teams
Added 4 hours ago
RB
Client Advisor
Royal Bank of Canada
Bonnyville, AB
- Part-time
…goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to…
Added 4 hours ago
Marketing Specialist, Events/Spécialiste du marketing, événements
Make-A-Wish Canada / Rêves d'enfants Canada
Montreal, QC
Do you want to be part of an organization that is child-focused, values employee experience and is an inspiring workplace? If so, Make-A-Wish Canada is for you!
Added 4 hours ago
Marketing Specialist, Events
Make-A-Wish Canada / Rêves d'enfants Canada
Montreal, QC
Do you want to be part of an organization that is child-focused, values employee experience and is an inspiring workplace? If so, Make-A-Wish Canada is for you!
Added 5 hours ago
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Digital Marketing Specialist / Spécialiste en marketing numérique
Jobgether
Canada
- Full-time
…all applications and next steps. Our partner is looking for a Digital Marketing Specialist / Spécialiste en marketing numérique based in…
Added 5 hours ago
S
Seasonal Retail Sales Consultant - Part time - Galeries de la Capitale Glassbox, QC
Swarovski
Quebec, QC
- Part-time
Stay up to date with brand products knowledge, using digital tools to enhance the customer experience
Added 5 hours ago
S
Seasonal Retail sales Consultant - Part time - Galeries de la Capitale Glassbox, QC
Swarovski
Quebec, QC
- Part-time
Stay up to date with brand products knowledge, using digital tools to enhance the customer experience
Added 5 hours ago
S
Seasonal Retail Sales Consultant - Part Time - Galeries De La Capitale Glassbox, QC
Swarovski
Quebec, QC
- Part-time
Stay up to date with brand products knowledge, using digital tools to enhance the customer experience
Added 5 hours ago
J
Digital Marketing Specialist / Spécialiste en marketing numérique
Jobgether
Canada
- Full-time
…all applications and next steps. Our partner is looking for a Digital Marketing Specialist / Spécialiste en marketing numérique based in…
Added 5 hours ago
LH
Physiotherapist
Lifemark Health Group
Windsor, ON
- $36.92 to $51.17 CAD / hour
- Internship
…providing therapy solutions for seniors. With over 30 years of experience, we are a preferred partner of more than 185 LTC homes, 55 retirement communities and 180+ seniors’…
Added 5 hours ago
C
Advertising Specialist
Cella
Mississauga, ON
- $65,000 to $75,000 CAD / year
- Full-time
We are seeking an Advertising Specialist to join our client's team and assist in the execution of dynamic digital media advertising campaigns. In this role, you will work closely with…
Added 5 hours ago
HM
Performance Specialist
Havas Media Network
Vancouver, BC · Greater Vancouver Metropolitan Area
- $55,000 to $60,000 CAD / year
- Full-time
Havas Media Network, has an immediate position available for a Performance Specialist in our Vancouver office.
Added 6 hours ago
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Performance Marketing Specialist
DIJGTAL
Vancouver, BC
- Full-time
Use your knowledge and hands-on experience within performance marketing platforms to create campaigns across Meta, Google, LinkedIn, TikTok, Stack Adapt etc.
Added 6 hours ago
T
Business Banking Specialist
TD
Montreal, QC
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 6 hours ago
C
Client Engagement Associate [Hourly]
CIBC
Fort Macleod, AB
- Part-time
…questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In…
Added 6 hours ago
E
HR Specialist
Evolution
Burnaby, BC
- $60,000 to $70,000 CAD / year
- Full-time
The HR Specialist provides hands-on support across the employee lifecycle for Evolution Canada, with primary ownership of benefits administration, HR/payroll system updates, internal…
Added 6 hours ago
LH
Physiotherapist
Lifemark Health Group
Windsor, ON
- $36.92 to $51.17 CAD / hour
- Internship
…providing therapy solutions for seniors. With over 30 years of experience, we are a preferred partner of more than 185 LTC homes, 55 retirement communities and 180+ seniors’…
Added 7 hours ago
R
Client Advisor
RBC
Bonnyville, AB
- Part-time
…goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to…
Added 7 hours ago
R
Client Advisor
RBC
Bonnyville, AB
- Part-time
…goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to…
Added 7 hours ago
C
Client Engagement Associate [Hourly] - Contract
CIBC
Regina, SK
- Part-time
…questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In…

CIBC

Client Engagement Associate [Hourly]

Fort Macleod, AB, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success.

You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.

Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.

Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.

You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.

You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.

You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Fort Macleod

Employment Type

Regular

Weekly Hours

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

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More about this job

Responsibilities

You will act as the first line of support in a banking centre, assisting clients with transactions and guiding them through digital banking options. Additionally, you will identify opportunities for specialist referrals and promote banking products to help clients achieve their financial goals.

Requirements

You must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations. The role requires a client-focused mindset, digital literacy, and the ability to work on-site full-time.

Skills

Client engagement
Financial services
Transaction processing
Sales
Problem solving
Digital banking
Mobile banking applications
Relationship management
Customer experience
Communication
Adaptability
Goal orientation

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Personal banking
Business banking
Financial services
Client engagement
Digital banking
Mobile applications
Sales
Referrals
Customer experience
Transaction services
Problem solving
Relationship management
Banking centre
Financial goals

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