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Added 3 mins ago
Broker Training Specialist
Gore Mutual Insurance
Cambridge, ON
The Broker Training Specialist is responsible for delivering training programs for insurance brokers. This role ensures that brokers are equipped with the knowledge and skills necessary to…
Added 4 mins ago
CC
Industrial Automation Specialist
Club Coffee
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Industrial Automation Specialist will administer and maintain AVEVA SCADA and MES platforms, own all integration layers and serve as primary escalation point for automation related…
Added 4 mins ago
MP
Donor Relation & Fundraising Coordinator
Mission Possible
Vancouver, BC
- Part-time
…social enterprise located in Vancouver’s Downtown Eastside. We support individuals challenged by homelessness, poverty, addiction, mental illness, and other barriers to employment to…
Added 4 mins ago
PS
Product Specialist - Outboard Motor & Marine Rigging
People Store Staffing
Toronto, ON · North York, ON
- $85,000 to $95,000 CAD / year
- Full-time
The Product Specialist will serve as a key resource for outboard motor sales, product planning, marine rigging integration and technical product support.
Added 4 mins ago
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Creative Project Specialist
Bath Fitter
Saint-Eustache, QC
- Full-time
Do you thrive on bringing order to complex creative projects? As a Creative Project Specialist, you will play a pivotal role within Bath Fitter’s in-house creative studio, helping bring…
Added 18 mins ago
Quality Assurance Specialist
Manitoba Blue Cross
Winnipeg, MB
…work environment that promotes a healthy work-life balance and support to advance your career that…
Added 18 mins ago
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Bilingual Case Manager – Patient Support Programs
PSPSync
Canada
- Full-time
- Contract
PSPSync is a dynamic and innovative provider of Patient Support Program (PSP) solutions, dedicated to enhancing access, adherence, and outcomes for patients prescribed specialty…
Added 18 mins ago
R
Client Advisor
RBC
Prince Albert, SK
- Part-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 18 mins ago
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Manager, Mortgage Specialist
RBC
Sherbrooke, QC
- Full-time
Provide leadership, direction and ongoing coaching to the Mortgage Specialist team, building employee engagement through focused sales routines
Added 18 mins ago
O
Compliance Specialist - Calgary, AB or Langley, BC
Optiom
Calgary, AB
- Full-time
CAMS (Certified Anti-Money Laundering Specialist) designation or formal AML compliance officer experience.
Added 18 mins ago
Application Support Specialist, Information and Communications Technology
University of Saskatchewan
Saskatoon, SK
Primary Purpose: The Application Support Specialist provides operational and technical support for curriculum, learning management, assessment, and related technology systems within the…
Added 18 mins ago
NH
Communications Specialist
Niagara Health
St. Catharines, ON
- Temporary
…communications colleagues, leaders, staff, physicians and volunteers to support Niagara Health's communications goals and organizational…
Added 18 mins ago
WS
Commercial Sales Specialist and Business Development
Warfare Security Ltd
Vancouver, BC · Greater Vancouver Metropolitan Area
- Part-time
Role Description The Commercial Sales Specialist and Business Development role is a part-time hybrid position based in the Greater Vancouver Metropolitan Area, with a combination of on-site…
Added 18 mins ago
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Senior Sales Operations Specialist
Swim Recruiting
Vancouver, BC
- $70,000 to $85,000 CAD / year
- Full-time
This position provides critical ongoing daily support for our growing operations team. As the Senior Sales Specialist, you are the main point of contact between sales and all other internal…
Added 19 mins ago
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HR Consultant, International
Justworks
Toronto, ON
- $87,000 to $109,000 CAD / year
- Full-time
…trusted advisor for Justworks’ international customers. While the Support Specialist team handles tactical platform navigation and payroll inquiries, you focus on the complex moments -…
Added 33 mins ago
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Account Manager II, Commercial Mortgage Group
TD
Toronto, ON
- Full-time
Work closely with CMG Originators, NREG's, CBC's and SBB's to support CMG growth goals in obtaining new business through structuring CMHC and Conventional MUR deals and preparing…
Added 33 mins ago
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Commercial Relationship Coordinator
UnitedHealth Group
Richmond, BC
- Full-time
The Enterprise Imaging Commercial Relationship Specialist will directly support Sales and serve as a key liaison between Sales, Customers, Sales Operations, Contract Operations, AR and…
Added 33 mins ago
C
Client Engagement Associate [Hourly]
CIBC
St. Catharines, ON
- Part-time
…leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support -…
Added 33 mins ago
CT
Network Analyst
Calgary TELUS Convention Centre
Calgary, AB
- Full-time
…building systems, and cloud-based applications. The Network Specialist works closely with the IT & Cybersecurity team, vendors, and operational departments to deliver secure,…
Added 33 mins ago
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Mortgage Specialist
BMO
Montreal, QC
- Full-time
…with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their…
Added 34 mins ago
BL
Billing and Collections Specialist
BC Legal Management Association
BC · West Vancouver, BC
- Other
Clark Wilson LLP seeks a meticulous Billing and Collections Specialist to enhance our esteemed billing and collections department team. Reporting to the Manager of Finance, Billing and…
Added 48 mins ago
S
Onsite IT Support Specialist
SIMNET
ON · Whitby Southeast, Ontario
- Full-time
The Onsite IT Support Analyst plays a critical role in ensuring the smooth operation of computer systems so that end users can perform their work effectively. This is a 100% onsite position…
Added 48 mins ago
Senior Investment & Personal Banking Specialist Trainee (Canada)
Scotiabank
Granby, QC
As a Senior Investment & Personal Banking Specialist Trainee, you are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking…
Added 48 mins ago
PC
Sr Specialist – Retail Technology Platform
Parkland Corporation
Calgary, AB · Mississauga, ON
- Full-time
…technology solutions focused on Sunoco’s Caribbean business in support of various Brand, Operational, and Regulatory initiatives. The individual will be a subject matter expert and final…
Added 48 mins ago
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Healthy Workplace, Absence Partner Specialist
The Salvation Army in Canada
Canada
- Temporary
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…

CIBC

Client Engagement Associate [Hourly]

St. Catharines, ON, Canada

Part-time

Apply About employer

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Job details

Job type: Part-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success.

You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.

Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.

Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.

You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.

You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.

You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

The Pen-221 Glendale Ave. W.

Employment Type

Regular

Weekly Hours

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply About employer

More about this job

Responsibilities

You will act as the first line of support by assisting clients with transactions, answering questions, and guiding them through digital banking options. Additionally, you will identify opportunities for specialist referrals and promote basic banking products to help clients reach their financial goals.

Requirements

You must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations. The role requires a client-first mindset, strong communication skills, and the ability to adapt to new digital tools and technologies.

Skills

Client engagement
Problem solving
Financial services
Transaction processing
Sales
Digital banking
Relationship management
Communication
Technology proficiency
Customer service

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial Services
Client Engagement
Customer Experience
Digital Banking
Sales
Transaction Services
Relationship Management
Problem Solving
Mobile Banking
Personal Banking
Business Banking
Referrals
Financial Goals
Banking Centre

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