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Added 13 mins ago
Donation Pick Up Driver
Diabetes Canada / National Diabetes Trust
Brockton, ON · Hanover, ON
Hiring Process Disclosure: This posting is for an existing vacancy. All applications are reviewed by a member of our Human Resources team. We do not use AI in the recruitment process.
Added 13 mins ago
Donation Pick Up Driver
Diabetes Canada / National Diabetes Trust
London, ON
Hiring Process Disclosure: This posting is for an existing vacancy. All applications are reviewed by a member of our Human Resources team. We do not use AI in the recruitment process.
Added 13 mins ago
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Internal Audit Senior Manager
PwC
Toronto, ON
- Full-time
This position ensures continuity and upholds our standards of excellence following the departure of a valued team member.
Added 13 mins ago
Branch Manager
Talent Acquisition Team at Westland Insurance. Text reply only.
Brooks, AB
…office. Are you looking for growth in your career, building a team, developing and mentoring staff? If so, we want to hear from you. We are looking for a career-minded individual who is…
Added 13 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Aurora, ON
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 13 mins ago
Sales Advisor
Reliance Home Comfort
Ottawa, ON
By joining Reliance as a Sales Advisor, you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for…
Added 13 mins ago
Master Electrician
Reliance Home Comfort
Sudbury, ON · Greater Sudbury, ON
By joining Reliance as a Master Electrician, you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking…
Added 13 mins ago
Home Comfort Advisor
Reliance Home Comfort
Brampton, ON
By joining Reliance as a Home Comfort Advisor you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking…
Added 13 mins ago
Health Care Aide
Covenant Care + Covenant Living
Lethbridge, AB
Serve – we will strengthen our mission and live our values to meet the needs of those we serve through excellence in care, an engaged team, and wise use of our resources;
Added 13 mins ago
Quality Assurance Specialist
Manitoba Blue Cross
Winnipeg, MB
Work directly with Experience Division (Business Solutions, Case Management, Client Service, Marketing & Communications, and Member Services) Leaders in developing and reviewing…
Added 13 mins ago
Programmer, Analyst and Web Developer
Victoria University
Toronto, ON
…development and maintenance of an effective departmental web presence service and plays a key role in maximizing web-based applications and platforms to streamline existing processes,…
Added 13 mins ago
Program Assistant - Medical Withdrawal Service
CAMH
Toronto, ON
The Medical Withdrawal Service (MWS) is currently seeking a full-time, permanent Program Assistant. MWS is an inpatient unit that provides care to clients with severe and complex substance…
Added 13 mins ago
UO
Research Exercise Instructor & Research Assistant
University of British Columbia
Vancouver, BC · UBCV | Djavad Mowafaghian Centre for Brain Health (CBH)
- $28.29 to $33.66 CAD / hour
- Part-time
The FULL-TIME position will work directly and report to the Faculty member who is mounting the study. This will involve working with developed systems and procedures, following direction…
Added 14 mins ago
AC
Investment Advisor / Portfolio Manager
Acumen Capital Partners
Calgary, AB
- Full-time
These values guide each team member's efforts to ensure our services and advice result in
Added 14 mins ago
VC
Indigenous Care Coordinator (Bachelor's Degree in Behavioural Science)
Vancouver Coastal Health
Vancouver, BC
- Full-time
…Coordinator works as part of an interdisciplinary community team using a strengths-based model, comprehensive treatment plans and discharge planning services to support clients dually…
Added 14 mins ago
VC
Clinical Coordinator, Mental Health and Substance Use - Registered Nurse (RN) / Registered Psychiatric Nurse (RPN)
Vancouver Coastal Health
Vancouver, BC
- Full-time
Come work as a Clinical Coordinator, Mental Health & Substance Use at Vancouver Coastal Health (VCH) with the Downtown Eastside Youth Outreach Team! Apply now to join the team!
Added 14 mins ago
BI
Procurement Manager
BASS INSTALLATION
Mississauga, ON
- Contract
At Bass Installation, we transcend the traditional notion of an employer; we are a dynamic team driven by excellence and collective impact. Rooted in our mission to shape communities with…
Added 29 mins ago
T
Contact Center Representative II- Borrowing Cantonese & Mandarin
TD
Markham, ON
- Full-time
As a valued member of our Contact Centre Team, you will:
Added 29 mins ago
T
Manager, Personal Financial Services - Delson (Full-time, 37.5h/week)
TD
Delson, QC
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 29 mins ago
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Personal Banker Trainee
TD
Oshawa, ON
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 29 mins ago
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Personal Banking Associate - Centre Champlain, Montréal (Part-Time 18 hours /week)
TD
Montreal, QC
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 29 mins ago
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Montreal Centre In‑Person Recruitment Event (Novembre 18, 2026)
TD
Montreal, QC
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 29 mins ago
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Customer Experience Associate - Fredericton Prospect
TD
Fredericton, NB
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 29 mins ago
T
Financial Planner - Chicoutimi
TD
Saguenay, QC
- Full-time
Be an active, valued member of our positive, service-focused team culture.
Added 29 mins ago
T
Financial Planner - Gaspé
TD
Gaspé, QC
- Full-time
Be an active, valued member of our positive, service-focused team culture.

CIBC

Client Engagement Associate [Hourly]

St. Catharines, ON, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success.

You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.

Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.

Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.

You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.

You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.

You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

The Pen-221 Glendale Ave. W.

Employment Type

Regular

Weekly Hours

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply About employer

More about this job

Responsibilities

You will act as the first line of support by assisting clients with transactions, answering questions, and guiding them through digital banking options. Additionally, you will identify opportunities for specialist referrals and promote basic banking products to help clients reach their financial goals.

Requirements

You must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations. The role requires a client-first mindset, strong communication skills, and the ability to adapt to new digital tools and technologies.

Skills

Client engagement
Problem solving
Financial services
Transaction processing
Sales
Digital banking
Relationship management
Communication
Technology proficiency
Customer service

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial Services
Client Engagement
Customer Experience
Digital Banking
Sales
Transaction Services
Relationship Management
Problem Solving
Mobile Banking
Personal Banking
Business Banking
Referrals
Financial Goals
Banking Centre

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