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Added 2 mins ago
EA
Physician Engagement Specialist
Empathia AI
Canada
- Full-time
Comfortable presenting information, demonstrating technology, and helping others learn new software.
Added 17 mins ago
IF
Career Network Specialist
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
As a Career Network Specialist, you will play a key role within the Career Network’s service and sales support centre. You will help ensure that requests received by phone and email are…
Added 17 mins ago
S
DERMS and Flexibility Solutions Specialist
Survalent
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Survalent Technology is seeking a forward-thinking, technically driven, and customer-focused professional to join our Product team as a DERMS & Flexibility Solutions Specialist. This is an…
Added 17 mins ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
Plan and recommend information technology changes and or enhancements to the City’s software, applications, and databases to address specific problems or business requirements.
Added 47 mins ago
M
Director, Risk Management
Mastercard
Toronto, ON
- Full-time
Partner with Product, Technology, Finance, Treasury, Legal, Compliance and specialist Risk teams to ensure risks are appropriately owned and managed.
Added 47 mins ago
MN
Customer Operations Specialist
March Networks
Remote, Canada
- Full-time
- Remote
Reporting to the Manager, Customer Operations, the Customer Operations Specialist will assist with the achievement of corporate goals and objectives by acting in a support role for all…
Added 47 mins ago
SD
Information Management Specialist
Symbiotic Digital
ON · Downtown Toronto (Central Bay Street), Ontario
- Contract
We are seeking an experienced Information Management
Added 47 mins ago
KM
Field Service Technician (Prince George)
Konica Minolta Business Solutions (Canada) Ltd.
Prince George, BC
- Full-time
…expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print…
Added 47 mins ago
PC
Junior Compliance Manager ( Calgary, AB)
Phantom Compliance
Crowsnest Pass, AB
- Full-time
Strong attention to detail with the ability to spot errors, inconsistencies, and missing information in documents.
Added 47 mins ago
I
Global Account Manager
IMDEX
Canada
- Full-time
Experience working for a mining company, METS provider, industrial technology business or specialist consultancy.
Added 47 mins ago
MC
Digital Strategist
McCANN Canada
Toronto, ON
- Full-time
…channels. Social media and paid media are supported by dedicated specialist teams and are not a focus of this…
Added 47 mins ago
MN
Customer Operations Specialist
March Networks
Ottawa, ON
- Full-time
Reporting to the Manager, Customer Operations, the Customer Operations Specialist will assist with the achievement of corporate goals and objectives by acting in a support role for all…
Added 1 hour ago
BC
Manager, Project & Portfolio Management
BC College of Nurses and Midwives
Vancouver, BC
- Full-time
…of projects is supported by disciplined planning, reliable information, effective delivery oversight and consistent project management practices. At BCCNM, enterprise refers to work,…
Added 1 hour ago
SI
SAP iXp Intern – Communications and Events Specialist
SAP IT Business Systeme
Montreal, QC
- $21 to $38 CAD / hour
- Full-time
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by…
Added 1 hour ago
Quality Control Specialist
Ippolito
Burlington, ON
Ippolito Fruit and Produce Ltd. is looking for a detail-oriented and organized Quality Control Specialist team member to join our Inventory Control department. This role supports daily…
Added 1 hour ago
P&
Enterprise Learning Systems Specialist
Parrish & Heimbecker, Limited
Winnipeg, MB
- Full-time
…forward-thinking, and dedicated individual as a Enterprise Learning Systems Specialist based in Winnipeg,…
Added 1 hour ago
GW
Enterprise Applications Specialist
Gowling WLG
Ottawa, ON
- $80,000 to $90,000 CAD / year
- Full-time
The Enterprise Applications Specialist is a senior technical resource responsible for the reliability, security, integration, and continuous improvement of the Firm’s enterprise application…
Added 1 hour ago
GW
Enterprise Applications Specialist
Gowling WLG
Toronto, ON
- $80,000 to $90,000 CAD / year
- Full-time
The Enterprise Applications Specialist is a senior technical resource responsible for the reliability, security, integration, and continuous improvement of the Firm’s enterprise application…
Added 1 hour ago
GW
Enterprise Applications Specialist
Gowling WLG
Waterloo, ON
- $80,000 to $90,000 CAD / year
- Full-time
The Enterprise Applications Specialist is a senior technical resource responsible for the reliability, security, integration, and continuous improvement of the Firm’s enterprise application…
Added 1 hour ago
MI
Privacy Impact Assessment ( healthcare) 7+years of experience
Maarut Inc
Toronto, ON
- Contract
Knowledge of technology architecture and infrastructure, digital health solutions and services, enterprise and corporate IT including information and cyber security preferred
Added 1 hour ago
GT
Firewall Security Specialist
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $90 to $95 CAD / hour
- Contract
The IT Security Delivery Specialist is responsible for provisioning security rules in support of business objectives while following the client's standards across on-premises and cloud…
Added 1 hour ago
GW
Enterprise Applications Specialist
Gowling WLG
Hamilton, ON
- $80,000 to $90,000 CAD / year
- Full-time
The Enterprise Applications Specialist is a senior technical resource responsible for the reliability, security, integration, and continuous improvement of the Firm’s enterprise application…
Added 1 hour ago
P
System Configuration Specialist / Spécialiste en configuration de systèmes (CS002)
Potenco
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
College diploma (DEC) in Computer Science, Computer Programming, Information Technology, or a related field.
Added 1 hour ago
Q
Customer Experience Specialist - French Bilingual
Quince
Vancouver, BC
- $26 CAD / hour
- Full-time
…efficient operational processes and build and deploy proprietary technology, AI, and analytics to help us scale…
Added 2 hours ago
CL
Technical Specialist - Inside Sales
Contrôles Laurentide / Laurentide Controls
Kirkland, QC
- Full-time
Address technical inquiries, challenges, or concerns raised by customers, providing comprehensive and accurate information to facilitate decision-making.

CIBC

Client Engagement Associate [Hourly] - Contract

New Hamburg, ON, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Expected End Date

2028-05-19

Job Location

New Hamburg

Employment Type

Temporary (Fixed Term)

Weekly Hours

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply About employer

More about this job

Responsibilities

You will act as the first line of support in a banking centre, assisting clients with transactions and guiding them through digital banking options. Additionally, you will identify opportunities for specialist referrals and promote basic banking products to help clients reach their financial goals.

Requirements

You must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations as needed. The role requires a strong focus on client experience, problem-solving abilities, and the capacity to learn and leverage new banking technologies.

Skills

Client engagement
Financial services
Transaction processing
Sales
Problem solving
Digital banking
Relationship management
Communication
Customer experience
Technology proficiency
Accountability
Interpersonal skills
Adaptability
Active listening

Benefits

Competitive compensation
Banking benefit
Wellbeing support
Employee and family assistance programs
MomentMakers recognition program

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Customer service
Sales
Digital banking
Mobile banking
Transaction services
Relationship management
Problem solving
Personal banking
Business banking
Referrals
Banking centre
Financial goals

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