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Added 8 mins ago
Functional Lead IT, SAP Payroll and Time
City of Mississauga
Mississauga, ON
Exceptional verbal and written communication and interpersonal skills with an emphasis on customer service and ability to work with a diverse group of stakeholders and senior level…
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W
Maintenance Manager (Manufacturing)
Wonderbrands
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- Other
…bakery priorities. Track and eliminate causes of downtime. Lead smaller scope process improvements to achieve specific measurable…
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Lobby Experience Team Keyholder
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- Part-time
Minimum 2 years’ experience in a customer service or retail role with experience in meeting and exceeding customer needs and expectations
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SW
Lobby Experience Team Keyholder
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- Full-time
Minimum 2 years’ experience in a customer service or retail role with experience in meeting and exceeding customer needs and expectations
Added 8 mins ago
BW
Food and Beverage Supervisor - The Woods Restaurant (Winter 26/27)
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- Full-time
Possess a strong ability to stay focused and organized and lead a group of 20-30 staff in a fast-paced environment, while maintaining a high level of hospitality and service standards.
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CC
Assistant Manager, Banquets & Catering
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- Full-time
…memorable experiences. From curated retail offerings to warm guest service and thoughtful dining, our team brings the spirit of Assiniboine Park to life in every…
Added 8 mins ago
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Manager, Launch and Growth Operations
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- Full-time
- Remote
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Added 8 mins ago
Social Media Specialist
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Salt of the Earth: We lead with humility, honesty, and heart - always.
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Delivery Driver
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- $23 to $24 CAD / hour
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Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for…
Added 8 mins ago
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Desktop Consulting and Field Services Supervisor
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Ottawa, ON
- Full-time
As the Desktop Consulting and Field Services Supervisor, you lead and coordinate IT support services for clients across the Parliament Precinct Network, overseeing, prioritizing and…
Added 8 mins ago
GD
GARAGE - Team Leader FT - CF Champlain Mall
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Reporting to the Store Manager, your main focus as a Team Lead is contributing to your store success by promoting a positive shopping experience for each customer, which will build and…
Added 8 mins ago
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Assistant Manager
Foot Locker
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- Full-time
Lead by example on the sales floor with an “Always on, Never no” mindset; bringing energy, confidence, and solutions to every customer interaction.
Added 8 mins ago
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Lead, Coordinated Access
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Hamilton, ON · London, ON · Sarnia, ON · Stratford, ON · Waterloo, ON · Windsor, ON
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Lead delivery: Manage complex projects, budgets, milestones and risks; drive implementation, change management and quality improvement.
Added 23 mins ago
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Principal - Architecture
LTM
ON · Ontario, Canada
- $140,000 to $190,000 USD / year
- Full-time
Lead technical discussions solution workshops architecture reviews and design walkthroughs with customer stakeholders
Added 23 mins ago
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Scrum Master
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Contact Center, customer service, or customer-facing digital delivery experience.
Added 23 mins ago
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Sales Representative – Glass Hardware Products
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- Full-time
Ideal Glass Hardware Inc. is looking for a motivated and customer-focused Sales Representative to join our team in Markham.This is a hands-on role combining sales, customer service, order…
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Manager/Senior Manager, Marketing & Leasing
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Through a hands-on approach to property management, operational excellence and a commitment to customer service, Q Residential strives to create welcoming residential communities where…
Added 23 mins ago
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Senior Supplier Quality Engineer
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- $95,000 to $120,000 CAD / year
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Added 23 mins ago
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Full-time Baker
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…product, the development of our people, and our warm and friendly customer…
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Project Engineer
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- $130,000 to $140,000 CAD / year
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…across US and Canada, the largest heavy equipment parts and service network in North America, and one of the most extensive factory-authorized technician training programs in North…
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Drain Technician
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Added 23 mins ago
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PT Sales Associate - Seasonal
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You are passionate about delivering a transformational client experience, building our brand one customer at a time and driving business through sales. You demonstrate a strong commitment…
Added 23 mins ago
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Bus Operations Support Lead I
TD
Toronto, ON
- Full-time
May act as a team lead, coordinating the work of others and providing coaching to maintain service, process and product standards
Added 23 mins ago
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Relationship Manager
TD
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- Full-time
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Added 23 mins ago
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Senior Group Risk Analyst, ILED (5026)
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CIBC

Client Engagement Associate - Part-time (20 hours/week)

Windsor, ON, Canada
Tecumseh & Lauzon Banking Cent, Canada

Part-time

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Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 16, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll use your expertise in financial services products and customer service to help clients as they manage their day-to-day banking needs. As a Senior Client Engagement Associate, you'll lead by example in delivering exceptional client experiences while mentoring and supporting the Client Engagement Associate team. Whether it’s taking the lead to answer questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You will also provide guidance on complex transactions or client issues, combining strong client service with operational leadership to strengthen relationships, develop the team, and help make our clients' ambitions a reality.

You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you’ll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to find better solutions.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Team support - Support Client Engagement Associates as a trusted resource, provide visible assistance during peak periods, mentor new team members through job shadowing and feedback, and help resolve complex client issues in collaboration with the banking centre leadership team.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You’re passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Tecumseh & Lauzon Banking Cent

Employment Type

Regular

Weekly Hours

Skills

Customer Service, Digital Literacy, Financial Processing, Online Banking, Organizational Efficiency, Teamwork

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More about this job

Responsibilities

You will assist clients with day-to-day banking needs, manage transactions, and proactively connect them with appropriate team members. Additionally, you will provide operational leadership by mentoring team members and resolving complex client issues.

Requirements

Candidates should have expertise in financial services products and a strong commitment to delivering exceptional client experiences. You must be flexible to work at multiple banking centres and available for shifts including evenings and weekends.

Skills

Customer service
Financial services
Operational leadership
Mentoring
Problem solving
Digital literacy
Mobile banking applications
Transaction processing
Relationship management
Teamwork
Communication
Goal orientation

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial Services
Customer Experience
Client Engagement
Operational Leadership
Mentoring
Mobile Banking
Transaction Processing
Relationship Management
Personal Banking
Business Banking
Team Support
Problem Solving
Digital Literacy
Financial Goals

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