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Added 3 mins ago
E
Director, Public & Government Affairs - Technology clients
Edelman
Ottawa, ON · Toronto, ON
- $90,000 to $125,000 CAD / year
- Full-time
The Director, Public Affairs serves as a senior advisor to clients, leading the development and execution of public affairs, government relations, stakeholder engagement, and communications…
Added 3 mins ago
Staff Consultant - Risk, Process & Controls
EY
Montreal, QC
You will have the opportunity to contribute to internal controls engagements, business process risk assessments, internal audit activities and diagnostics designed to assess the…
Added 3 mins ago
Proposal Specialist
EBC Inc.
Mississauga, ON
winning proposal submissions. You will work closely with the Senior Proposal Specialist.
Added 3 mins ago
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Project Engineer/Analyst
Kinectrics
Tiverton, NS
- Full-time
Diversity: The company is dedicated to promoting diversity in its workforce, up to and including the senior management level. Our diversity committee ensures we stay up to date on leading…
Added 3 mins ago
MI
Senior Associate Director, Fund Accounting
MUFG Investor Services
Halifax, NS
- Full-time
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Added 3 mins ago
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Senior Product Manager, Okta Customer Identity
Okta
Toronto, ON
- $146,000 to $200,000 CAD / year
- Full-time
We're hiring a Senior Product Manager to grow OCI's footprint inside our existing enterprise base and to incubate the next generation of platform capabilities. This is a builder's role.…
Added 3 mins ago
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Senior Director, Strategic Initiatives & Execution (Office of the CEO)
Visual Defence
Richmond Hill, ON
- Full-time
Visual Defence is seeking an accomplished, hands on senior business leader to work directly with the CEO in driving strategic priorities, improving organizational performance, and…
Added 3 mins ago
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Communications Manager (Digital & Enterprise CMS)
Cella
Calgary, AB · Greater Calgary Metropolitan Area
- $65 to $70 CAD / hour
- Contract
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Added 18 mins ago
LC
Director, Product Management (Payments)
Lightspeed Commerce, Inc.
Remote, Canada
- $220,000 to $250,000 CAD / year
- Full-time
- Remote
Lightspeed is seeking a Director of Product Management to own the Payments line of business within Financial Services. You will lead Group PMs and Senior PMs across North America and EMEA,…
Added 18 mins ago
HO
Senior Manager, Community and Access
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- Full-time
…navigation. Leading a team of managers and supervisors, the Senior Manager will use project management, strategic thinking and data-based decision-making to manage change and improve…
Added 18 mins ago
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Sr. Environmental Professional (Contaminated Sites)
AECOM
Winnipeg, MB
- $90,000 to $125,000 CAD / year
- Full-time
The Environmental Professional (Contaminated Sites) is a senior level professional responsible for assessing, managing, and remediating contaminated soil, groundwater, and sediment sites.…
Added 33 mins ago
TR
Staff Software Engineer - II (KeyCite)
Thomson Reuters
Toronto, ON · Canada, Toronto, Ontario
- Full-time
As a Staff Software Engineer II at KeyCite, you will lead complex, business-critical engineering initiatives from architecture through production. You will modernise established platforms…
Added 33 mins ago
Senior Actuarial Analyst
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Toronto, ON
At Lyft, actuaries are more than risk modelers, they are trusted business advisors, with a key voice in our most important decisions. We partner with many groups across the organization to…
Added 33 mins ago
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Senior Automation Test Lead
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Mississauga, ON
- Full-time
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the…
Added 33 mins ago
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Senior Manager, Forward deployed Decision Scientist
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- Full-time
…collaborative Decision Science group supporting a rare disease business, where advanced analytics and responsible AI are used to address complex commercial challenges and underserved…
Added 48 mins ago
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Senior Software Engineer, Asset Management Digital Solutions (AMDS)
KPMG
ON · Toronto, Ontario
- Full-time
…challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where…
Added 48 mins ago
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Financial Analyst, FP&A
Powerex Corp.
Vancouver, BC
- Full-time
…Analytics, working closely with Finance colleagues, traders, and business leaders to explain what is driving results. You will help improve and automate the reports that leadership relies…
Added 48 mins ago
US
Executive Producer
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- Full-time
Use your new and existing client relationships to generate new business.
Added 48 mins ago
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Product Owner Manager
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Vancouver, BC
- Full-time
Measure capability health and business impact
Added 1 hour ago
TC
Human Resources Director
Trenton Cold Storage
Trenton, ON
- Full-time
Advise senior leadership on HR matters, workforce trends and people-related risks, providing practical recommendations aligned with business priorities.
Added 1 hour ago
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People and Culture Manager
Mainline Living
Kelowna, BC
- $100,000 to $120,000 CAD / year
- Full-time
Reporting directly to the Vice President of People & Business Services, you will oversee the People & Culture function across both Mainline Living and Traine Construction & Development,…
Added 1 hour ago
NB
Chief Technical Support Analyst End-User IT
National Bank of Canada
Toronto, ON
- Full-time
Act as the senior on-site IT point of contact for on-site and remote users, providing advanced end-to-end technical support to quickly resolve simple and complex IT issues, including…
Added 1 hour ago
NB
CRM and Email Integrator
National Bank of Canada
Montreal, QC
- Full-time
…of a large team of more than 45 colleagues and report to the Senior Director of Campaigning. Our team stands out for its human and authentic management approach, promoting the fulfillment…
Added 1 hour ago
NB
Senior Financial Planning Advisor
National Bank of Canada
Montreal, QC
- Full-time
a Senior Financial Planner within the Financial Planning Team at National
Added 1 hour ago
NB
Senior Data Scientist
National Bank of Canada
Montreal, QC
- Full-time
…team of 12 advanced analytics specialists and report to the Senior Manager – risk models and strategies. The team is responsible for modelling activities and risk strategies for credit…

CIBC

Client Engagement Associate - Part-time (20 hours/week)

Windsor, ON, Canada
Tecumseh & Lauzon Banking Cent, Canada

Part-time

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Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 16, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll use your expertise in financial services products and customer service to help clients as they manage their day-to-day banking needs. As a Senior Client Engagement Associate, you'll lead by example in delivering exceptional client experiences while mentoring and supporting the Client Engagement Associate team. Whether it’s taking the lead to answer questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You will also provide guidance on complex transactions or client issues, combining strong client service with operational leadership to strengthen relationships, develop the team, and help make our clients' ambitions a reality.

You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you’ll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to find better solutions.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Team support - Support Client Engagement Associates as a trusted resource, provide visible assistance during peak periods, mentor new team members through job shadowing and feedback, and help resolve complex client issues in collaboration with the banking centre leadership team.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You’re passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Tecumseh & Lauzon Banking Cent

Employment Type

Regular

Weekly Hours

Skills

Customer Service, Digital Literacy, Financial Processing, Online Banking, Organizational Efficiency, Teamwork

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More about this job

Responsibilities

You will assist clients with day-to-day banking needs, manage transactions, and proactively connect them with appropriate team members. Additionally, you will provide operational leadership by mentoring team members and resolving complex client issues.

Requirements

Candidates should have expertise in financial services products and a strong commitment to delivering exceptional client experiences. You must be flexible to work at multiple banking centres and available for shifts including evenings and weekends.

Skills

Customer service
Financial services
Operational leadership
Mentoring
Problem solving
Digital literacy
Mobile banking applications
Transaction processing
Relationship management
Teamwork
Communication
Goal orientation

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial Services
Customer Experience
Client Engagement
Operational Leadership
Mentoring
Mobile Banking
Transaction Processing
Relationship Management
Personal Banking
Business Banking
Team Support
Problem Solving
Digital Literacy
Financial Goals

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