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Added 6 mins ago
Senior Investment & Personal Banking Specialist Trainee
Scotiabank
Montreal, QC
As a Senior Investment & Personal Banking Specialist Trainee, you are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking…
Added 21 mins ago
JH
Spécialiste bilingue des communications (junior)/ Communications Specialist Bilingual
JRoss Hospitality Recruiters
Montreal, QC
- Full-time
Our client is a faith-based organization in the heart of Montreal offering community services covering a broad range of needs. We are seeking a proactive, resourceful, and growth-minded…
Added 21 mins ago
CF
Senior Security Specialist
CI Financial
Toronto, ON
- Full-time
The Security Analyst II (Senior Security Specialist) is a senior hands-on security professional responsible for identifying, assessing, and remediating enterprise security risk. The role…
Added 21 mins ago
MC
Spécialiste Merchandising en ligne / E-Merchandiser (Remplacement de congé de maternité - Maternity Leave Replacement)
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Pointe-Claire, QC
- Full-time
…les initiatives d'optimisation afin d'améliorer le parcours client, le taux de conversion et la performance commerciale du…
Added 21 mins ago
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Senior Business Architect
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- Contract
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Added 21 mins ago
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banking advisor
National Bank of Canada
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- Full-time
Refer your clients to your specialist colleagues for their specific needs.
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Senior Analyst - Transaction Reporting
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- Full-time
…team at National Bank means acting as a transaction reporting specialist. In this role, you help ensure regulatory compliance, data integrity, and operational excellence across capital…
Added 36 mins ago
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- Full-time
…of tax planning and compliance matters. Through meaningful client interactions, challenging research assignments, and opportunities to contribute to innovative tax planning strategies, you…
Added 36 mins ago
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Sales Support Specialist
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- Full-time
The Sales Support Specialist provides operational and administrative support to the Commercial and Small Business Divisions, ensuring a premium level of service to assigned business…
Added 51 mins ago
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Creative Retail Sourcing Specialist (Buyer)
Sheridan College
Oakville, ON
- Full-time
Reporting to the Operations Manager, Campus Services, the Creative Retail Sourcing Specialist is responsible for executing sourcing strategies to reduce costs and analyzing vendor spend.…
Added 51 mins ago
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BANKING ADVISOR
National Bank of Canada
Terrebonne, QC
- Full-time
Refer your clients to your specialist colleagues for their specific needs.
Added 51 mins ago
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Banking Advisor
National Bank of Canada
Aurora, ON
- Part-time
Refer your clients to your specialist colleagues for their specific needs.
Added 51 mins ago
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Account Development Specialist
UAP Inc.
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- $56,100 to $70,100 CAD / year
- Full-time
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Added 51 mins ago
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Procurement Specialist
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Toronto, ON · Greater Toronto Area, Canada
- $90,000 to $125,000 CAD / year
- Full-time
The Procurement Specialist is responsible for providing support to the Procurement team for all phases of vendor recruitment for the Ontario Line Elevated Guideway and Stations project. You…
Added 51 mins ago
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- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 51 mins ago
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As a member of Private Wealth Management, the Wealth Planning Specialist is responsible for partnering with TD advisors to deliver high value customized guidance on retirement, tax, estate…
Added 51 mins ago
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Business Intelligence Specialist
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Ottawa, ON · Toronto, ON
- Full-time
Ready to be TD's top business intelligence specialist and to champion a significant and diverse set of business activities including the design, development and implementation of all things…
Added 51 mins ago
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The AV Specialist is responsible for the implementation of audio, visual and lighting production for Rec Room programming and hosted events. This is a technical position, allowing the…
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Burlington, ON · Hamilton, ON · Mississauga, ON · Oakville, ON · Toronto, ON
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…2021, our teams are passionate about providing an exceptional client experience through their hearing journey, going above and beyond to provide relevant and meaningful…
Added 51 mins ago
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Technical Services - Security Systems Specialists
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…support of enterprise‑level security systems across external client…
Added 1 hour ago
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Added 1 hour ago
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Client Account Specialist
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- $50,000 to $70,000 CAD / year
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Added 1 hour ago
Estate Specialist
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ON · Mississauga, ON
…lending and investment processes and procedures. As a sr. estates specialist, you are expected to support complex estates requiring a more personalized handling and client care to meet the…
Added 1 hour ago
Specialist, Project Controls
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Added 1 hour ago
Application Specialist
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We are offering this exciting Specialist Application opportunity to a highly motivated, creative, and disciplined person that possesses an exceptional positive attitude. This role will…

CIBC

Client Engagement Associate - Part-time (20hours/week)

Dartmouth, NS, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 2, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Dartmouth-89 Countryview, 5D

Employment Type

Regular

Weekly Hours

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply About employer

More about this job

Responsibilities

Support clients with everyday banking needs by answering questions, assisting with transactions, selling basic banking products, and introducing digital banking options. Identify client needs, resolve issues, and connect clients with appropriate specialists while contributing to banking centre success.

Requirements

The role calls for a client-focused, goal-oriented person with strong interpersonal and problem-solving abilities, empathy, curiosity, and digital aptitude. Candidates must be flexible to work evenings and weekends and at multiple nearby banking centres; the position is on-site.

Skills

Client Issue Resolution
Client Service
Customer Experience
Digital Literacy
Empathy
Financial Products
Interpersonal Communication
Standards Compliance
Transaction Services
Problem Solving
Client Engagement
Sales
Relationship Building
Active Listening
Mobile Banking

Benefits

Competitive Salary
Incentive Pay
Banking Benefits
Benefits Program
Defined Benefit Pension Plan
Employee Share Purchase Plan
Vacation
Wellbeing Support
Employee Recognition Program
Paid Personal Development Day

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Business Banking
Banking Centre
Financial Services
Everyday Banking
Account Management
Banking Products
Product Sales
Specialist Referrals
Client Relationships
Client Experience
Problem Solving
Mobile Banking Applications
Digital Banking
Transactions
Client Issue Resolution
Standards Compliance
Evening Availability
Weekend Availability

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