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Personal Banker
BMO
Waterloo, ON
- Full-time
Offers clients advice and guidance on available digital and self-serve options with the goal of making banking easy, simple, and fast.
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Senior DevOps Developer
Boeing
Richmond, BC · Vancouver, BC · CAN - Richmond, Canada
- Full-time
At Boeing Digital Services, you’ll be a part of a team that creates innovative digital solutions and analytics that drive the future and evolution of Digital Services and enable our…
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AI Development Manager
Boeing
Richmond, BC · Vancouver, BC · CAN - Richmond, Canada
- Full-time
BGS Digital Services delivers software, data products and platform solutions that enable commercial aviation around the world. As the AI Development Manager, you will join a diverse,…
Added 10 mins ago
C&
Technician
Communications & Power Industries (CPI)
Georgetown, ON
- Full-time
…and Asia. With a heritage of technological excellence, our team serves customers in the communications, defense, medical, industrial, and scientific…
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AVP, GTO Strategy & Transformation
Manulife
Toronto, ON
- Full-time
…while maintaining expense discipline. This is an AI-native team - the team uses AI tools, agentic workflows, and LLM-connected platforms as its primary way of working, not as an occasional…
Added 10 mins ago
Project Manager
Zulu Alpha Kilo
Toronto, ON
We’re looking for an experienced, collaborative Project Manager to join our growing team and lead the planning, coordination and delivery of large-scale, integrated campaigns across teams,…
Added 10 mins ago
Product Owner, Direct Venture
Wawanesa Insurance
Calgary, AB · AB · Lethbridge, AB · Vancouver, BC · Wawanesa, MB · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Toronto, ON · ON · Montreal, QC · Edmonton, AB (Hybrid), AB · Hybrid - Canada, ON · North York - Toronto, ON (Hybr, ON
…experience while advancing their careers as part of a growing…
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Sr. Technical GEO/SEO Specialist
Borrowell
Remote, Canada
- $85,000 to $110,000 CAD / year
- Full-time
- Remote
Our team is diverse, inclusive, and driven by a shared passion for making a meaningful difference in the lives of Canadians. We pride ourselves on fostering a culture of collaboration,…
Added 10 mins ago
Distribution Analyst
CONA Services
Brampton, ON
…accelerate decision-making, and support the organization's digital transformation…
Added 10 mins ago
Distribution Analyst
CONA Services
Brampton, ON
…accelerate decision-making, and support the organization's digital transformation…
Added 10 mins ago
Customer Service Representative - Ouellette & Park, Windsor (18.75 hrs/week)
Scotiabank
Windsor, ON
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Added 10 mins ago
Senior Analyst, Identity Lifecycle Management
Scotiabank
Toronto, ON
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Added 10 mins ago
Manager, Identity Lifecycle Management
Scotiabank
Toronto, ON
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Added 10 mins ago
Site Supervisor - Willow Creek BC
Orica
Chetwynd, BC
…world leader in mining and civil blasting with a diverse of team of more than 13,000 across the…
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FB
Loan Consultant
Fairstone Bank
Mississauga, ON
- Full-time
…cards, retail and automobile financing, personal loans and digital lending - we offer financial solutions tailored to all Canadians, including newcomers, small-business owners, smart…
Added 10 mins ago
FB
Loan Consultant
Fairstone Bank
Miramichi, NB
- Full-time
…cards, retail and automobile financing, personal loans and digital lending - we offer financial solutions tailored to all Canadians, including newcomers, small-business owners, smart…
Added 10 mins ago
FB
Loan Consultant
Fairstone Bank
Toronto, ON
- Full-time
…cards, retail and automobile financing, personal loans and digital lending - we offer financial solutions tailored to all Canadians, including newcomers, small-business owners, smart…
Added 10 mins ago
FB
Loan Consultant
Fairstone Bank
Blainville, QC
- Full-time
…cards, retail and automobile financing, personal loans and digital lending - we offer financial solutions tailored to all Canadians, including newcomers, small-business owners, smart…
Added 10 mins ago
FB
Loan Consultant
Fairstone Bank
Milton, ON
- Full-time
…cards, retail and automobile financing, personal loans and digital lending - we offer financial solutions tailored to all Canadians, including newcomers, small-business owners, smart…
Added 10 mins ago
Mammography Technologist - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Our shared vision of leading the way in cancer control drives every member of our team. CancerCare Manitoba is the perfect place to thrive if you're seeking a fulfilling career in an…
Added 10 mins ago
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Directeur(trice) / Director - Digital Platforms & Delivery Excellence
Genetec
Montreal, QC
- Full-time
…sécurité et l'efficacité à l'échelle mondiale. Au sein de notre Digital Information Office (DIO), nous développons et exploitons des solutions numériques qui soutiennent les fonctions…
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Victim and Witness Services Coordinator
Government of Saskatchewan
La Ronge, SK
- Full-time
Guides and coaches an employee that results in a team that can meet its goals and objectives while maintaining a healthy and safe work environment that is free of discrimination; and
Added 10 mins ago
GR
Resource Planner
Grand River Conservation Authority
Cambridge, ON
- $46.92 to $56.31 CAD / hour
- Full-time
…of the largest inland river system in southern Ontario. Our team is made up of committed and passionate experts in their fields, including scientists, engineers, researchers, educators,…
Added 10 mins ago
CO
BUSINESS ANALYST 311 #67732
City of Toronto
Toronto, ON
- Full-time
Takes an active role as a member of the project team and contributes to the overall work planning and priority setting of the project.
Added 10 mins ago
VH
Clinical Assistant
Verismo Health
Shelburne, ON
- Full-time
…more than 60 clinic sites. By combining in-person care with digital solutions and AI-enabled workflows, Verismo Health improves accessibility, efficiency, and healthcare outcomes for…

CIBC

Client Engagement Associate - Rouyn-Noranda

Rouyn-Noranda, QC, Canada
Principale & Perreault, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 12, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success.

You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time. 

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.

Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.

Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.

You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.

You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.

You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

At CIBC, we seek individuals who value innovation, collaboration and client service. This posting is for a role we regularly recruit for to support our talent pipeline. Apply to be considered for future opportunities.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Principale & Perreault

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply About employer

More about this job

Responsibilities

You will serve as the first point of contact for clients, assisting with transactions, answering inquiries, and guiding them through digital banking options. Additionally, you will identify sales opportunities for basic banking products and provide specialist referrals to help clients achieve their financial goals.

Requirements

Candidates must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations within a reasonable distance. You should possess strong interpersonal skills, a passion for client service, and the ability to adapt to evolving banking technologies.

Skills

Client engagement
Problem solving
Financial services
Transaction processing
Digital banking
Sales
Referral management
Relationship management
Customer experience
Technology proficiency
Communication
Adaptability
Goal orientation
Active listening

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
Social points-based recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial Services
Client Engagement
Personal Banking
Business Banking
Digital Banking
Mobile Banking
Sales
Referrals
Customer Experience
Transaction Services
Relationship Management
Problem Solving
Technology
Financial Goals
Banking Centre
Talent Pipeline

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