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Added 43 mins ago
BS
Business Development Associate – Entry Level | Full Sales Training Provided
Business Show Media Ltd
Toronto, ON
- Full-time
You could be a recent graduate, someone working in retail or hospitality, a customer service professional or someone simply looking for a new challenge.
Added 58 mins ago
SL
Kelowna Family and Civil Lawyers Wanted
Stokes Law LLP
Calgary, AB
- Full-time
Maintain strong client relationships through effective communication and responsive service.
Added 1 hour ago
Associate Team Lead - Peterborough Kawartha Centre, Peterborough , Ontario
Scotiabank
Peterborough, ON
The Associate Team Lead, Business Banking, is responsible for supporting the Team Lead, Business Banking with the Business Banking (BB) market strategy by leading, overseeing, and providing…
Added 1 hour ago
T
Personal Banking Associate - O'Brien, Ville Saint Laurent (Part-time, 18.75h/week)
TD
Montreal, QC
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 1 hour ago
T
Personal Banking Associate Trainee (Full time)- St-Sauveur
TD
Saint-Sauveur, QC
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 1 hour ago
T
Personal Banking Associate Trainee - Mandarin or Cantonese Language Skills
TD
Richmond, BC
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 1 hour ago
C
Client Engagement Representative
CIBC
Vancouver, BC
- Full-time
…to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding…
Added 1 hour ago
H
Field Service Representative
Hitachi
Kelowna, BC · (HE)Office_BC_Kelowna NEW
- Full-time
…system operation, resolving issues, and contributing to positive service experiences. By collaborating with cross-functional teams and applying structured troubleshooting practices, you…
Added 1 hour ago
FR
General Accounting Administrator
FirstService Residential Canada
Calgary, AB
- Full-time
The General Accounting Administrator, Investment Client Service supports the Investment Client Service (ICS) team with accounting, transaction administration, and non-resident tax matters.…
Added 1 hour ago
FR
Data Analytics Intern
FirstService Residential Canada
Vancouver, BC
- Internship
This Data Analytics Intern will focus on enhancing operational discipline and improving service delivery, tracking critical KPIs and ensuring seamless processes for key business functions.…
Added 1 hour ago
NC
Senior Associate Planner
Nelson\Nygaard Consulting Associates
Vancouver, BC
- $95,000 to $140,000 CAD / year
- Full-time
Senior associate candidates should be able to share previous work examples and demonstrate significant expertise in a range of transit and multimodal planning and design topics such as…
Added 1 hour ago
NC
Principal Transportation Planner (Market and Office Leader)
Nelson\Nygaard Consulting Associates
Vancouver, BC
- $180,000 to $250,000 CAD / year
- Full-time
You’re energized by business development, identifying and unlocking opportunities, and you bring client engagement experience and a network of client and industry relationships.
Added 1 hour ago
R
Analyst, Credit Advisory, RBCx
RBC
Toronto, ON
- Full-time
RBCx Banking is an industry-leading full-service platform to accelerate the entrepreneurial journey at every stage of growth – providing access to capital solutions, innovative products and…
Added 1 hour ago
T
Personal Banking Associate - Robert-Bourassa Branch, Montreal
TD
Montreal, QC
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 1 hour ago
T
Customer Experience Associate
TD
Regina, SK
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 2 hours ago
FR
Security Concierge Supervisor
FirstService Residential Canada
Aurora, ON
- Full-time
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Added 2 hours ago
FR
General Accounting Administrator
FirstService Residential Canada
Vancouver, BC
- Full-time
The General Accounting Administrator, Investment Client Service supports the Investment Client Service (ICS) team with accounting, transaction administration, and non-resident tax matters.…
Added 2 hours ago
FR
Community Engagement Intern
FirstService Residential Canada
Vancouver, BC
- Internship
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace…
Added 2 hours ago
Customer Experience Associate (Contract) - Huntsville Place Mall Branch (22.5 Hours/Week)
Scotiabank
Huntsville, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 2 hours ago
EC
Front Desk Housing Associate, Full Time
ESS Compass
Fort McMurray, AB
- Full-time
The responsibility of the Front Desk/Housing Associate is to be the first point of contact for all initial inquiries by the clients and associates needing to be directed to services within…
Added 2 hours ago
T
Sales Associate
Talbots
ON · Ontario, Canada
- $17.95 to $22.45 CAD / hour
- Part-time
…timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand…
Added 2 hours ago
TS
Associate – Front Office Quant Engineer
TD Securities
Toronto, ON
- Full-time
…solutions that enable efficient execution, risk management, and client service across a broad range of derivatives products. Working at the intersection of quantitative finance, software…
Added 2 hours ago
CF
Sales Associate
Canadian Forces Morale and Welfare Services
Petawawa, ON
- Part-time
As a Sales Associate, you provide retail services to a unique client base - members of the Canadian Armed Forces (CAF), and in assisting them, you are helping your community. You may…
Added 2 hours ago
R
LHB - Sales Associate 1
Ray-Ban
Toronto, ON · Etobicoke, ON
- Full-time
The Retail Sales Associate will be responsible for providing exceptional customer service, building strong relationships with clients, and achieving sales targets. As an associate, you will…
Added 2 hours ago
UO
Senior Occupational Therapist, Student Health and Wellness
University of Ottawa
Ottawa, ON · Minto Sports Complex
- Full-time
Student Affairs, Mental Health Services Counselling Service

CIBC

Client Engagement Representative

Vancouver, BC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success.

You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Vancouver-Lonsdale & 16th

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply About employer

More about this job

Responsibilities

The Client Engagement Representative provides first-line support by assisting with transactions, answering client questions, and guiding them through digital banking options. They also identify sales opportunities for banking products and connect clients with specialists to help them achieve their financial goals.

Requirements

Candidates must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations. The role requires a strong focus on client service, digital literacy, and the ability to work on-site full-time.

Skills

Client engagement
Problem solving
Financial services
Transaction services
Digital banking
Sales
Relationship management
Customer experience
Communication
Technology proficiency
Account management
Referral identification
Interpersonal skills
Adaptability
Goal orientation

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Customer experience
Digital banking
Mobile banking applications
Sales
Referrals
Transaction processing
Account management
Relationship management
Problem solving
Retail banking
Personal banking
Business banking
Technology
Innovation
Inclusion
Professional development
Pension plan
Employee share purchase plan

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