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Added 13 mins ago
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Senior Analyst (Supply Analytics, Bangkok-based, Relocation provided)
Agoda
Vancouver, BC
- Full-time
As a Senior Analyst, you will report directly to either the Senior Manager or Associate Director within the Supply Department and this will be an individual contributor role. You will be…
Added 13 mins ago
A
Associate Manager/Manager, B2B Pricing & Commercial Strategy (Bangkok-based, relocation provided)
Agoda
Vancouver, BC
- Full-time
The B2B Pricing team sits within B2B Marketing and partners with Product, Commercial, Finance, and Data Science to define, test, and scale strategies that drive sustainable growth and…
Added 13 mins ago
A
Associate Manager/Manager, B2B Pricing & Growth Strategy (Bangkok-based, relocation provided)
Agoda
Vancouver, BC
- Full-time
The B2B Pricing team sits within B2B Marketing and partners with Product, Commercial, Finance, and Data Science to define, test, and scale strategies that drive sustainable growth and…
Added 13 mins ago
A
Associate Manager, Marketing Innovation (Bangkok-based, relocation provided)
Agoda
Vancouver, BC
- Full-time
Bachelor’s degree in Computer Science/Statistics/Math or Engineering or Economics and Finance
Added 13 mins ago
A
Associate Manager/ Manager - Flights Marketing (Bangkok-based, relocation provided)
Agoda
Vancouver, BC
- Full-time
…Computer Science/Statistics/Math or Engineering or Economics and Finance is a…
Added 13 mins ago
A
Associate Manager, Marketing Strategy (Bangkok Based, relocation provided)
Agoda
Vancouver, BC
- Full-time
…server machine learning statistics microsoft power bi java finance shopee traveloka google facebook ctrip trip.com makemytrip grab amazon pandas (software) artificial intelligence (ai)…
Added 1 hour ago
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Equity Research Associate - Energy
Roth Canada
AB · Alberta, Canada
- Full-time
Roth Canada is seeking a motivated, detail-oriented Equity Research Associate to support a Senior Energy Research Analyst covering Canadian oil and gas producers. This opportunity combines…
Added 1 hour ago
WC
Senior Merchant
Walmart Canada
Mississauga, ON
- Full-time
…are also part of the role. Additionally, the role involves associate engagement, development, and ensuring that associates have current development and succession plans in place. This…
Added 1 hour ago
WC
(CAN) Asset Protection Operations Team Associate
Walmart Canada
Pembroke, ON
- Full-time
Position Summary...An Asset Protection Operations Team Associate maintains store financial integrity and accuracy, pricing integrity, inventory control and profitability. This associate…
Added 1 hour ago
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H&B Consultant
Marsh
Montreal, QC
- Full-time
Marsh Canada’s Health & Benefits Center of Excellence (COE) is seeking a Health & Benefits COE Associate to join our onshore team.
Added 1 hour ago
WC
Senior Manager, Pricing
Walmart Canada
Mississauga, ON
- Full-time
…belonging so associates thrive and perform; drives a positive associate and customer experience for all; identifies, attracts, and retains the best team…
Added 1 hour ago
Associate Team Lead - Peterborough Kawartha Centre, Peterborough , Ontario
Scotiabank
Peterborough, ON
The Associate Team Lead, Business Banking, is responsible for supporting the Team Lead, Business Banking with the Business Banking (BB) market strategy by leading, overseeing, and providing…
Added 1 hour ago
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Personal Banking Associate - O'Brien, Ville Saint Laurent (Part-time, 18.75h/week)
TD
Montreal, QC
- Part-time
…with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries…
Added 1 hour ago
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Personal Banking Associate Trainee (Full time)- St-Sauveur
TD
Saint-Sauveur, QC
- Full-time
…with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 1 hour ago
T
Personal Banking Associate Trainee - Mandarin or Cantonese Language Skills
TD
Richmond, BC
- Full-time
…with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 1 hour ago
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Client Engagement Representative
CIBC
Vancouver, BC
- Full-time
…clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through…
Added 1 hour ago
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Associate Consultant
Curinos
Toronto, ON
- Full-time
As an Associate Consultant at Curinos you will take on real responsibility and be exposed to a diverse set of teams that collaborate to deliver solutions to clients. You will work across…
Added 1 hour ago
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Marketing Compliance Associate
Clarity
Vancouver, BC
- $100,000 to $130,000 CAD / year
- Full-time
As a Marketing Compliance Associate at Clarity, you will review the marketing and communications that reach our customers, prospective customers, and the public. You will work with our…
Added 1 hour ago
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TA Operations Associate
Kraken
Remote, Canada
- Temporary
- Remote
As a Talent Acquisition Operations Associate, reporting to the Sr. Manager, Talent Acquisition and Operations, you will help run the operations behind Payward’s global hiring engine. You…
Added 1 hour ago
FR
General Accounting Administrator
FirstService Residential Canada
Calgary, AB
- Full-time
A diploma or certificate in accounting, business administration, finance, or a related field.
Added 1 hour ago
NC
Senior Associate Planner
Nelson\Nygaard Consulting Associates
Vancouver, BC
- $95,000 to $140,000 CAD / year
- Full-time
…mobility systems, paired with strong capabilities in governance, finance, and policy. We lead work in planning, policy development, governance, decision‑making, and program management for…
Added 1 hour ago
NC
Principal Transportation Planner (Market and Office Leader)
Nelson\Nygaard Consulting Associates
Vancouver, BC
- $180,000 to $250,000 CAD / year
- Full-time
…mobility systems, paired with strong capabilities in governance, finance, and policy. We lead work in planning, policy development, governance, decision‑making, and program management for…
Added 1 hour ago
MA
H&B Consultant
Marsh Agency
Montreal, QC
- Full-time
Marsh Canada’s Health & Benefits Center of Excellence (COE) is seeking a Health & Benefits COE Associate to join our onshore team.
Added 1 hour ago
MP
Equity Research Associate - Energy
MKM Partners
Alberta Beach, AB
- Full-time
Roth Canada is seeking a motivated, detail-oriented Equity Research Associate to support a Senior Energy Research Analyst covering Canadian oil and gas producers. This opportunity combines…
Added 1 hour ago
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(CAN) Overnight Assistant Manager
Walmart
Alma, QC
- Full-time

CIBC

Client Engagement Representative

Vancouver, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success.

You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Vancouver-Lonsdale & 16th

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

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More about this job

Responsibilities

The Client Engagement Representative provides first-line support by assisting with transactions, answering client questions, and guiding them through digital banking options. They also identify sales opportunities for banking products and connect clients with specialists to help them achieve their financial goals.

Requirements

Candidates must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations. The role requires a strong focus on client service, digital literacy, and the ability to work on-site full-time.

Skills

Client engagement
Problem solving
Financial services
Transaction services
Digital banking
Sales
Relationship management
Customer experience
Communication
Technology proficiency
Account management
Referral identification
Interpersonal skills
Adaptability
Goal orientation

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Customer experience
Digital banking
Mobile banking applications
Sales
Referrals
Transaction processing
Account management
Relationship management
Problem solving
Retail banking
Personal banking
Business banking
Technology
Innovation
Inclusion
Professional development
Pension plan
Employee share purchase plan

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