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Added 13 mins ago
FOIRE D’EMPLOI UNIQLO À MONT-ROYAL (le 11 novembre 2026) MONT-ROYAL JOB FAIR
Uniqlo Canada
Montreal, QC
The Store Associate is the customer service specialist of the store. They are responsible for exceeding customer expectations by listening to customer needs, finding products that meet…
Added 42 mins ago
GA
Sales Associate - West Edmonton Mall
Groupe APP - APP Group
AB · Edmonton, AB
- Part-time
Reporting to the Store Manager, the Sales Associate provides an exceptional customer service, generates sales and participates in all essential duties to ensure an effective day-to-day…
Added 42 mins ago
GA
Associé(e) à la vente / Sales Associate - Royalmount
Groupe APP - APP Group
Montreal, QC
- Full-time
Reporting to the Store Manager, the Sales Associate provides an exceptional customer service, generates sales and participates in all essential duties to ensure an effective day-to-day…
Added 42 mins ago
SD
Cashier, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Edmonton, AB
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 58 mins ago
SC
Sales Associate
Staples Canada
Calgary, AB
- Part-time
Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
Added 58 mins ago
EL
Beauty Advisor/Freelancer - On-Call - Multibrand - Ottawa,ON
Estée Lauder Companies
Ottawa, ON
- Full-time
⁃ Previous experience with retail point⁃of⁃sale software
Added 1 hour ago
SC
Sales Associate-Print&Services
Staples Canada
Ottawa, ON · Gloucester, ON
- Part-time
Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
Added 1 hour ago
SC
Sales Associate-Print&Services
Staples Canada
Vancouver, BC
- Part-time
Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
Added 3 hours ago
WC
(CAN) Cashier
Walmart Canada
Antigonish, NS
- Full-time
Added 3 hours ago
WC
(CAN) Associé, boulangerie
Walmart Canada
Montreal, QC
- Full-time
Position Summary...Working as a Bakery Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Bakery Associate provides exemplary customer service by…
Added 3 hours ago
WC
(CAN) Associé, boulangerie
Walmart Canada
Montreal, QC
- Full-time
Position Summary...Working as a Bakery Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Bakery Associate provides exemplary customer service by…
Added 3 hours ago
WC
(CAN) Food & Consumables Team Associate
Walmart Canada
Edson, AB
- Full-time
Position Summary...A Food and Consumables Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the food and consumables…
Added 3 hours ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Montreal, QC
- Full-time
Added 3 hours ago
WC
(CAN) Produce Stocker
Walmart Canada
Lethbridge, AB
- Full-time
…well‑organized and fully stocked produce area, and supporting the sale of fresh products. This role is well suited for individuals looking for an engaging position in customer service or…
Added 3 hours ago
WC
(CAN) Associé, équipe de l’alimentation et des produits consommables
Walmart Canada
Granby, QC
- Full-time
Position Summary...A Food and Consumables Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the food and consumables…
Added 3 hours ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Alliston, ON
- Contract
Added 3 hours ago
WC
Associé, équipe de l’aire des caisses
Walmart Canada
Granby, QC
- Full-time
Added 3 hours ago
WC
(CAN) Associé, équipe de la boulangerie et de la charcuterie
Walmart Canada
Cowansville, QC
- Full-time
Position Summary...A Deli Bakery Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the Bakery and/or Deli area, and…
Added 3 hours ago
WC
(CAN) Food & Consumables Team Associate
Walmart Canada
Toronto, ON · Scarborough, ON
- Contract
Position Summary...A Food and Consumables Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the food and consumables…
Added 3 hours ago
WC
(CAN) Deli Bakery Team Associate
Walmart Canada
Mississauga, ON
- Full-time
Position Summary...A Deli Bakery Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the Bakery and/or Deli area, and…
Added 3 hours ago
WC
(CAN) Préposé au stockage, fruits et légumes
Walmart Canada
Cowansville, QC
- Full-time
…well‑organized and fully stocked produce area, and supporting the sale of fresh products. This role is well suited for individuals looking for an engaging position in customer service or…
Added 3 hours ago
WC
(CAN) Deli Associate
Walmart Canada
Halifax, NS
- Full-time
Position Summary...Working as a Deli Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Deli Associate provides exemplary customer service by…
Added 3 hours ago
WC
(CAN) Cashier
Walmart Canada
Surrey, BC
- Full-time
Added 3 hours ago
WC
(CAN) Cashier
Walmart Canada
Thunder Bay, ON
- Full-time
Added 3 hours ago
WC
Produce Stocker (Overnight)
Walmart Canada
Calgary, AB
- Full-time
…well‑organized and fully stocked produce area, and supporting the sale of fresh products. This role is well suited for individuals looking for an engaging position in customer service or…

CIBC

Client Engagement Representative

Vancouver, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success.

You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Vancouver-Lonsdale & 16th

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

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More about this job

Responsibilities

The Client Engagement Representative provides first-line support by assisting with transactions, answering client questions, and guiding them through digital banking options. They also identify sales opportunities for banking products and connect clients with specialists to help them achieve their financial goals.

Requirements

Candidates must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations. The role requires a strong focus on client service, digital literacy, and the ability to work on-site full-time.

Skills

Client engagement
Problem solving
Financial services
Transaction services
Digital banking
Sales
Relationship management
Customer experience
Communication
Technology proficiency
Account management
Referral identification
Interpersonal skills
Adaptability
Goal orientation

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Customer experience
Digital banking
Mobile banking applications
Sales
Referrals
Transaction processing
Account management
Relationship management
Problem solving
Retail banking
Personal banking
Business banking
Technology
Innovation
Inclusion
Professional development
Pension plan
Employee share purchase plan

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