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Added 5 mins ago
NS
Environmental Services Worker - Environmental Services
Nova Scotia Health Authority
Yarmouth Indian Reserve No. 33, NS · Yarmouth, NS
- Internship
Reporting to the Assistant Manager - Facility Support Services, the Environmental Service Worker maintains a clean, safe, and functional environment for patients, families, staff and…
Added 5 mins ago
NS
Food Service Worker - Nutrition and Food Services
Nova Scotia Health Authority
Truro, NS
- Internship
The Food Service Worker serves meals to patients, staff and visitors; delivers selective menus, meals, and nourishments to patients; and supplies to work areas; assists in preparation,…
Added 5 mins ago
NS
Dental Hygienist - Public Health
Nova Scotia Health Authority
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Internship
$41.31 hourly with 25 years of service with the employer
Added 5 mins ago
NS
Health Care Social Worker B (Bachelors) Central Intake - Mental Health & Addictions
Nova Scotia Health Authority
Dartmouth, NS
- Full-time
…services. This is a provincial centralized telephone access service for Mental Health and Addictions Intake in Nova Scotia. This includes the utilization of appropriate screening tools,…
Added 5 mins ago
WC
Sales Representative (Metal) - Vaughan, ON
Wurth Canada
Markham, ON
- Full-time
A day in the life of an outside sales representative:
Added 5 mins ago
CO
Food Services Worker
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
Maintain a clean, sanitary, and efficient food service operation in compliance with food safety, infection prevention, and Long-Term Care standards.
Added 5 mins ago
CO
Social Worker
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Full-time
Note: The above duties are representative of a typical position and are not to be construed as all inclusive.
Added 5 mins ago
BW
Clerk V, CARE Program - BC Women’s Hospital & Health Centre
BC Women's Hospital and Health Centre
Vancouver, BC
- Full-time
Added 20 mins ago
BH
Building Manager II - Resident (Lower Mainland)
BC Housing
Vancouver, BC
- Full-time
Recognition programs including long-term service awards, idea recognition and outstanding performance awards.
Added 20 mins ago
NS
Rehabilitation Assistant - Rehabilitation Services
Nova Scotia Health Authority
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Internship
$31.93 hourly with 25 years' service with the employer
Added 20 mins ago
NS
Diagnostic Medical Sonographer - Diagnostic Imaging (Multi-Site Position)
Nova Scotia Health Authority
Vaughan, NS
- Full-time
$49.16 hourly with 25 years’ service with the employer
Added 20 mins ago
NS
Manager - Violence Prevention, Intervention & Response Program
Nova Scotia Health Authority
Halifax, NS
- Full-time
…practice for regulated and unregulated care providers in health service settings across NSH and IWK and other sectors of the…
Added 20 mins ago
NS
Physiotherapist - Rehabilitation Services
Nova Scotia Health Authority
Truro, NS
- Full-time
$52.77 hourly with 25 years' service with the employer
Added 20 mins ago
DR
Outside Sales Representative
DMC Recruitment Group
Vancouver, BC
- Full-time
They are looking to add a driven Outside Sales Representative to their team - someone who thrives in a relationship-based sales environment while still bringing a hunter mentality to grow…
Added 20 mins ago
NS
IMIT Business Analyst - Registration, Switchboard & Data Quality
Nova Scotia Health Authority
NS · Nova Scotia, Canada
- Full-time
Identify systemic barriers impacting wait times, throughput, and service equity
Added 20 mins ago
AC
Customer Service Representative
Aston Carter
Burnaby, BC
- $50,000 to $52,000 CAD / year
- Full-time
The Customer Service Representative plays a key role in supporting customers in an LTL transportation environment by responding to inquiries, tracking freight, coordinating pickup and…
Added 36 mins ago
IH
Food Service Worker
Interior Health Authority
Vernon, BC
- Internship
Interior Health is seeking a Food Service Worker to join our Support Services Team at Vernon Jubilee Hospital, in Vernon, BC. If you are a reliable, flexible and motivated individual…
Added 36 mins ago
IH
Registered Nurse (RN) | Home Health
Interior Health Authority
Vernon, BC
- Internship
Interior Health (IH) is committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your…
Added 36 mins ago
IH
Licensed Practical Nurse (LPN) | Transition Liaison
Interior Health Authority
Vernon, BC
- Internship
Interior Health (IH) is committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your…
Added 36 mins ago
FH
Representative, Internal/External Talent Acquisition
Fraser Health
Surrey, BC
- Full-time
We currently have two Full-Time Representative, TAO opportunities based out of our Central City Offices in Surrey, B.C.
Added 1 hour ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 1 hour ago
I(
Intersection Safety Camera Program Representative
ICBC (Insurance Corporation of British Columbia)
Richmond, BC
- Full-time
Be an integral member of the Driver Licensing Customer Service Support team at ICBC. We are seeking a dedicated, detail oriented administrative support all-star to join our team in…
Added 1 hour ago
CC
Donor Care Representative
Canadian Cancer Society
Calgary, AB
- $48,000 CAD / year
- Full-time
We are seeking an enthusiastic and driven Donor Care Representative, in this role you will be an ambassador for all CCS supporters. You will be responsible for all (inbound) donor calls…
Added 1 hour ago
E
Customer Service Representative - Guelph
Enterprise
Guelph, ON
- Full-time
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide…
Added 1 hour ago
TH
Merchandising Execution Associate : Part Time - BEACON HILL
The Home Depot
Canada
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…

CIBC

Client Engagement Representative

Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success.

You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Vancouver-Lonsdale & 16th

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply About employer

More about this job

Responsibilities

The Client Engagement Representative provides first-line support by assisting with transactions, answering client questions, and guiding them through digital banking options. They also identify sales opportunities for banking products and connect clients with specialists to help them achieve their financial goals.

Requirements

Candidates must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations. The role requires a strong focus on client service, digital literacy, and the ability to work on-site full-time.

Skills

Client engagement
Problem solving
Financial services
Transaction services
Digital banking
Sales
Relationship management
Customer experience
Communication
Technology proficiency
Account management
Referral identification
Interpersonal skills
Adaptability
Goal orientation

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Customer experience
Digital banking
Mobile banking applications
Sales
Referrals
Transaction processing
Account management
Relationship management
Problem solving
Retail banking
Personal banking
Business banking
Technology
Innovation
Inclusion
Professional development
Pension plan
Employee share purchase plan

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