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Added 13 mins ago
livreur
Advance Auto Parts
Boucherville, QC
Full-time
Sales aptitude and customer service orientation
Added 13 mins ago
Bus Bid and Contract Specialist
NFI Parts
Remote, Canada
Full-time · Remote
The Bid & Contract Specialist serves as the primary Business Development representative for bus and coach bids, contracts, and program requirements within NFI Parts. This position…
Added 13 mins ago
Automotive Parts Representative
Lordco Auto Parts
Campbell River, BC
$19 to $25 CAD / hour
Full-time
Provide exceptional customer service experience
Added 13 mins ago
Automotive Parts Representative
Lordco Auto Parts
Kamloops, BC
$19 to $25 CAD / hour
Full-time
…family-owned and operated business since 1974. Start your career in customer service and grow with us…
Added 28 mins ago
Barber / Stylist
Jobbe
Mount Pearl, NL
$17 to $25 CAD / hour
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Matching RRSP Contributions - plan for your future success!
Added 28 mins ago
Inside Sales
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Added 28 mins ago
General Manager - Store CAN6637
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Added 42 mins ago
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Added 44 mins ago
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Investment Advisor I
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Added 58 mins ago
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Added 1 hour ago
Service Representative- Kingsville
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Join Libro Credit Union as a Full Time Service Representative at our Kingsville location
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Senior Financial Crime Risk Analyst (5522)
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Provide subject matter expertise and/or input to projects/initiatives as a representative for area of specialization
Added 1 hour ago
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Regina, SK
Full-time
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Added 1 hour ago
Investment Advisor I
TD
St. Catharines, ON
Full-time
Currently licensed as a Registered Representative with CIRO
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Best in class customer service and DIY issue resolution
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Our Community team isn't just a part of the business - it is the driving force behind our members' success. We are dedicated to enabling every member to create their life's work, and as a…
Added 1 hour ago
Fan Services Representative
Saskatchewan Roughriders
Regina, SK
Full-time
…a welcoming environment for Rider Nation? As a Fan Services Representative, you’ll play a key role in providing personalized support to our loyal season ticket members and fans, ensuring…
Added 1 hour ago
Associate Advisor
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Vancouver, BC
Full-time
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Added 1 hour ago
Planet Fitness - Member Services Representative - Part Time - Peterborough
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Peterborough, ON
Part-time
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer…
Added 1 hour ago
Planet Fitness - Member Services Representative - Part Time - Lindsay
Taymax Group
Kawartha Lakes, ON · Lindsay, ON
Part-time
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer…
Added 1 hour ago
Planet Fitness - Overnight Member Services Representative - Part Time - Dixie & Dundas
Taymax Group
Mississauga, ON
Part-time
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer…

CIBC

Client Engagement Representative

Kamloops, BC, Canada
Valleyview, AB, Canada

Job type: Full-time
Apply by: Oct 16, 2026
Posting language: English
Posted: Sep 22, 2026

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Applications open in a new tab.

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Centre. As a Client Engagement Representative, you will be the first point of contact for most clients entering the banking centre and will engage clients in conversation to understand their immediate needs and identify opportunities. You’ll use your knowledge of financial services products to help clients with their day-to-day banking needs and introduce them to the appropriate team member.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you'll be on-site full-time.

How you'll succeed

Client Engagement – Help clients manage their accounts and products. Focus on each client experience and make every interaction meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
Problem Solving – Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to build a better solution together.
Leveraging Technology – Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, assisting them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You love to learn. You are passionate about growing your knowledge, and you know that there is no limit to what you can achieve.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Valleyview

Employment Type

Regular

Weekly Hours

37.5

Skills

Customer Service, Digital Literacy, Financial Processing, Group Problem Solving, Interpersonal Interactions, Oral Communications, Relationship Building, Teamwork, Written Communication

Apply About employer

More about this job

Responsibilities

You will serve as the first point of contact for clients, engaging them to understand their financial needs and identifying opportunities. Additionally, you will assist clients with day-to-day banking and introduce them to appropriate team members to help them reach their goals.

Requirements

You must be legally eligible to work at the specified location and possess strong interpersonal and digital skills. The role requires a client-first mindset, the ability to work collaboratively in a team, and a passion for learning and adapting to new technologies.

Skills

Customer service
Digital literacy
Financial processing
Group problem solving
Interpersonal interactions
Oral communications
Relationship building
Teamwork
Written communication

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Customer experience
Mobile banking
Problem solving
Accountability
Teamwork
Digital literacy
Financial products
Relationship management
Inclusive environment
Technology expert
Personal banking
Business banking

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