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Added 1 min ago
Store Associate
Sherwin-Williams
Oakville, ON
…to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the…
Added 1 min ago
Store Associate
Sherwin-Williams
Burlington, ON
…to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the…
Added 1 min ago
Seasonal Associate
Sephora
Ottawa, ON
$19.2 to $22.6 CAD / hour
As a Seasonal Associate, you’ll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You’ll…
Added 1 min ago
Manager, Sales Support
Aviso Wealth
Remote, Canada
$93,000 to $113,000 CAD / year
Full-time · Remote
…Support is responsible for leading and overseeing the Sales Associate team, ensuring smooth operation and exceptional support for the sales processes. This role requires a combination of…
Added 1 min ago
Principal Project Manager
DNV
Toronto, ON
Full-time
…Senior Project Managers (SPMs), Project Managers (PMs), and Associate Project Managers (APMs), and translate experience into repeatable methods, tools, and best…
Added 1 min ago
Senior Project Manager
DNV
Toronto, ON
Full-time
…for selected engagements, develop Project Managers (PMs) and Associate Project Managers (APMs), and translate experience into repeatable methods, tools, and best…
Added 15 mins ago
Associés aux ventes – temps partiel - Mail Champlain
Wow! Mobile Boutique
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Part-time
…de notre activité. Nous nous concentrons sur une expérience client personnalisée, en fournissant des solutions des principaux opérateurs de services sans fil au Canada, TELUS, Rogers,…
Added 15 mins ago
Associate Director, Global Risk Analytics
Royal Bank of Canada
Toronto, ON
Full-time
As part of the Group Risk Management team, the Associate Director, Global Risk Analytics is responsible for the conceptual design, development, and ongoing maintenance of the mathematical…
Added 15 mins ago
Associate
Royal Bank of Canada
Vancouver, BC
Full-time
Our downtown Vancouver office is seeking a dedicated professional to join a successful and growing Private Client & Institutional Wealth Management team. This role spans client onboarding…
Added 15 mins ago
Associate Director, Commercial Banking Financial Control
Royal Bank of Canada
Toronto, ON
Full-time
An exciting opportunity to join Enterprise Controller (Wholesale Finance) team. The Associate Director, Commercial Banking Financial Control, will act as the subject matter expert and key…
Added 15 mins ago
Product Strategy and Operations, Senior Associate - New Verticals | Housing
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Full-time
As a Senior Associate on the New Verticals team, you will support the identification, incubation, launch, and scaling of new products and market opportunities from “zero to one” and “one to…
Added 28 mins ago
Chef Manager, John Rennie High School
Compass Group Canada
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Full-time
Ensure positive client relationships and satisfaction.
Added 29 mins ago
Senior Account Manager Commercial Banking
National Bank of Canada
Terrebonne, QC
Full-time
Identify and develop business opportunities in your market, increase your commercial client base, and establish business development strategies
Added 29 mins ago
Manager, Sales Support
Aviso
Toronto, ON
$93,000 to $113,000 CAD / year
Full-time
…Support is responsible for leading and overseeing the Sales Associate team, ensuring smooth operation and exceptional support for the sales processes. This role requires a combination of…
Added 30 mins ago
Outside Field Sales Representative (Small Business Solutions)
ADP
Mississauga, ON
Full-time
Our Sales teams are at the heart of ADP’s success. Every day, they earn client trust, solve complex business challenges, and build long‑term partnerships that help organizations thrive.
Added 1 hour ago
Chef Manager
Compass Group Canada
Saint-Lambert, QC
Full-time
Ensure positive client relationships and satisfaction.
Added 1 hour ago
Associate Media Director, Investment
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As the Associate Media Director, Video & Partnerships, you’ll lead national video investment and activation across Sports and Entertainment, spanning linear, streaming, and online video.…
Added 1 hour ago
Parttime Sales Associate
Longchamp
Vancouver, BC
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Job Summary: A Sales Associate is responsible for maintaining customer service as per company standards, generating sales, merchandising, cash register operations (POS), loss prevention,…
Added 1 hour ago
Associate Director, Capital Planning & Reporting
RBC
Toronto, ON
Full-time
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has…
Added 1 hour ago
Trust Associate, Scotiatrust - Vancouver, BC
Scotiabank
Vancouver, BC
As a Trust Associate in a Scotia Wealth Management Office, you provide proactive administrative and client service support to a Trust Officer and their account portfolio of varying size and…
Added 1 hour ago
Advisor Associate MD Wealth - Sydney
Scotiabank
Sydney Indian Reserve No. 28A, NS · Sydney, NS
The Client Service Associate contributes to the overall success of the Client Administrative Services Regional team, ensuring specific individual goals, plans, initiatives are executed /…
Added 1 hour ago
Sales Associate
The Dufresne Group
Woodbridge, ON
Full-time
Added 1 hour ago
External Audit - Senior Associate - B&CM
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London, ON
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As a Senior Associate, you’ll gain in-depth knowledge into how businesses run, gain direct access to internal stakeholders and clients and work with an unrivalled range of organisations we…
Added 1 hour ago
Family Law Lawyer or Partner
Life After Law
Ottawa, ON
Full-time
This Family Law Associate or Partner will have the opportunity to further develop their skills working on an array of interesting and diverse family law matters, such as: high net worth,…
Added 1 hour ago
Sales Associate-EN
Canadian Forces Morale and Welfare Services
Meaford, ON
$18.34 to $19.04 CAD / hour
Part-time
As a Sales Associate, you provide retail services to a unique client base - members of the Canadian Armed Forces (CAF), and in assisting them, you are helping your community. You may…

CIBC

Client Service Associate-Bilingual

Montreal, QC, Canada

Job type: Full-time
Apply by: Oct 13, 2026
Posting language: English
Posted: Sep 28, 2026

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Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

You are accountable for effectively managing all administrative aspects of CIBC Private Wealth operations. As a Client Service Administrator, you will provide exceptional service to Private Banking clients by assisting them with their transactional banking needs and responding to their queries.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You’ll Succeed

Client Service – Greet customers arriving for meetings and arrange contact with appropriate Private Banking Centre staff. Handle walk-in high value customer's basic transactional banking needs and requests (e.g., deposits, withdrawals, over-limits to ABM, requests for drafts, cheque certification, foreign currency, etc.). Demonstrate the functionality of self-serve banking equipment to customers as requested; assist customers with selection of secret codes, replacing damaged convenience cards increasing limits, adding new accounts, and updating customer information.
Operational Excellence - Respond to incoming telephone calls and clients requests to process wires/cables and visa, tax and bill payments, and ensure requests get completed. Manage all fax requests for money orders, drafts, currency exchanges, etc. and ensure all requests are ready for customer to pick up in the branch. Complete complex investigations for clients concerning account activity.
Administrative Support – Balance cash holdings, branch clearings, debits and credits from customer transactions. Complete all remaining administrative duties including maintaining, balancing, verifying and checking (e.g., balance suspense accounts, payroll preparation). Oversee and manage administration including maintenance of office equipment and supplies, and coordination of office functions and events, respond to incoming telephone calls and distribute incoming mail, faxes, etc. as appropriate.

Who You Are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
You can demonstrate experience with debit and credit entries, balancing cash, foreign currency transactions etc., in order to process customer transactions. Knowledge of convenience and high value products and services sufficient to complete customers transactional private banking needs and respond to general questions regarding the high value offer.
You are a strong communicator. You are able to communicate effectively to staff and clients and have problem solving skills sufficient to resolve numerous issues and conflicts.
You're fluent in French and English to serve our clients in the community.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Mont-1155 Rene Levesque O-1125

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Cash Flow Analysis, Client Service, Customer Experience (CX), Investment Portfolios, Post-Sales Support, Product Knowledge, Transaction Banking

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More about this job

Responsibilities

The Client Service Associate is responsible for managing administrative operations and providing exceptional service to Private Banking clients. This includes handling transactional banking needs, processing payments, and maintaining office records.

Requirements

Candidates must possess strong communication skills and the ability to handle complex banking transactions and investigations. Fluency in both French and English is required to serve the community effectively.

Skills

Client service
Administrative support
Cash handling
Transaction processing
Critical thinking
Problem solving
Communication
Bilingualism
Foreign currency transactions
Account investigations
Operational excellence
Banking equipment operation

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Private Banking
Client Service
Administrative Support
Transactional Banking
Cash Balancing
Foreign Currency
Wire Transfers
Account Investigations
Bilingual
Operational Excellence
Customer Experience
Banking Operations
Financial Services
Office Management
Compliance

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