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Added 16 mins ago
PT - Outreach Worker - (Cowichan Valley Mobile Shower Program)
Connective
Duncan, BC
Internship
…access to shower facilities, hygiene supplies, and meaningful engagement. The position supports participants by building trusting relationships, providing information and referrals to…
Added 32 mins ago
Senior Business Analyst
Bayshore
Mississauga, ON
representative on specific BSRx IT related projects to perform requirements gathering and sign
Added 45 mins ago
Tax & Legal - Tax Analyst - New Grad 2027 - Multiple Locations
Deloitte
Ottawa, ON
Full-time
…place to build a career. As a new grad, you’ll contribute to engagement delivery and deepen your capabilities across key areas of tax: corporate and private client tax (planning and…
Added 46 mins ago
Business Development Specialist
Brendan Wood International
Toronto, ON
Full-time
Business Development Representative or Senior Client Sales & Consultation Services
Added 47 mins ago
Retail Sales Representative
Kognitive Sales Solutions
Windsor, ON
Full-time
Engage customers directly on the retail floor and share the benefits of our client's financial product(Credit Cards) in a clear, relatable way
Added 1 hour ago
Technical Sales Representative
Titan Environmental Containment & Titan USA
Leduc, AB
Full-time
The Technical Sales Representative is responsible for driving sales growth and managing customer relationships within an assigned territory or account base, combining technical product…
Added 1 hour ago
PT - Outreach Worker - (Cowichan Valley Mobile Shower Program)
Connective
Duncan, BC
…access to shower facilities, hygiene supplies, and meaningful engagement. The position supports participants by building trusting relationships, providing information and referrals to…
Added 1 hour ago
Field Business Development Representative
TopHat HR
Toronto, ON · Greater Toronto Area, Canada
$65,000 to $70,000 CAD / year
Full-time
Our client is an early-stage Canadian startup building a national platform designed to strengthen the relationship between consumers and local businesses.
Added 1 hour ago
Consultant
I M P Group International Inc.
Gagetown, NB · Moncton, NB · Gander, NL · Amherst, NS · Dartmouth, NS · Greenwood, NS · Halifax, NS · Hammonds Plains, NS · Sydney, NS · Western Shore, NS · Charlottetown, PE
…a consultant who can combine strong problem-solving skills, client relationship management, and delivery experience to help our clients achieve their desired…
Added 1 hour ago
Senior Consultant
I M P Group International Inc.
Gagetown, NB · Moncton, NB · Gander, NL · Amherst, NS · Dartmouth, NS · Greenwood, NS · Halifax, NS · Hammonds Plains, NS · Sydney, NS · Western Shore, NS · Charlottetown, PE
You’ll work directly with clients, help shape initiatives early, and stay involved through delivery. The work is a mix of delivery and advisory, depending on the client and the engagement.
Added 1 hour ago
Senior Specialist, Business Development
Borden Ladner Gervais LLP (BLG)
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
Full-time
…guidance on strategic expense priorities and assessing ROI on client engagement and business development…
Added 2 hours ago
Leak Detection Advisor
SGS
Calgary, AB
Full-time
…across western Canada. Working alongside Senior Advisors and Engagement Leads, you will contribute to the assessment, tuning, testing, and monitoring of client leak detection systems -…
Added 2 hours ago
Executive Director & Assistant Dean
York University
Toronto, ON · North York, ON
$181,418 to $196,945 CAD / year
Full-time
…sustainability, and organizational outcomes.As OPD's senior representative, the ED&AD provides leadership in academic governance, represents OPD on internal and external bodies, and builds…
Added 2 hours ago
Intermediate Architectural Technologist
Stantec
Edmonton, AB
Full-time
Act as a field representative of the architectural team, supporting project delivery throughout the construction phase.
Added 2 hours ago
Property Manager (Etobicoke)
ICON Property Management
Toronto, ON
$90,000 to $95,000 CAD / year
As a Property Manager at ICON Property Management, you will be the primary on-site representative for a residential condominium community, ensuring the smooth delivery of day-to-day…
Added 2 hours ago
Copy of Property Manager (Richmond Hill)
ICON Property Management
Richmond Hill, ON
$90,000 to $100,000 CAD / year
As a Property Manager at ICON Property Management, you will be the primary on-site representative for a residential condominium community, ensuring the smooth delivery of day-to-day…
Added 2 hours ago
Senior Consultant
I M P Group International Inc.
Gagetown, NB · Moncton, NB · Gander, NL · Amherst, NS · Dartmouth, NS · Greenwood, NS · Halifax, NS · Hammonds Plains, NS · Sydney, NS · Western Shore, NS · Charlottetown, PE
You’ll work directly with clients, help shape initiatives early, and stay involved through delivery. The work is a mix of delivery and advisory, depending on the client and the engagement.
Added 2 hours ago
Banking Advisor
National Bank of Canada
Montreal, QC
Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 2 hours ago
Banking advisor
National Bank of Canada
Repentigny, QC
Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 2 hours ago
BANKING ADVISOR
National Bank of Canada
Laval, QC
Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 2 hours ago
Leak Detection Advisor
SGS
Calgary, AB
Full-time
…across western Canada. Working alongside Senior Advisors and Engagement Leads, you will contribute to the assessment, tuning, testing, and monitoring of client leak detection systems -…
Added 2 hours ago
Leak Detection Advisor
SGS
Calgary, AB
Full-time
…across western Canada. Working alongside Senior Advisors and Engagement Leads, you will contribute to the assessment, tuning, testing, and monitoring of client leak detection systems -…
Added 2 hours ago
Financial Services Representative (Mandarin/Cantonese)
CIBC
Toronto, ON
Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 2 hours ago
Financial Associate (RR licensed) CIBC Wood Gundy
CIBC
Toronto, ON
Full-time
Client Engagement - Focus on each client's experience and connect on a personal level to make every interaction meaningful. Anticipate client needs and communicate promptly with your team…
Added 2 hours ago
Client Service Representative
CIBC
Port Mcneill, BC
Full-time
…products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting…

CIBC

Client Service Representative

Port Mcneill, BC, Canada

Job type: Full-time
Apply by: Oct 10, 2026
Posting language: English
Posted: Sep 25, 2026

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Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Port Mcneill

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

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More about this job

Responsibilities

You will assist clients with day-to-day banking needs, process transactions, and proactively connect them with the appropriate team members. Additionally, you will act as a technology expert by helping clients utilize mobile banking applications to manage their accounts.

Requirements

You must be goal-oriented, passionate about building relationships, and capable of working in a fast-paced environment. Flexibility to work evenings, weekends, and at multiple banking centers is required for this full-time on-site role.

Skills

Client issue resolution
Client service
Customer experience
Digital literacy
Empathy
Financial products
Interpersonal communication
Standards compliance
Transaction services

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Problem solving
Mobile banking
Account management
Customer support
Relationship management
Trust
Teamwork
Accountability
Personal banking
Business banking
Financial goals

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