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Added 5 mins ago
Senior Data Analyst I, Product
Mistplay
Toronto, ON
Full-time
Mistplay is the #1 loyalty app for mobile gamers. Our community of millions of engaged mobile gamers come to Mistplay to discover new games to play and earn rewards. Gamers are rewarded for…
Added 5 mins ago
Business Development Representative
TRIMAX
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Full-time
Full sales stack provided: HubSpot, Apollo.io, and mobile and travel support
Added 5 mins ago
Manager, Integrated Pest Management (Permanent)
Ottawa Community Housing Corporation (OCH)
Ottawa, ON · Greater Ottawa Metropolitan Area
$105,573.07 to $132,027.01 CAD / year
Full-time
OCH is currently looking for a responsible Manager, Integrated Pest Management. Reporting to the Senior Manager, Tenant Experience Operations, the Manager, Integrated Pest Management (IPM)…
Added 5 mins ago
Spécialiste principal(e), Opérations de ventes / Senior Sales Operations Specialist
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Montreal, QC
Full-time
…potential and drive growth. Built on the world’s best cloud and mobile technology and a unique customer-centric licensing model, Acumatica delivers a suite of fully integrated business…
Added 1 hour ago
Director, Experiential Production
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Full-time
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Added 1 hour ago
Senior Technical Animator – Unannounced project
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Software Development Manager
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$140,000 to $205,000 CAD / year
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Senior C++ Generalist Software Engineer - Advanced Technology Group
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As a Senior Generalist Software Engineer, you will be a part of the game creation process, including architectural design, implementation, and debugging on multiple platforms - working on…
Added 1 hour ago
EA Sports FC QV - Quality Designer (Companion App)
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…opportunity to lead the strategic quality practices for our mobile & web companion app, and deliver the best experience to our…
Added 1 hour ago
Client Service Representative
CIBC
Chatham-Kent, ON
Part-time
…clients as they manage their day-to-day banking needs. As a Senior Client Service Representative, whether it’s taking the lead to answer questions, assisting with transactions, or…
Added 1 hour ago
Advisor, eCommerce Growth Ontario - Food Basics
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Toronto, ON · Etobicoke, ON
Full-time
Reporting to the Senior Manager, eCommerce Growth Ontario, the Advisor, eCommerce Growth Ontario – Food Basics is responsible for supporting the growth, performance and ongoing development…
Added 1 hour ago
Branch Manager III - Speedvale Branch
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$95,000 to $104,000 CAD / year
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Our Retail teams work alongside our partners in Wealth, Small Business, and Mobile Mortgage Specialists to support our Members' holistic financial growth.
Added 3 hours ago
Gestionnaire de développement logiciel
MaintainX (An Autodesk Company)
Remote, Canada
$140,000 to $205,000 CAD / year
Full-time · Remote
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Added 8 hours ago
Graphic Designer
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Full-time
Support the senior management in developing sales strategies and business plans.
Added 9 hours ago
Associate Director, Media Planning
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Full-time
…clients across channels such as search, display, video, email, mobile, and programmatic media. This role develops research-backed media recommendations, partners with Media Operations and…
Added 10 hours ago
Senior Business Analyst – Digital Product & User Experience
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Contract
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Added 11 hours ago
Gestionnaire de Produits Solutions Industrielles / Industrial Solutions Product Manager
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Montreal, QC
Full-time
…l'A220 (incluant les usines et lignes d'assemblage de Mirabel et…
Added 12 hours ago
Assistant Manager
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Full-time
Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
Added 12 hours ago
Mobile patrol - Casual
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Full-time
…career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company…
Added 13 hours ago
Senior Manager, Organic Growth
Mistplay
Toronto, ON
$120,000 to $165,000 CAD / year
Full-time
Mistplay is the #1 loyalty app for mobile gamers. Our community of millions of engaged mobile gamers come to Mistplay to discover new games to play and earn rewards. Gamers are rewarded for…
Added 17 hours ago
Développeur C#.NET (Senior)
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Full-time
…les domaines du développement d'applications, du web et du mobile, de la cybersécurité et du cloud computing. Nous fournissons également des services d'ingénierie, notamment pour les…
Added 17 hours ago
Développeur C/C++ (Senior)
SII Canada
Montreal, QC
Full-time

CIBC

Client Service Representative

Chatham-Kent, ON, Canada

Job type: Part-time
Apply by: Oct 8, 2026
Posting language: English
Posted: Oct 1, 2026

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Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll use your expertise in financial services products and customer service to help clients as they manage their day-to-day banking needs. As a Senior Client Service Representative, whether it’s taking the lead to answer questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time

How you’ll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to find better solutions.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You’re passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Chatham-424 St. Clair St.

Employment Type

Regular

Weekly Hours

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply About employer

More about this job

Responsibilities

You will serve as the first point of contact for clients, managing their day-to-day banking needs and assisting with transactions. Additionally, you will proactively connect clients with appropriate team members and introduce them to mobile banking technology to help them reach their financial goals.

Requirements

You must be flexible to work banking center hours, including evenings and weekends, and be willing to travel to multiple locations. The role requires a strong commitment to client service, problem-solving abilities, and the ability to work on-site full-time.

Skills

Client issue resolution
Client service
Customer experience
Digital literacy
Empathy
Financial products
Interpersonal communication
Standards compliance
Transaction services
Problem solving
Relationship management
Accountability
Goal orientation
Mobile banking applications

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Customer service
Mobile banking
Account management
Problem solving
Relationship building
Transaction processing
Personal banking
Business banking
Financial goals
Technology expert
Inclusion
Accountability
Teamwork
Trust

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