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Added 4 mins ago
WC
(CAN) People Lead
Walmart Canada
Camrose, AB
- Contract
…development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning…
Added 4 mins ago
SC
Customs Compliance Specialist
Stoakley-Stewart Consultants Ltd.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We do NOT use artificial intelligence to screen, rank, or select candidates. The merits of every single application will be judged by a human. AI may be used to craft correspondence or…
Added 4 mins ago
X
Data Center Infrastructure Engineer
Xanadu
Toronto, ON
- Full-time
Please be advised that we may use artificial intelligence (AI) tools to assist in the screening and assessment of applicants for this position. These tools assist our recruitment team but…
Added 1 hour ago
C
Apps Dev Tech Lead Analyst - Vice President
Citi
Mississauga, ON
- Full-time
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the…
Added 1 hour ago
CI
Senior Analyst, Nuclear Safety Analysis
Calian in Space & Technology
Ottawa, ON
- Full-time
At Calian, we do not use Artificial Intelligence (AI) to screen or evaluate candidates. AI tools may support backend administrative tasks, but they do not influence hiring decisions. All…
Added 1 hour ago
RB
Red Bull Student Marketeer - Carleton University
Red Bull
Ottawa, ON
- Part-time
The rate for this position is $19.10/hr. The rate is subject to change and may be modified in the future. Red Bull uses artificial intelligence to screen, assess, or select applicants for…
Added 1 hour ago
R
NetSuite Techno-Functional Consultant
Roadpost
Remote, Canada
- Contract
- Remote
Our recruitment process may use artificial intelligence tools, alongside human review, to assist with the screening or assessment of candidates.
Added 1 hour ago
C
Senior Full Stack Java Developer
Citi
Mississauga, ON
- Full-time
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the…
Added 1 hour ago
C
Client Service Representative [Hourly]
CIBC
Toronto, ON
- Part-time
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the…
Added 1 hour ago
C
Client Service Representative
CIBC
Langley (District), BC
- Part-time
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the…
Added 2 hours ago
AC
Commercial and Privacy Counsel
Allstate Canada
Toronto, ON
- Full-time
Added 2 hours ago
S
Operations Lead - Full Time
Sephora
Sudbury, ON
- $22.2 to $26.1 CAD / hour
- Full-time
As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the…
Added 2 hours ago
J
Business Analyst, Entry Level
Jobright.ai
Canada
- Full-time
…do job search from solo, time-consuming efforts to a fast, expert-guided journey, simplifying every job search step and accelerating your route to the best job outcomes. As an Entry-Level…
Added 2 hours ago
S
Deployment Specialist
Solink
Remote, Canada
- $47,861 to $60,000 CAD / year
- Full-time
- Remote
…been recognized by Deloitte’s Fast 50™ and Fast 500™, Business Intelligence Group, and as one of Ottawa’s Best Places to Work. And we’re just getting…
Added 2 hours ago
R
Account Executive (Accounting & Bookkeeping)
Relay
Remote, Canada
- Full-time
- Remote
Become an expert in our product and in the accounting industry, including the QuickBooks Online, Xero, and Gusto ecosystem our partners work in every day
Added 2 hours ago
E
Support Center Analyst I Position
eSentire
Waterloo, ON
- $65,000 to $75,000 CAD / year
- Full-time
…Controlled Autonomy SecOps model, pairing agentic AI operatives with expert human threat hunters and analysts in a 24/7 Security Operations…
Added 2 hours ago
BA
Senior Research Fellow
Business Advice Centre at the University of East London (BAC)
Stratford, PE
- Full-time
We are seeking a highly motivated Senior Research Fellow/expert in child online harms to join the Child Online Harms Policy Think Tank, based within the Institute for Connected Communities…
Added 2 hours ago
S
Senior Cyber Security Specialist
Sobeys
Stellarton, NS
- Full-time
We’re seeking a Subject Matter Expert (SME) who will lead both detection engineering and proactive threat hunting to design, implement, and continuously improve our detection logic and hunt…
Added 2 hours ago
Support Center Analyst I
eSentire
Waterloo, ON
…Controlled Autonomy SecOps model, pairing agentic AI operatives with expert human threat hunters and analysts in a 24/7 Security Operations…
Added 3 hours ago
ED
Senior Quality Engineer/Lead - EN 323
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $96,557 to $128,743 CAD / year
- Full-time
…Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve…
Added 3 hours ago
C
Développeur Java
CGI
Montreal, QC
- Full-time
Chez CGI, nous recherchons un(e) Développeur(se) Java Senior / Expert passionné(e) par l’architecture backend, les environnements cloud modernes et les solutions à fort impact d’affaires.…
Added 3 hours ago
T
Manager, Finance
TD
Toronto, ON
- Full-time
…Change and Operational Excellence), AI2 (Analytics, Insights & Artificial Intelligence), Marketing, and Enterprise Real Estate. The COO Finance team is comprised of energetic individuals…
Added 3 hours ago
T
Manager, Models & AI Governance
TD
Toronto, ON
- Full-time
…assessment, registration, monitoring, and ongoing oversight of Artificial Intelligence (AI), Generative AI (GenAI), Machine Learning (ML), and model-enabled…
Added 3 hours ago
SL
Senior Data Analyst
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Expert using Python/PySpark to work with data, with the flexibility to use both languages as we transition from one to the other
Added 3 hours ago
C
Client Service Representative
CIBC
Toronto, ON
- Part-time
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the…

CIBC

Client Service Representative

Toronto, ON, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Oct 8, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

2365 BRIMLEY ROAD

Employment Type

Regular

Weekly Hours

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply About employer

More about this job

Responsibilities

You will assist clients with day-to-day banking needs, perform transactions, and provide support as the first point of contact. Additionally, you will proactively connect clients with appropriate team members and introduce them to mobile banking applications.

Requirements

You must be flexible to work banking center hours, including evenings and weekends, and be willing to travel to multiple locations. The role requires a strong focus on client engagement, problem-solving, and the ability to work on-site full-time.

Skills

Client issue resolution
Client service
Customer experience
Digital literacy
Empathy
Financial products
Interpersonal communication
Standards compliance
Transaction services

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Problem solving
Mobile banking
Account management
Customer support
Relationship management
Trust
Teamwork
Accountability
Personal banking
Business banking
Financial goals
Transaction processing

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