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Added 2 mins ago
AG
Sales Representative
Artitalia Group Inc.
Montréal-Est, QC
- Full-time
Minimum of five years of experience in sales, business development, account management, or a similar client-facing role.
Added 2 mins ago
BT
Counter Sales Representative
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Calgary, AB
- Full-time
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Added 2 mins ago
FC
Enrollment Services Representative - Appendix D/Temporary Assignment
Fanshawe College
London, ON
- Full-time
Minimum 3 years’ progressive office experience in a service area or in a business office setting
Added 2 mins ago
FC
Enrollment Services Representative - Appendix D/Temporary Assignment
Fanshawe College
London, ON
- Full-time
Minimum 3 years’ progressive office experience in a service area or in a business office setting
Added 2 mins ago
FC
Enrollment Services Representative - Appendix D/Temporary Assignment
Fanshawe College
London, ON
- Full-time
Minimum 3 years’ progressive office experience in a service area or in a business office setting
Added 2 mins ago
FC
Enrollment Services Representative - Appendix D/Temporary Assignment
Fanshawe College
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- Full-time
Minimum 3 years’ progressive office experience in a service area or in a business office setting
Added 2 mins ago
RD
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- $60,000 to $80,000 CAD / year
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Added 2 mins ago
PL
Sales Key Account Representative, Grocery Division
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- Full-time
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Added 2 mins ago
F
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Added 5 mins ago
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- Full-time
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Added 31 mins ago
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Sales Representative - New Brunswick, Canada
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NB · New Brunswick, Canada
- Full-time
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Added 33 mins ago
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Sales Development Representative
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- $60,000 to $100,000 USD / year
- Full-time
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Added 33 mins ago
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Added 33 mins ago
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Added 33 mins ago
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TM
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Added 35 mins ago
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Added 35 mins ago
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CIBC

Client Service Representative

Richmond, BC, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Oct 19, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Richmond-Three West Centre

Employment Type

Regular

Weekly Hours

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply About employer

More about this job

Responsibilities

You will act as the first line of support in a banking center, assisting clients with day-to-day transactions and financial inquiries. Additionally, you will proactively connect clients with appropriate team members and promote the use of mobile banking applications.

Requirements

Candidates must be flexible to work banking center hours, including evenings and weekends, and be willing to travel to multiple locations. You must be legally eligible to work in the specified location and be prepared to work on-site full-time.

Skills

Client service
Customer experience
Financial products
Problem solving
Digital literacy
Interpersonal communication
Transaction services
Client issue resolution
Empathy
Standards compliance

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Mobile banking
Account management
Customer support
Relationship management
Transaction processing
Banking center
Personal banking
Business banking
Financial goals
Technology expert
Accountability
Teamwork
Trust
Inclusion
Professional development

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