Customer service jobs in Canada

Explore customer service jobs in Canada. Choose a role or place to find work that fits.

Counted Oct 30, 2026

Hiring at a glance

View jobs

Open jobs: 3,619
Employers: 720

Advertised starting pay

Average starting payCAD / hour: $18.80Across 486 listings
Average starting payCAD / year: $48,118Across 77 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%32 listings
Hybrid: 5%197 listings
On-site: 94%3,385 listings

Not specified: <1% (5 listings)

Employers hiring include LCBO (511), Farm Boy Inc. (379), Shoppers Drug Mart (341).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service jobs in Canada

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Added 14 days ago
Overnight Customer Service Representative
Circle K
Truro, NS
As a Customer Service Representative, you will enjoy:
Added 14 days ago
Lead Customer Service Representative
Circle K
Saint-Antoine, NB
As a Lead Customer Service Representative, you will enjoy:
Added 14 days ago
SC
Customer Support Representative
SPG Canada
Abbotsford, BC
- Full-time
Added 14 days ago
AI
Customer Service Representative
Applied Industrial Technologies - Canada
Regina, SK
- Full-time
Added 14 days ago
C
Client Service Representative
CIBC
Duncan, BC
- Full-time
Added 14 days ago
LC
Post Office Clerk, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Toronto, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 14 days ago
Relief Customer Service Representative
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Dartmouth, NS
Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From…
Added 14 days ago
SD
Post Office Clerk, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Langley (District), BC
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 14 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Burnaby, BC
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 14 days ago
A
Client Service Representative, Sherwood Park Lakeland Ridge (12 Months Term)
ATB
Sherwood Park, AB
- Full-time
Added 14 days ago
SG
Bilingual Customer Service Representative (English and French)
Sonova Group
Mississauga, ON
- $50,000 to $60,000 CAD / year
- Full-time
This Bilingual Customer Service Representative is responsible for supporting the sales effort of the company, serving as: customer liaison and exists to create a collective purpose as the…
Added 14 days ago
CK
Lead Customer Service Representative
Circle K
North Sydney, NS
- Full-time
As a Lead Customer Service Representative, you will enjoy:
Added 14 days ago
C
Client Service Representative
CIBC
Nanaimo, BC
- Full-time
Added 14 days ago
C
Client Service Representative [Hourly]
CIBC
Edmonton, AB
- Part-time
Added 14 days ago
C
Client Service Representative [Hourly]
CIBC
Winnipeg, MB
- Part-time
Added 14 days ago
C
Client Service Representative - 15h - Bedford
CIBC
Bedford, QC
- Part-time
Added 14 days ago
SA
Bilingual Customer Service Representative (English and French)
Sonova AG
Mississauga, ON
- $50,000 to $60,000 CAD / year
This Bilingual Customer Service Representative is responsible for supporting the sales effort of the company, serving as: customer liaison and exists to create a collective purpose as the…
Added 14 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Full-time
Added 14 days ago
A
Bilingual Customer Service Representative
Altis
Mississauga, ON
- $22 to $23 CAD / hour
- Contract
Are you a bilingual customer service professional who enjoys helping people and creating positive experiences? We're looking for a Bilingual Customer Service Representative to join
Added 14 days ago
C
Client Service Representative [Hourly]
CIBC
Killaloe, Hagarty and Richards, ON · Killaloe Station
- Part-time
Added 14 days ago
LC
Customer Service Representative
LightForm Canada
AB · Edmonton, AB
- Full-time
…If so, we have a brilliant career opportunity for you as a customer service representative, at our Edmonton head…
Added 14 days ago
B
Customer Service Representative
Boomerang
Toronto, ON
- Full-time
Boomerang is growing its Toronto team and hiring a Customer Service Representative to be the friendly face of our clients' brands at live events and in-store promotions across the GTA.…
Added 14 days ago
C
Client Service Representative [Hourly]
CIBC
Toronto, ON
- Part-time
Added 14 days ago
BG
Customer Service Representative - Collision (Halifax Area)
Boyd Group Services
Bedford, NS
- Full-time
Added 14 days ago
NA
Bilingual Customer Service Representative
NCR Atleos
Mississauga, ON
- Full-time
Reporting to the Customer Service Manager, the Bilingual Customer Service Representative is on the front-line to answe

CIBC

Client Service Representative

Duncan, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 14, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Duncan-16 Station St

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply About employer

More about this job

Responsibilities

You will serve as the first line of support for clients by assisting with transactions, answering questions, and proactively connecting them with the right team members. Additionally, you will leverage mobile banking technology to help clients manage their accounts and reach their financial goals.

Requirements

You must be flexible to work banking center hours, including evenings and weekends, and be willing to travel to multiple locations. The role requires a strong focus on client engagement, problem-solving, and a commitment to delivering high-quality service.

Skills

Client issue resolution
Client service
Customer experience
Digital literacy
Empathy
Financial products
Interpersonal communication
Standards compliance
Transaction services
Problem solving
Relationship management
Goal orientation
Mobile banking applications

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Mobile banking
Transaction processing
Customer support
Relationship management
Problem solving
Account management
Personal banking
Business banking
Technology expert
Financial goals
Inclusive environment
Professional development

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