Customer service jobs in Canada

Explore customer service jobs in Canada. Choose a role or place to find work that fits.

Counted Oct 27, 2026

Hiring at a glance

View jobs

Open jobs: 3,462
Employers: 690

Advertised starting pay

Average starting payCAD / hour: $18.82Across 467 listings
Average starting payCAD / year: $48,050Across 73 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%32 listings
Hybrid: 5%188 listings
On-site: 94%3,237 listings

Not specified: <1% (5 listings)

Employers hiring include LCBO (506), Farm Boy Inc. (358), Shoppers Drug Mart (314).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service jobs in Canada

Email me new jobs Save this search

Added 12 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Creemore, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 12 days ago
FB
Customer Service Representative
Farm Boy Inc.
Kingston, ON
- $18 CAD / hour
- Part-time
Added 12 days ago
LL
Customer Service Representative
Lorpon Labels Inc.
Woodbridge, ON
- $55,000 to $75,000 CAD / year
- Full-time
Lorpon Labels is looking for a highly organized, customer-focused Customer Service Representative to support assigned customer accounts from order entry through production and delivery.…
Added 12 days ago
TG
Customer Service Representative (Clerk 3)(Part-Time 40%)(Term)
The Government of Nova Scotia
Antigonish, NS
- Part-time
At Service Nova Scotia, we impact every citizen, business and municipality and business in Nova Scotia. Our mandate is to design and deliver programs and services to meet the needs of our…
Added 12 days ago
Customer Support Representative II, Bilingual - OCI
Olympus Corporation of the Americas
Richmond Hill, ON
Added 12 days ago
CO
Customer Service Representative
Culligan of Canada
Vernon, BC
- $20 CAD / hour
- Full-time
Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for…
Added 12 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
Added 12 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- Part-time
Added 12 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Full-time
Added 12 days ago
SD
Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
Squamish, BC
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 12 days ago
SD
Post Office Clerk, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Brampton, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 12 days ago
C
Client Service Representative
CIBC
Surrey, BC
- Part-time
Added 12 days ago
AW
Customer Service Representative
Arrow Workforce Solutions
Brampton, ON
- Full-time
We are seeking a detail-oriented and customer-focused Customer Service Representative (CSR) to join our team in Brampton. The ideal candidate will have previous customer service experience,…
Added 12 days ago
B
Customer Service Representative
BMO
Victoria, BC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 12 days ago
UW
Customer Service Representative
Unipharm Wholesale Drugs
Richmond, BC
- Full-time
Added 12 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
Added 12 days ago
SM
Call Center Agent Communication Services
St. Michael's Hospital
Toronto, ON
- Temporary
Added 12 days ago
M
Bilingual Customer Service Representative
Manulife
Waterloo, ON · Montreal, QC · Halifax, NS
- Full-time
Our Contact Center is looking for Bilingual Customer Service Representatives (French & English) to join our dynamic team. This is an exciting opportunity to make a real impact by delivering…
Added 12 days ago
ZI
Customer Service Representative
ZIM Integrated Shipping Services
Toronto, ON
- Full-time
The Customer Service representative will be responsible for answering various customer inquiries over the phone and through written email interactions with positivity and a Can-Do approach.…
Added 12 days ago
ZI
Customer Service Representative
ZIM Integrated Shipping Services
Montreal, QC
- Full-time
The Customer Service representative will be responsible for answering various customer inquiries over the phone and through written email interactions with positivity and a Can-Do approach.…
Added 12 days ago
UO
Customer Service Clerk
University of Victoria
Victoria, BC
- Full-time
…branches work together as a team to ensure a high standard of customer service delivery, as well as the effective, efficient and safe performance for the operation, development and…
Added 12 days ago
FB
Customer Service Representative
Farm Boy Inc.
Kingston, ON
- Up to $18 CAD / hour
- Part-time
Added 12 days ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- From $17.95 CAD / hour
- Part-time
Added 12 days ago
U
Customer Service Representative - UniFirst Canada
UniFirst
Montreal, QC
- Full-time
Added 12 days ago
SD
Post Office Clerk, Hourly Full Time Day
Shoppers Drug Mart
Toronto, ON
- Full-time
To provide prompt and superior customer service at the retail postal outlet.

CIBC

Client Service Representative

Surrey, BC, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Posting language: English
Posted: Oct 15, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Surrey-Newton Crossing

Employment Type

Regular

Weekly Hours

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply About employer

More about this job

Responsibilities

You will assist clients with day-to-day banking needs, process transactions, and proactively connect them with the appropriate team members. Additionally, you will act as a technology expert by helping clients navigate mobile banking applications to manage their accounts effectively.

Requirements

You must be goal-oriented, passionate about building relationships, and capable of working in a fast-paced environment. The role requires full-time on-site attendance and flexibility to work banking center hours, including evenings and weekends.

Skills

Client issue resolution
Client service
Customer experience
Digital literacy
Empathy
Financial products
Interpersonal communication
Standards compliance
Transaction services
Problem solving
Relationship management
Accountability
Mobile banking applications

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Transaction processing
Mobile banking
Problem solving
Relationship management
Customer support
Account management
Digital literacy
Banking center
Personal banking
Business banking
Financial goals
Inclusion
Accessibility

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