Customer service jobs in Canada

Explore customer service jobs in Canada. Choose a role or place to find work that fits.

Counted Nov 1, 2026

Hiring at a glance

View jobs

Open jobs: 3,721
Employers: 731

Advertised starting pay

Average starting payCAD / hour: $18.76Across 512 listings
Average starting payCAD / year: $48,232Across 78 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%32 listings
Hybrid: 5%203 listings
On-site: 94%3,481 listings

Not specified: <1% (5 listings)

Employers hiring include LCBO (513), Farm Boy Inc. (406), Shoppers Drug Mart (356).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service jobs in Canada

Email me new jobs Save this search

Added 13 days ago
UO
Customer Service Clerk
University of Victoria
Victoria, BC
- Full-time
…branches work together as a team to ensure a high standard of customer service delivery, as well as the effective, efficient and safe performance for the operation, development and…
Added 13 days ago
H
Customer service clerk
HSBC
Casselman, ON
- Full-time
Added 13 days ago
Customer Service Representative
U-Haul
Brampton, ON
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be…
Added 13 days ago
C
Client Service Representative [Hourly]
CIBC
Thunder Bay, ON
- Part-time
Added 13 days ago
B
Customer Service Representative
BMO
Hamilton, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 13 days ago
FB
Customer Service Representative
Farm Boy Inc.
Cornwall, ON
- $17.95 CAD / hour
- Full-time
Added 13 days ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- $17.95 CAD / hour
- Part-time
Added 13 days ago
FB
Customer Service Representative
Farm Boy Inc.
Cornwall, ON
- From $17.95 CAD / hour
- Part-time
Added 13 days ago
FB
Customer Service Representative
Farm Boy Inc.
Newmarket, ON
- From $18 CAD / hour
- Part-time
Added 13 days ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- Up to $17.95 CAD / hour
- Part-time
Added 13 days ago
FB
Customer Service Representative
Farm Boy Inc.
Newmarket, ON
- From $18 CAD / hour
- Part-time
Added 13 days ago
TA
Call Center Agent (Montréal, Ottawa, Québec)
Transat AT
Montreal, QC
- Full-time
Added 13 days ago
Customer Service Agent - YQT
The Talent Team at Perimeter Aviation
Thunder Bay, ON
Added 13 days ago
SD
Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
Orangeville, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 13 days ago
FB
Customer Service Representative
Farm Boy Inc.
Cornwall, ON
- $17.95 CAD / hour
- Part-time
Added 13 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Full-time
Added 13 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Full-time
Added 13 days ago
FB
Customer Service Representative
Farm Boy Inc.
Newmarket, ON
- $18 CAD / hour
- Part-time
Added 13 days ago
QM
Agent service à la clientèle / Customer Service Associate
Quantum Management Services Ltd.
Montreal, QC
- $23 CAD / hour
- Full-time
…organisé et travailler en équipe ? Nous recherchons un agent du service à la clientèle pour rejoindre une entreprise bien établie qui connaît le succès depuis plus de 40…
Added 13 days ago
SG
Customer Service Associate (Automotives and Battery Systems)
SOLV4EX Group
Richmond Hill, ON
- Full-time
…operations with dependable energy solutions. We provide our customer’s solutions in the form of batteries, stored energy, DC power conversion, and renewable energy solutions throughout…
Added 13 days ago
C
Client Service Representative
CIBC
Ottawa, ON
- Full-time
Added 13 days ago
FB
Customer Service Representative
Farm Boy Inc.
Newmarket, ON
- $18 CAD / hour
- Part-time
Added 13 days ago
FB
Customer Service Representative
Farm Boy Inc.
Newmarket, ON
- $18 CAD / hour
- Part-time
Added 13 days ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- $17.95 CAD / hour
- Part-time
Added 13 days ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- From $17.95 CAD / hour
- Part-time

CIBC

Client Service Representative

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 19, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Ottawa-CarlingwoodShopping Ctr

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply About employer

More about this job

Responsibilities

Support clients with day-to-day banking needs, including account and product questions and transactions, while providing a meaningful client experience. Take ownership of client issues, connect clients with appropriate CIBC team members, and help them use mobile banking applications.

Requirements

The role calls for a client-first approach, strong interpersonal communication, empathy, problem-solving ability, and an interest in learning about financial products and technology. Candidates must be legally eligible to work in the specified location and be flexible to work banking centre hours, including evenings and weekends, and at nearby centres.

Skills

Client Issue Resolution
Client Service
Customer Experience
Digital Literacy
Empathy
Financial Products
Interpersonal Communication
Standards Compliance
Transaction Services
Problem Solving
Client Engagement
Mobile Banking

Benefits

Competitive Salary
Incentive Pay
Banking Benefits
Benefits Program
Defined Benefit Pension Plan
Employee Share Purchase Plan
Vacation
Wellbeing Support
Employee Recognition Program
Paid Personal Development Day

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Business Banking
Banking Centre
Financial Services
Financial Products
Client Engagement
Client Experience
Account Management
Banking Transactions
Client Issue Resolution
Problem Solving
Mobile Banking Applications
Digital Literacy
Interpersonal Communication
Empathy
Standards Compliance
Customer Service
Relationship Building
On-Site Work
Evening Availability
Weekend Availability

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