Customer service jobs in Canada

Explore customer service jobs in Canada. Choose a role or place to find work that fits.

Counted Nov 2, 2026

Hiring at a glance

View jobs

Open jobs: 3,770
Employers: 740

Advertised starting pay

Average starting payCAD / hour: $18.77Across 521 listings
Average starting payCAD / year: $48,551Across 80 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%32 listings
Hybrid: 6%208 listings
On-site: 94%3,525 listings

Not specified: <1% (5 listings)

Employers hiring include LCBO (513), Farm Boy Inc. (412), Shoppers Drug Mart (357).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service jobs in Canada

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Added 12 days ago
Customer Service Representative (Bilingual - must speak English & Mandarin or Cantonese)
My Insurance Broker
Thornhill, ON
Job Title: Customer Service Representative (Bilingual - English & Mandarin/Cantonese)
Added 12 days ago
L
Customer Service Representative (Fixed Term)
LCBO
Mississauga, ON · GTA Retail Service Centre
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 12 days ago
GF
Customer Service Representative (Motivator) - Windsor Manning and Tecumseh
GoodLife Fitness
Tecumseh, ON · Windsor, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 12 days ago
GF
Customer Service Representative (Motivator) - Waterloo Weber and University
GoodLife Fitness
Waterloo, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 12 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Dartmouth, NS
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 12 days ago
E
Customer service clerk
Esso
Carleton Place, ON
- Full-time
Added 12 days ago
B
Customer Service Representative
BASF
Regina, SK
- Full-time
We are looking for a Customer Service Representative to join our Agricultural Solutions team in Regina.
Added 12 days ago
AC
Customer Service Representative
Aston Carter
Calgary, AB
- $21 CAD / hour
- Full-time
Aston Carter's large client in Calgary is seeking a Customer Service Representative to join their team! This individual will manage customer interactions, coordinate logistics, and perform…
Added 12 days ago
LI
Customer Service Representative, Personal Lines
Lawrie Insurance Group Inc.
Hamilton, ON
- Full-time
We are currently seeking a RIBO Licensed Customer Service Representative to join our Personal Lines team. In this role, you will manage a book of business while building strong, long-term…
Added 12 days ago
NB
Collection Customer Service Agent
National Bank of Canada
Montreal, QC
- Full-time
Added 12 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
Added 12 days ago
E
customer service clerk
Esso
Carleton Place, ON
- Part-time
Added 12 days ago
Insurance Contact Centre Representative
Insurance Corporation of British Columbia
North Vancouver, BC
Added 12 days ago
CO
Customer Service Representative (Temporary Full-Time)
City of Thunder Bay
Thunder Bay, ON
- Full-time
- Temporary
POSITION SUMMARY: Under the general supervision of the Supervisor – Customer Service, the Customer Service Representative (CSR) delivers front-line, multi-channel customer service at…
Added 12 days ago
LI
Customer Service Representative, Personal Lines
Lawrie Insurance Group
Hamilton, ON
- Full-time
We are currently seeking a RIBO Licensed Customer Service Representative to join our Personal Lines team. In this role, you will manage a book of business while building strong, long-term…
Added 12 days ago
CN
Appointment Center - Customer Service Representative
Contractor Nation
Dartmouth, NS
- Full-time
Customer Service Representative – Appointment Centre
Added 12 days ago
OC
Customer Service Representative
OOCL CANADA INC.
Toronto, ON
- $47,000 to $52,000 CAD / year
Respond to customer inquiries and service exceptions with effective communications with clients, origin offices, ocean carriers, brokers, and other vendors to provide updates and facilitate…
Added 12 days ago
PA
Customer Service Representative
PROVINCIAL AEROSPACE LTD
Wabush, NL
- Part-time
…performance, an enjoyable travel experience, and most importantly, service with a smile. Our success is due to our people, and we're looking for more great people to join our team. If you…
Added 12 days ago
CC
Marketing Customer Service Representative
Century Casinos Inc
AB
- $17 to $19 CAD / hour
- Part-time
…environment? Century Downs Racetrack and Casino is looking for a Customer Service Representative to join our marketing team, with primary availability for evening and weekend…
Added 12 days ago
EA
Customer Service Agent
Executive Aviation
Kamloops, BC
- Part-time
In Kamloops you will be a part of an amazing team of customer service specialists who work together to provide exemplary service. Would you say that going above and beyond is in your DNA?…
Added 12 days ago
EA
Customer Service Agent
Executive Aviation
Kamloops, BC
- Part-time
In Kamloops you will be a part of an amazing team of customer service specialists who work together to provide exemplary service. Would you say that going above and beyond is in your DNA?…
Added 12 days ago
E
Customer Service Representative - Terrace
Enterprise
Terrace, BC
- Full-time
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Service/Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will…
Added 12 days ago
FB
Customer Service Representative
Farm Boy Inc.
Burlington, ON
- From $18 CAD / hour
- Full-time
Added 12 days ago
S
Customer Service Representative
SGS
Vancouver, BC
- Full-time
Added 12 days ago
C
Client Service Representative
CIBC
Salmon Arm, BC
- Part-time

CIBC

Client Service Representative

Summerland, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 20, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Summerland-9920 Main St

Employment Type

Regular

Weekly Hours

37.5

Skills

Banking, Client Service, Customer Engagement, Customer Experience (CX), Financial Products, Teamwork

Apply About employer

More about this job

Responsibilities

You will serve as the first line of support for clients by assisting with transactions, answering questions, and managing accounts. Additionally, you will proactively connect clients with the right team members and introduce them to mobile banking technology to help them reach their financial goals.

Requirements

You must be goal-oriented, passionate about people, and capable of working in a fast-paced environment. The role requires full-time on-site attendance and flexibility to work banking center hours, including evenings and weekends.

Skills

Banking
Client service
Customer engagement
Customer experience
Financial products
Teamwork
Problem solving
Mobile banking applications
Relationship management
Communication
Accountability

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Client Service
Customer Engagement
Financial Services
Mobile Banking
Relationship Management
Problem Solving
Account Management
Teamwork
Accountability
Personal Banking
Business Banking
Financial Goals
Customer Experience

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