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Added 1 min ago
Senior Client Partner, Uber Advertising - Strategic Verticals
Uber Advertising
Toronto, ON
Full-time
Great Minds Don't Think Alike: Employ critical thinking and creative problem-solving to navigate difficult partner conversations and solve unique business challenges in the Canadian market.
Added 1 min ago
AI Quality and Evaluation Lead
First National Financial LP
Toronto, ON · East York, ON
Full-time
This role defines what good enough to ship means for AI enabled mortgage workflows, and converts business policy, risk appetite, user expectations, and production evidence into measurable…
Added 1 min ago
AI Data and Integration Engineer
First National Financial LP
Toronto, ON · East York, ON
Full-time
…with the Merlin Product Owner, the Residential Underwriting Business SME, AI Engineers, and application…
Added 1 min ago
Senior Analyst, Sales & Trading
OnClarity
Vancouver, BC
$110,000 to $190,000 CAD / year
Full-time
…banking, private equity, venture capital, investor relations, business development or investment…
Added 1 min ago
Analyst, Transaction Services
OnClarity
Vancouver, BC
$80,000 to $120,000 CAD / year
Full-time
An undergraduate degree in a relevant area, ideally in commerce/business, law, accounting, or economics, with a strong academic record.
Added 1 min ago
Senior ServiceNow Engineer
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Toronto, ON
Full-time
…scalable, and maintainable ServiceNow solutions that align with business needs and regulatory…
Added 1 min ago
AI Engineer
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Toronto, ON · East York, ON
Full-time
This is a hands on engineering role focused on agentic workflows, document and policy intelligence, retrieval augmented generation, deterministic rules and calculations, tool integration,…
Added 1 min ago
Benefits Specialist
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Kitchener, ON
Full-time
Post-secondary education in Human Resources, Business Administration, or a related field.
Added 1 min ago
Associate, Sales & Trading
OnClarity
Vancouver, BC
$120,000 to $240,000 CAD / year
Full-time
…banking, private equity, venture capital, investor relations, business development or investment…
Added 1 min ago
Account Executive, Ticket Sales and Business Development
Hamilton Tiger-Cats Football Club
Hamilton, ON
$40,000 to $45,000 CAD / year
Full-time
Account Executive, Ticket Sales and Business Development | Two positions available
Added 1 min ago
Software Developer
SOTI
Mississauga, ON
Full-time
It all started with a classic story about one developer’s vision. In 1995, Carl Rodrigues, President and CEO of SOTI, has developed solutions for managing mobile device screens from a…
Added 1 min ago
Coordinator, International Projects
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Ottawa, ON · Greater Ottawa Metropolitan Area
Full-time
Strong knowledge of administrative practices and processes (e.g. electronic file management, templates and business documents formats).
Added 3 mins ago
Front End - Supervisor Full Time
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Added 3 mins ago
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Added 3 mins ago
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What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 3 mins ago
Full Time Meat Cutter - Temporary with the possibility of becoming permanent
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
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Full-time
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 3 mins ago
Junior Database Administrator
Fundserv
Toronto, ON
…intermediaries, and service providers to build solutions that simplify business interactions and promote innovation in the industry. We do this by focusing on our corporate values of…
Added 3 mins ago
Coordinator, Quality Improvement & Analytics
Fraser Health
Surrey, BC
Full-time
…responsible for the development, administration and management of the Business Intelligence tools and dashboards, IPS data warehouse and security incident reporting systems administration.…
Added 3 mins ago
Saskatoon Office - CPA Opportunities in Audit - Full-time - 2027/2028 Start
KPMG Canada
Saskatoon, SK
Full-time
Our Saskatoon office is seeking undergraduate business, commerce and accounting or finance students who intend to pursue their CPA designation to join the team as a full-time in 2027/2028…
Added 17 mins ago
Senior Specialist, Insurance Education & Engagement / Inside Sales Representative
Ontario Medical Association
Toronto, ON
Full-time
The Senior Specialist, Insurance Education & Engagement / Inside Sales Representative, develops contacts and business relationships with medical schools and universities, OMA, Canadian…
Added 17 mins ago
Assistant Branch Manager
Money Mart
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…more than 40 years, we've committed to helping consumers and business owners access the money they need when they need it most, meeting people where they are and helping close the gap…
Added 17 mins ago
Wireless Sales Consultant
Staples Retail
Burlington, ON
Part-time
…self-development and interact with the larger store team and other business units to share your expertise. Primarily a sales position, you help our consumers and business customers achieve…
Added 17 mins ago
Retail Assistant Manager
Staples Inc.
St. Catharines, ON
Full-time
…curiosity and a solutions mindset to build relationships and drive business…
Added 17 mins ago
Manager, Business Automation
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
Full-time
The Manager, Business Automation is a working-level people leader within Sun Life Global Investments on the Strategic Analytics and Innovation team. The role is accountable for automation…
Added 17 mins ago
Analyst, Automation Development
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
Full-time
…from both the office and virtually based on the needs of the business, our Clients and…

CIBC

Client Service Representative

Toronto, ON, Canada

Job type: Part-time
Apply by: Oct 13, 2026
Posting language: English
Posted: Sep 22, 2026

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Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-Jane and Finch

Employment Type

Regular

Weekly Hours

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

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More about this job

Responsibilities

You will assist clients with day-to-day banking needs, process transactions, and proactively connect them with the appropriate team members. Additionally, you will act as a technology expert by helping clients navigate mobile banking applications to manage their accounts effectively.

Requirements

You must be flexible to work banking center hours, including evenings and weekends, and be willing to travel to multiple locations as needed. The role requires a strong commitment to client service, problem-solving, and the ability to work on-site full-time.

Skills

Client issue resolution
Client service
Customer experience
Digital literacy
Empathy
Financial products
Interpersonal communication
Standards compliance
Transaction services
Problem solving
Accountability
Relationship management
Goal orientation
Mobile banking applications

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Client Service
Financial Services
Mobile Banking
Transaction Processing
Customer Engagement
Problem Solving
Account Management
Relationship Management
Technology Expert
Banking Center
Personal Banking
Business Banking
Trust
Teamwork
Accountability
Inclusion
Professional Development

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